Erica Smith
Credit Analyst at BelGioioso Cheese Inc.- Claim this Profile
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Sign Languages Limited working proficiency
Topline Score
Bio
Experience
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BelGioioso Cheese Inc.
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United States
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Dairy Product Manufacturing
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100 - 200 Employee
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Credit Analyst
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Mar 2018 - Present
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Northeast Wisconsin Technical College
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United States
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Higher Education
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700 & Above Employee
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Basic Rider Course Certified RiderCoach
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May 2012 - Present
* Effectively facilitate an Adult-Learner centered motorcycle program. * Mentor & encourage students through six hours of classroom & ten hours of range activities. * Demonstrate for students how to safely & effectively perform exercise routes & techniques on a motorcycle course. * Answer student questions & concerns in a positive & encouraging fashion. * Finish all Pre- & Post- classroom work in a timely & accurate manner. * Effectively facilitate an Adult-Learner centered motorcycle program. * Mentor & encourage students through six hours of classroom & ten hours of range activities. * Demonstrate for students how to safely & effectively perform exercise routes & techniques on a motorcycle course. * Answer student questions & concerns in a positive & encouraging fashion. * Finish all Pre- & Post- classroom work in a timely & accurate manner.
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Schneider
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United States
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Transportation, Logistics, Supply Chain and Storage
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700 & Above Employee
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Pricing Analyst
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Jul 2015 - Mar 2018
To work with commercial and operational counterparts to price and operationally commit to formal and informal pricing requests. Support 3 VTL West Sellers, and Global Automotive accounts.
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Van Truckload Rating and Resolution Specialist
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Nov 2008 - Jul 2015
Manage all aspects of day-to-day operations as a Van Truckload Rater supporting seven Client Managers in two regions:o Tariff creation and publication of rates, fuel, and accessorial programs.o Audit customer specific publishing requests that cannot be automated, and order errors. o Support rate related questions from Customer Service Representatives in a timely manner.o Effectively manage and communicate emails with Client Managers, Customer Service Representatives, Collectors, and customers in a timely manner. o Accurately research and respond to overcharge claims and short paid invoices. Show less
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Curriculum Developer
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May 2013 - Jul 2014
*Primary ownership of the curriculum and facilitation for the Customer Service Skill Development training class. Secondary ownership to rotationally facilitate all other Instructor Lead training classes.*Conduct needs analysis, design, develop, update, and facilitate learning for associates utilizing instructor-led and blended learning methods. *Develop, revise and maintain learning curriculum to meet the needs of the end user. *Formulate training requirements into a plan and executes against that plan.*Participate in the development and testing of new systems and processes.*Facilitate training to various sized audiences effectively. *Consult with business resources to ensure all training solutions meet the needs of the audience and help the business achieve its goals. *Effectively determine the best delivery method based on audience analysis and designs curriculum to meet it.*Ensure all content meets corporate instructional design standards and all training is tracked within the learning management system. *Actively pursue staying current on learning and development trends and best practices.*Create and manage project plans based on business need. Show less
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Education
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University of Wisconsin green
Bachelor of Applied Science (B.A.Sc.), Corporate Communication -
Northeast Wisconsin Technical College
Associates Degree, Marketing and Graphic Communications