Legal Assistant

• Jun 2023 - Present

Probate & Estate Paralegal

• Aug 2020 - Jun 2023

• Assist Firm Owner and two additional Attorney’s with Probate claim filings through e-filing court system • Contact outside Probate attorneys regarding status of the case, follow up information and settlement agreements for the medical debt• Provide sensitive, secured documentation to attorneys handling Probate cases• Resolve billing conflicts by providing the itemized statement and explanation of benefits • Prepare Unsecured Authenticated claims, settlement agreement documentation, payment confirmation letters and notice of representation correspondence• Coordinate bi-weekly Probate team meeting agenda topics• Maintain numerous accounts daily with follow up procedures• Streamline the Estate/Probate department monthly for quicker efficiency and accuracy of daily tasks Show less

Probate & Estate Assistant

• Oct 2018 - Aug 2020

• Assist senior paralegal with searches in LexisNexis• Communicate with various state counties for possible probate and estate claims• Manage tight deadlines for projects regarding the probate department

Veteran Administration Collector

• May 2015 - Oct 2018

• Independent work environment (Awarded Employee of the Year 2017)• Healthcare revenue expertise • Provide Veteran Health Care benefits information to patients• Assist attorney with research, legal documents and VA government payments• Retrieve medical records and prepare claims for VISN 16 processing under HIPPA rules and regulations• Monitor hundreds of claims for payments and denials• Payment research for electronic confirmation in a secured VA database• Prepare correspondence for patients to obtain further information regarding VA denials• Analyze claims for Notice of Disagreements• Handle sensitive and confidential documents regarding patient medical information• Develop work flows to maintain efficiency and organization• Knowledge of LexisNexis, Adobe Reader, Client Profiles and SharePoint for legal information• Proficient in Microsoft office such as Word, Excel and Outlook Show less

Healthcare Revenue Cycle Assistant

• Mar 2014 - May 2015

• Team environment • Trained new hires on procedures of daily tasks and assignments • Created excel spreadsheets for incoming data• Handled mail processing and returns daily • Receptionist duties on occasions • Processed liens and releases on a daily basis • Educated on hospital coding for patient accounts • Logged incoming checks in system on occasions • Experienced in Health Quest system

Astroworld Ambassador

• Nov 2018 - Nov 2019

• Team work environment • Support the production team and distribute supplies as needed • Scan wristbands and secure entry for guests and fans • Assist in ADA accommodations through-out the festival • Coordinate the lost and found items to help with guest services • Distribute sponsor coupon booklets to attendees and provide music festival information • Team work environment • Support the production team and distribute supplies as needed • Scan wristbands and secure entry for guests and fans • Assist in ADA accommodations through-out the festival • Coordinate the lost and found items to help with guest services • Distribute sponsor coupon booklets to attendees and provide music festival information

Music Festival Ambassador

• Apr 2019 - Apr 2019

• Team work environment • Scan wristbands and secure entry for guests and fans • Assist with water stations through out the music festival • Coordinate the lost and found items to help with guest services • Team work environment • Scan wristbands and secure entry for guests and fans • Assist with water stations through out the music festival • Coordinate the lost and found items to help with guest services

Sales associate/Cashier

• Sep 2011 - Aug 2012

• Provided customer service for multiple customers • Documented inventory and transfers • Occasionally trained new hires • Phone etiquette in assisting customers with store information • Assisted in the creation of marketing displays to draw customers into the store and towards our product • Provided customer service for multiple customers • Documented inventory and transfers • Occasionally trained new hires • Phone etiquette in assisting customers with store information • Assisted in the creation of marketing displays to draw customers into the store and towards our product

Sales Associate

• Jun 2010 - Jan 2011

• Seasonal work during summer and winter break while in college • Assisted customers with any questions or concerns about merchandise • Organized large volumes of clothing and accessories for display • Assisted the manager with inventory information • Seasonal work during summer and winter break while in college • Assisted customers with any questions or concerns about merchandise • Organized large volumes of clothing and accessories for display • Assisted the manager with inventory information

Cashier

• Jul 2008 - Jan 2010

Expert in customer service Provided assistance to the managers Trained new hires Multi-task daily in which all responsibilities were completed Handled check outs, returns, and exchanges Inventory and auditing experience with large quantity of clothing and accessories Expert in customer service Provided assistance to the managers Trained new hires Multi-task daily in which all responsibilities were completed Handled check outs, returns, and exchanges Inventory and auditing experience with large quantity of clothing and accessories