Erica Pena

Call Reviewer at Century Interactive
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English -

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Bio

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Experience

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Call Reviewer
      • Oct 2012 - Present

      I review calls that are made at various businesses for quality. I either submit a summary of the call or I categorize these calls. I review calls that are made at various businesses for quality. I either submit a summary of the call or I categorize these calls.

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Mar 2009 - Mar 2010

      I was responsible for the lay-away's and I was a cashier. I was responsible for the lay-away's and I was a cashier.

    • United States
    • Government Administration
    • 700 & Above Employee
    • Legislative Assistant
      • Aug 2004 - Mar 2008

      I worked on the Value Adjustment Board and I assisted the public with public records requests. I worked on the Value Adjustment Board and I assisted the public with public records requests.

    • Education Administration Programs
    • 100 - 200 Employee
    • Student Worker
      • Aug 2001 - Dec 2004

      I worked as a receptionist in the Student Success office. I worked as a receptionist in the Student Success office.

Education

  • Edward Waters College
    Hospitality Administration/Management
    2002 - 2004
  • A. Philip Randolph Academies of Technology
    Vocational Certificate, Fashion Merchandising
    1998 - 2000

Community

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