Experience

Red Cedar Homes

• United States
• Real Estate
• 1 - 100 Employee

• Manager, Strategic Sourcing & Special Projects

  • Aug 2023 - Present



Compass Group USA

• United States
• Food and Beverage Services
• 700 & Above Employee

• Manager, Strategic Projects

  • Jan 2022 - Aug 2023



Modern Construction and Facilities Maintenance

• United States
• Construction
• 1 - 100 Employee

• Strategic Implementation Manager

  • Feb 2020 - Jan 2022

  Lead sourcing, design, configuration, testing, implementation and management of new technology, including acting as system administrator following implementation. Lead quality and process improvement efforts from ideation through delivery, including organizational design and role realignments, new client onboarding, department-level workflow mapping, and annual goal setting and performance management process design. Lead change management and training initiatives for all personnel, ensuring that team members have the knowledge and resources required to successfully navigate changes in process or technology. Spearhead recruiting efforts for all field and office-based roles, including writing job descriptions, sourcing talent using LinkedIn, Indeed and staffing agency resources, conducting first round interviews, and coordinating final interviews with executive team members for exceptional candidates. Led the design and implementation of COVID-19 protocols, including Remote Work, Job Site and Return to Work plans, screening tools and an exposure reporting process, resulting in zero cases contracted or spread by personnel to date. Show less



Becker Vineyards

• United States
• Wine & Spirits
• 1 - 100 Employee

• Tasting Room Manager - Main Street

  • Mar 2019 - Feb 2020

  Drive tasting room and retail sales improvement of 15% year over year through process improvement, staff training, efficient scheduling and a focus on creating exceptional customer experiences. Manage 15 full and part time employees, including Assistant Manager and Tasting Room staff. Work with assistant manager to create a culture that promotes learning, team work and overall engagement.

• Hill Country Wine Ambassador

  • Nov 2018 - Feb 2020



Self-employed

• United States

• Sabbatical

  • Oct 2017 - Nov 2018

  Pursued a long-time dream of solo travel around the United States in an RV. I worked remotely on several consulting projects for clients across the US, including my current employer, Modern Construction Services, and completed two short term seasonal reservations and customer service positions at campgrounds in California and Oregon. Pursued a long-time dream of solo travel around the United States in an RV. I worked remotely on several consulting projects for clients across the US, including my current employer, Modern Construction Services, and completed two short term seasonal reservations and customer service positions at campgrounds in California and Oregon.



Belk

• United States
• Retail
• 700 & Above Employee

• Manager, Store Payroll Budgeting and Workforce Management

  • Mar 2017 - Sep 2017

  Lead five staffing analysts who support store HR and management teams, design and implement Reflexis Workforce Management system upgrades in support of constantly changing business needs, and analyze and improve the accuracy of quarterly budgeting processes. Encourage team members to embrace and drive change through advanced analytics, increased transparency and ongoing training of field operations partners. Document and redesign quarterly and annual budgeting processes to reduce complexity, improve consistency and be more flexible as the business evolves. Ensure that corporate business partners always consider store impact when making strategic and financial decisions that influence operational efficiency. Show less

• Manager, Talent Management Processes & Associate Engagement

  • Aug 2016 - Mar 2017

  Worked closely with HRIS team to design and implement talent planning and year end performance process improvements in SuccessFactors. Improved the look and feel of talent-centric communication, enhancing visual designs using the Constant Contact email marketing tool. Trained team members to analyze open and click rates to drive continuous improvement and gather insight about training needs for managers and associates. Encouraged the growth and development of talent management analyst, resulting in her promotion to a more senior role. Show less

• Manager - Associate Engagement, Diversity & Recognition

  • Feb 2015 - Aug 2016

  Led strategic planning and execution of an enterprise-wide associate engagement program, impacting 22,000+ store and corporate associates across a 16 state footprint. Promote a culture that values diversity and engagement, measuring success through annual surveys, analysis of key business metrics and quarterly listening sessions. Drive improvement through leadership training, one-on-one coaching and strong partnerships with field and corporate executives. Provide operational and financial oversight for Belk's five Business Resource Groups. Execute enterprise wide recognition programs that reward exceptional performance against sales and operational objectives and milestone service anniversaries. Show less

