Accounts Payable Specialist

• Sep 2022 - Present

AP Analyst

• Oct 2021 - Aug 2022

Balance a high volume of invoices for multiple locations at a shared services centerCheck and process all invoices for payment, obtaining approvals, coding to the appropriate cost center and general ledger account, and 3-way purchase order matchingRun payment block reports in SAP and clear holds and discrepancies to make paymentRespond to vendor and customer inquiriesReview invoices for appropriate documentation and approval prior to paymentInvestigate and resolve problems associated with processing of invoices, month-end close and vendor statement reconciliation

Accounts Payable Specialist

• Jan 2019 - Oct 2021

Conducted weekly check runs for multiple companies as well as any check on demand requestsEntered invoices and taxes in Accounting Core and coded as neededAssisted customers with any AP related questions, issues, and trackingImproved the training process for new hires to increase autonomy and the pace of changeHandled mailing and postage needs for all checks printed, including USPS and FedEx Conducted weekly check runs for multiple companies as well as any check on demand requestsEntered invoices and taxes in Accounting Core and coded as neededAssisted customers with any AP related questions, issues, and trackingImproved the training process for new hires to increase autonomy and the pace of changeHandled mailing and postage needs for all checks printed, including USPS and FedEx

Owner

• May 2014 - Dec 2020

Chimerical (adj.) - created by unchecked imagination; fantastically visionary or highly improbableI create contemporary and abstract art inspired by natureDesigned, developed, and delivered creative art pieces to clients according to specificationsAnalyzed marketing audience performance by identifying trends in customer behavior Conducted statistical modeling, segmentation, data mining, and quantitative analysesCreated compelling visualizations to engage different customer segments on social mediaCoordinated, created, and scheduled content, designs, and updates to website

Marketing Coordinator

• Apr 2018 - Dec 2018

Supported the marketing department's initiatives with the planning, executing, and tracking ofmarketing programs such as email, event, social media, or content marketingCreated, proofread, and edited copy for various marketing channels, ensuring consistent voice Supported the marketing department's initiatives with the planning, executing, and tracking ofmarketing programs such as email, event, social media, or content marketingCreated, proofread, and edited copy for various marketing channels, ensuring consistent voice

Logistics Coordinator

• Mar 2016 - Mar 2018

Performed 100+ inbound/outbound calls for load pick-up and delivery while tracking 75+ check calls to drivers/carriers confirming on-time pick-up and delivery of shipments Partnered with Brokerage team members to deliver exceptional customer service, communicated any issues, verified load details and dispatched drivers Updated account managers on any issues that arise throughout the life of loads and created solutions for those problemsAudited rates before marking them ready to bill/ready to pay for accounting purposes Investigated product overage, shortage, and damage, and completed the appropriate documentation. Communicated tracking updates to customers and conducted customer service calls to identify other business unit needsVerified that order details and reference numbers were accurate and communicated information to the drivers and carriersEntered data and validated all orders sent to the company from Amazon and made sure that they were put in the system in a timely mannerTrained new hires on freight optimization software/industry knowledge and placed them in positions that would best utilize their individual strengths

Customer Service Representative

• Oct 2012 - Oct 2013

Provided outstanding customer care by assisting with service/product issues, billing and pricing disputes, general account maintenance requests, and setting up new accountsConsistently sought alternative services and solutions to improve the customer experience Provided outstanding customer care by assisting with service/product issues, billing and pricing disputes, general account maintenance requests, and setting up new accountsConsistently sought alternative services and solutions to improve the customer experience

Intern

• Aug 2008 - May 2009

Work-Based Learning Program Rotations included Emergency Room, Psychiatric Ward, Post Anesthesia Care Unit (PACU), and Oncology Work-Based Learning Program Rotations included Emergency Room, Psychiatric Ward, Post Anesthesia Care Unit (PACU), and Oncology