Case Planner

• Jul 2022 - Present

Mental Health Aide

• May 2022 - Present

Case Manager

• May 2022 - Jul 2022

Case Planner

• Nov 2021 - Apr 2022

Caseworker

• Apr 2021 - Nov 2021

Peer Advocate

• Dec 2019 - Mar 2021

Utility Technician

• Feb 2018 - Jun 2019

Provided inspections on service units; remained knowledgeable of company procedures; stayed updated with data collecting app; ensured safety and protection of property; drove company vehicle to and from appointments; used time management skills; oversaw training of new technicians; stayed updated with software changes; logged detailed documentation of inspections. Provided inspections on service units; remained knowledgeable of company procedures; stayed updated with data collecting app; ensured safety and protection of property; drove company vehicle to and from appointments; used time management skills; oversaw training of new technicians; stayed updated with software changes; logged detailed documentation of inspections.

Customer Service Representative

• Sep 2015 - Oct 2016

Answered incoming calls; verified accounts; maintained customer’s accounts; researched and analyzed payments; processed transactions; interacted with customers and responded to inquiries; collected customer information and analyzed customer’s needs; submitted requests on behalf of the customer to other departments; assisted customers with any issues within their account by providing them with excellent customer service. Answered incoming calls; verified accounts; maintained customer’s accounts; researched and analyzed payments; processed transactions; interacted with customers and responded to inquiries; collected customer information and analyzed customer’s needs; submitted requests on behalf of the customer to other departments; assisted customers with any issues within their account by providing them with excellent customer service.

Personal Shopper

• Aug 2012 - Dec 2015

Uploaded and downloaded personalized items indicated by customer; within a timely manner searched for requested supplies and offered appropriate accommodations when necessary. Uploaded and downloaded personalized items indicated by customer; within a timely manner searched for requested supplies and offered appropriate accommodations when necessary.

Teachers Aide

• Sep 2008 - Jun 2011

Formalized and implemented lesson plans; maintained classroom educational materials and engineered an inviting learning atmosphere; built individualized portfolios; graded exams and entered into grade book; recorded information in student database; maintained accurate attendance records; made copies; faxed; distributed emails; preformed other duties as assigned. Formalized and implemented lesson plans; maintained classroom educational materials and engineered an inviting learning atmosphere; built individualized portfolios; graded exams and entered into grade book; recorded information in student database; maintained accurate attendance records; made copies; faxed; distributed emails; preformed other duties as assigned.