• Customer Experience Manager

  • Sep 2012 - Feb 2015

  Led Belk’s in-store customer experience program, including strategic planning, talent development, survey administration and customer analytics. In partnership with field training and executive teams, drove a 300 basis point increase in Overall Satisfaction scores during a two year period. Enhanced online and in-person training modules and led group training sessions for all key store manager development programs, ensuring that Customer Experience initiatives were executed consistently across the enterprise. Developed a comprehensive bottom quartile improvement program that resulted in improvements in satisfaction scores in excess of 200 basis points each quarter. Show less

• Senior Financial Analyst

  • Jun 2011 - Sep 2012

  Developed annual budgets and weekly forecasts for eCommerce, Operations and Supply Chain and supported each business unit with regular ad hoc analyses. Partnered with a cross-functional team to build a comprehensive long-term plan for the eCommerce/Omnichannel organization, including detailed IT and infrastructure enhancements, fulfillment facility production and labor models, call center impact models and a 5 year summary P&L.



ALM

• United States
• Media and Telecommunications
• 500 - 600 Employee

• Senior Financial Analyst

  • Jul 2009 - Jun 2011

  Managed budgeting, forecasting and monthly close process for multiple business portfolios, including Law Journal Press, VerdictSearch and ALM Experts. Developed a complex cash flow projection model and compiled regular performance reports for the executive team and private investors. Designed and implemented performance dashboards for Smart Litigator, providing a quick, executive level snapshot of key drivers that influenced financial performance. Managed budgeting, forecasting and monthly close process for multiple business portfolios, including Law Journal Press, VerdictSearch and ALM Experts. Developed a complex cash flow projection model and compiled regular performance reports for the executive team and private investors. Designed and implemented performance dashboards for Smart Litigator, providing a quick, executive level snapshot of key drivers that influenced financial performance.



Informa

• United Kingdom
• Information Services
• 700 & Above Employee

• Business Analyst

  • Jul 2008 - Apr 2009

  Acted as business manager for the books publishing division, including monthly financial close, complex financial and operational reporting, budgeting, and forecasting. Created comprehensive templates and databases, significantly increasing efficiency during the monthly reporting and annual budgeting process. Acted as business manager for the books publishing division, including monthly financial close, complex financial and operational reporting, budgeting, and forecasting. Created comprehensive templates and databases, significantly increasing efficiency during the monthly reporting and annual budgeting process.



MarineMax

• United States
• Retail
• 700 & Above Employee

• Senior Financial Analyst

  • Dec 2006 - Jul 2008

  Managed multi-million dollar vendor rebate programs, prepared monthly executive summary analyzing key financial and operational metrics, and managed the web based performance management tool used by MarineMax stores across the country. Worked closely with IT team to create a headcount and payroll reporting tool and used this tool to help the executive team identify expense savings opportunities and efficiencies. Managed multi-million dollar vendor rebate programs, prepared monthly executive summary analyzing key financial and operational metrics, and managed the web based performance management tool used by MarineMax stores across the country. Worked closely with IT team to create a headcount and payroll reporting tool and used this tool to help the executive team identify expense savings opportunities and efficiencies.



Lockheed Martin

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Financial Analyst

  • Apr 2006 - Dec 2006

  In partnership with USSOCOM officials at MacDill Air Force Base, managed three multi-million dollar labor contracts, including staffing allocations, bonus/hazard compensation, monthly financial reporting and preparation of contract pricing proposals. In partnership with USSOCOM officials at MacDill Air Force Base, managed three multi-million dollar labor contracts, including staffing allocations, bonus/hazard compensation, monthly financial reporting and preparation of contract pricing proposals.



TriNet

• United States
• Human Resources Services
• 700 & Above Employee

• Financial Analyst

  • Dec 2004 - Apr 2006

  Analyzed sales, client retention, customer service, and other operational data to identify past and predict future trends. Developed and maintained the Key Performance Indicator report, designed to evaluate the performance of the customer service department and provide the executive team with key weekly operational metrics. Analyzed sales, client retention, customer service, and other operational data to identify past and predict future trends. Developed and maintained the Key Performance Indicator report, designed to evaluate the performance of the customer service department and provide the executive team with key weekly operational metrics.