Erica Smith

Credit Analyst at BelGioioso Cheese Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • Sign Languages Limited working proficiency

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Experience

    • United States
    • Dairy Product Manufacturing
    • 100 - 200 Employee
    • Credit Analyst
      • Mar 2018 - Present

    • United States
    • Higher Education
    • 700 & Above Employee
    • Basic Rider Course Certified RiderCoach
      • May 2012 - Present

      * Effectively facilitate an Adult-Learner centered motorcycle program. * Mentor & encourage students through six hours of classroom & ten hours of range activities. * Demonstrate for students how to safely & effectively perform exercise routes & techniques on a motorcycle course. * Answer student questions & concerns in a positive & encouraging fashion. * Finish all Pre- & Post- classroom work in a timely & accurate manner. * Effectively facilitate an Adult-Learner centered motorcycle program. * Mentor & encourage students through six hours of classroom & ten hours of range activities. * Demonstrate for students how to safely & effectively perform exercise routes & techniques on a motorcycle course. * Answer student questions & concerns in a positive & encouraging fashion. * Finish all Pre- & Post- classroom work in a timely & accurate manner.

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Pricing Analyst
      • Jul 2015 - Mar 2018

      To work with commercial and operational counterparts to price and operationally commit to formal and informal pricing requests. Support 3 VTL West Sellers, and Global Automotive accounts.

    • Van Truckload Rating and Resolution Specialist
      • Nov 2008 - Jul 2015

      Manage all aspects of day-to-day operations as a Van Truckload Rater supporting seven Client Managers in two regions:o Tariff creation and publication of rates, fuel, and accessorial programs.o Audit customer specific publishing requests that cannot be automated, and order errors. o Support rate related questions from Customer Service Representatives in a timely manner.o Effectively manage and communicate emails with Client Managers, Customer Service Representatives, Collectors, and customers in a timely manner. o Accurately research and respond to overcharge claims and short paid invoices. Show less

    • Curriculum Developer
      • May 2013 - Jul 2014

      *Primary ownership of the curriculum and facilitation for the Customer Service Skill Development training class. Secondary ownership to rotationally facilitate all other Instructor Lead training classes.*Conduct needs analysis, design, develop, update, and facilitate learning for associates utilizing instructor-led and blended learning methods. *Develop, revise and maintain learning curriculum to meet the needs of the end user. *Formulate training requirements into a plan and executes against that plan.*Participate in the development and testing of new systems and processes.*Facilitate training to various sized audiences effectively. *Consult with business resources to ensure all training solutions meet the needs of the audience and help the business achieve its goals. *Effectively determine the best delivery method based on audience analysis and designs curriculum to meet it.*Ensure all content meets corporate instructional design standards and all training is tracked within the learning management system. *Actively pursue staying current on learning and development trends and best practices.*Create and manage project plans based on business need. Show less

Education

  • University of Wisconsin green
    Bachelor of Applied Science (B.A.Sc.), Corporate Communication
    2013 - 2018
  • Northeast Wisconsin Technical College
    Associates Degree, Marketing and Graphic Communications
    2006 - 2008

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