Erica Smith

Internal Sales Support at OmniView Window and Door
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Contact Information
us****@****om
(386) 825-5501
Location
Dallas-Fort Worth Metroplex

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Bio

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5.0

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Hannah S.

Erica is such a hard worker, and I absolutely loved being on the same team as her while working at Surprise! She is dedicated to any project she is working on, and will ask questions when needed to complete it accurately. Erica’s best qualities are her detail oriented mindset, adaptability to change, and most of important of all — her positive attitude!

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Experience

    • United States
    • Construction
    • 1 - 100 Employee
    • Internal Sales Support
      • Jun 2021 - Present

      Assist the Outside Sales Representatives with daily client interactions and requests. | Study architectural plans to produce window and door quotes for builders, contractors, homeowners, etc. | Meet and follow up with prospects to ensure accurate estimates and customer satisfaction. | Track sales, product shipments, and scheduling for open projects. | Streamline company efficiency through department meetings to align operational improvement with KPIs. | Train new sales personnel on product information and company-utilized systems. Show less

    • United States
    • Staffing and Recruiting
    • 300 - 400 Employee
    • Recruiting Coordinator
      • Mar 2021 - Jun 2021

      Collaborated with department managers to identify future hiring needs. | Designed attractive job descriptions and sourced candidates through databases and social media. | Conducted 10 interviews daily to filter candidates for open positions. | Managed daily data entry, employee paperwork, applications and various hiring tests. | Acted as a point of contact and built relationships with over 50 candidates weekly during selection process. Collaborated with department managers to identify future hiring needs. | Designed attractive job descriptions and sourced candidates through databases and social media. | Conducted 10 interviews daily to filter candidates for open positions. | Managed daily data entry, employee paperwork, applications and various hiring tests. | Acted as a point of contact and built relationships with over 50 candidates weekly during selection process.

    • United States
    • Internet Publishing
    • 100 - 200 Employee
    • Experience Curator
      • Oct 2019 - Aug 2020

      Communicated with Customer Success to align deliverables and client objectives. | Worked closely with over 100 prospective vendors weekly to explain product, process, and requirements. | Organized and updated client data and prize lists within the system. | Created visually appealing collateral and captivating descriptions for over 1,000 Prize offerings. | Balanced upcoming company launches with specific client request deadlines to ensure every Prize List was above expectations. | Produced and organized department training documents for new hires. Show less

    • United States
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Marketing And Public Relations Intern
      • May 2019 - Aug 2019

      Assistance with museum events | Research, design, and implementation of surveys | Development and coordination of focus groups | Collection and analysis of survey and focus group data

    • Visitor Services
      • May 2017 - Jul 2019

      Answer incoming calls and redirect them or take messages | Process tour reservations and gift shop purchases | Receive letters, packages, etc | Answer emails and update calendar events

    • Host
      • Dec 2013 - Jul 2019

      Greet visitors | Group coordination | Enforce museum policies | Security | Monitor artifacts | Regulate cafe

    • Server
      • Jun 2017 - Jun 2019

      Set up events | Design and prepare displays and tables | Take orders | Serve food | Bus dishes | Clean up | Break down events Set up events | Design and prepare displays and tables | Take orders | Serve food | Bus dishes | Clean up | Break down events

    • Hostess
      • Aug 2018 - Apr 2019

      Greet customers | Process reservations | Answer phone calls | Manage takeout orders | Handle cash register | Create and administer table charts | Seat guests | Oversee large parties Greet customers | Process reservations | Answer phone calls | Manage takeout orders | Handle cash register | Create and administer table charts | Seat guests | Oversee large parties

    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Sales Associate
      • Aug 2017 - Dec 2017

      Customer service | Inventory Customer service | Inventory

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Oct 2015 - May 2017

      Customer service | Inventory | Manage and design displays Customer service | Inventory | Manage and design displays

Education

  • Duquesne University
    Bachelor's degree, Public Relations, Advertising, and Applied Communication
    2015 - 2019
  • Richmond, The American International University in London
    Public Relations, Advertising, and Applied Communication
    2018 - 2018
  • Academy of the New Church
    2011 - 2015

Community

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