Erica Pena
Call Reviewer at Century Interactive- Claim this Profile
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English -
Topline Score
Bio
Experience
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Century Interactive
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United States
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Advertising Services
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1 - 100 Employee
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Call Reviewer
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Oct 2012 - Present
I review calls that are made at various businesses for quality. I either submit a summary of the call or I categorize these calls. I review calls that are made at various businesses for quality. I either submit a summary of the call or I categorize these calls.
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The TJX Companies, Inc.
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United States
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Retail
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700 & Above Employee
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Sales Associate
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Mar 2009 - Mar 2010
I was responsible for the lay-away's and I was a cashier. I was responsible for the lay-away's and I was a cashier.
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City of Jacksonville
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United States
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Government Administration
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700 & Above Employee
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Legislative Assistant
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Aug 2004 - Mar 2008
I worked on the Value Adjustment Board and I assisted the public with public records requests. I worked on the Value Adjustment Board and I assisted the public with public records requests.
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Edward Waters College
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Education Administration Programs
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100 - 200 Employee
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Student Worker
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Aug 2001 - Dec 2004
I worked as a receptionist in the Student Success office. I worked as a receptionist in the Student Success office.
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Education
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Edward Waters College
Hospitality Administration/Management -
A. Philip Randolph Academies of Technology
Vocational Certificate, Fashion Merchandising