Experience

Amobee

• United States
• Advertising Services
• 200 - 300 Employee

• Office Manager

  • Jun 2022 - Present

  Oversee the daily operations for the Office of a Marketing Tech firm. Create a culture environment in the office for all staff located in the Baltimore location. Communicate effectively to my staff any policy changes or safety procedures. Provide resources that will contribute to the office to make sure all resources are available for staff. Oversee the daily operations for the Office of a Marketing Tech firm. Create a culture environment in the office for all staff located in the Baltimore location. Communicate effectively to my staff any policy changes or safety procedures. Provide resources that will contribute to the office to make sure all resources are available for staff.



Four Seasons Hotels and Resorts

• Canada
• Hospitality
• 700 & Above Employee

• Concierge

  • Oct 2019 - Jun 2022



Hyatt Regency Baltimore Inner Harbor

• United States
• Hospitality
• 1 - 100 Employee

• Assistant Front Office Manager

  • 2018 - Jun 2022

  To assist all guest with the highest service of hospitality by showing care and empathy in everything I do. To assist all guest with the highest service of hospitality by showing care and empathy in everything I do.



Hyatt Regency Washington on Capitol Hill

• United States
• Hospitality
• 1 - 100 Employee

• Event Concierge

  • Feb 2017 - Aug 2018

  Coordinate with Meeting Planners, Catering Manager and Vendors the logistics of events and meeting and make sure all events are executed smoothly. Oversee client setup and registration and assist with any F & B needs. Coordinate with Meeting Planners, Catering Manager and Vendors the logistics of events and meeting and make sure all events are executed smoothly. Oversee client setup and registration and assist with any F & B needs.



Grand Hyatt

• Hospitality
• 700 & Above Employee

• Hospitality Specialist

  • Apr 2016 - Feb 2017

  Ensure smooth operations in Front of The Office while providing personalized service to our VIP clientele. Providing high quality service while taking ownership of guest concerns and detailing VIP rooms with the assistance from other departments throughout the hotel. Ensure smooth operations in Front of The Office while providing personalized service to our VIP clientele. Providing high quality service while taking ownership of guest concerns and detailing VIP rooms with the assistance from other departments throughout the hotel.



Hyatt Bellevue Philadelphia

• Front Office Lead

  • Aug 2012 - Apr 2016



Hilton

• United States
• Hospitality
• 700 & Above Employee

• Guest Services Associate

  • May 2010 - May 2011



Mariott Hotel

• Baltimore, Maryland Area

• Guest Services Associate

  • Aug 2008 - Feb 2010

  Register guest while ensuring high quality customer service. Communicate effectively to multiple departments throughout the hotel to ensure excellent service for all guest. Register guest while ensuring high quality customer service. Communicate effectively to multiple departments throughout the hotel to ensure excellent service for all guest.