Experience

Mesh Payments

• United States
• Financial Services
• 100 - 200 Employee

• Customer Solutions Specialist

  • Oct 2022 - Present

  React to organic and existing customers in real-time | Provide technical solutions for internal customer facing teams | Handle customer inquiries, issues, and complaints to ensure high customer satisfaction for the company | Assist in writing and editing internal company guides and FAQs |

• Customer Support Representative

  • Jul 2021 - Present

  Reacting to customers in real-time while working with various internal teams to solve problems. | Creating and distributing updates for the existing customer base | Explaining and simplifying new features relevant to their business needs. | Updating back-office features and catalog for the CS team.



Young Judaea

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Group Lead

  • Aug 2017 - Jun 2018

  Prepared and taught curriculum for classes on life-skills. | Responsible of the participants’ mental and physical welfare on a daily basis. | Managed trip logistics, ordering materials from suppliers and managed activity budget. Prepared and taught curriculum for classes on life-skills. | Responsible of the participants’ mental and physical welfare on a daily basis. | Managed trip logistics, ordering materials from suppliers and managed activity budget.