Erica Greathouse
Chief Technology Officer / CTO / Technology Consultant at Adams Stirling Professional Law Corporation- Claim this Profile
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Topline Score
Bio
John Mooney
There are clients that you work with for a project that you never see again and there are clients that truly care about the well-being and IT health of their environments that enable both parties to have a working relationship for the greater good of the customer's organization. That is exactly what Erica brings to the table. Erica was one of the clients that would do everything in her power to ensure her firm is not only getting a good deal financially but would also go out of her way repeatedly to insure firm productivity and profitability while holding us vendors accountable. Throughout my years, I've worked with firms of all sizes, from the small practitioner working out of the home to global law firms. While I've made many friends and business relationships, Erica's passion for productivity was infectious with her colleagues, and quite frankly my team as well. In fact, in her strive to enable and maximize attorney billing I can recall reviewing one of our video conferencing solutions that she proclaimed "why doesn't every law firm use this?!?" And this was BEFORE the covid pandemic, so I can only imagine that she's still at the forefront of technology ahead of her peers. We all know law firms don't like change, but law firms like improvements, smarter business process workflow, and making life easier to get things done. And there's no one better to make that happen.
Wendy Meyer
Erica's program thoroughly exceeded my expectations. It provided a wide variety of leadership tools to help me succeed even though I'm not in management. I found the training extremely motivational and the training tools are frankly invaluable. I also enjoyed the sharing of ideas in group discussion, hearing others input sparked lively and interesting conversation. I highly recommend this course to anyone who wants to make more money and plot a course of action to help your entire company grow!
John Mooney
There are clients that you work with for a project that you never see again and there are clients that truly care about the well-being and IT health of their environments that enable both parties to have a working relationship for the greater good of the customer's organization. That is exactly what Erica brings to the table. Erica was one of the clients that would do everything in her power to ensure her firm is not only getting a good deal financially but would also go out of her way repeatedly to insure firm productivity and profitability while holding us vendors accountable. Throughout my years, I've worked with firms of all sizes, from the small practitioner working out of the home to global law firms. While I've made many friends and business relationships, Erica's passion for productivity was infectious with her colleagues, and quite frankly my team as well. In fact, in her strive to enable and maximize attorney billing I can recall reviewing one of our video conferencing solutions that she proclaimed "why doesn't every law firm use this?!?" And this was BEFORE the covid pandemic, so I can only imagine that she's still at the forefront of technology ahead of her peers. We all know law firms don't like change, but law firms like improvements, smarter business process workflow, and making life easier to get things done. And there's no one better to make that happen.
Wendy Meyer
Erica's program thoroughly exceeded my expectations. It provided a wide variety of leadership tools to help me succeed even though I'm not in management. I found the training extremely motivational and the training tools are frankly invaluable. I also enjoyed the sharing of ideas in group discussion, hearing others input sparked lively and interesting conversation. I highly recommend this course to anyone who wants to make more money and plot a course of action to help your entire company grow!
John Mooney
There are clients that you work with for a project that you never see again and there are clients that truly care about the well-being and IT health of their environments that enable both parties to have a working relationship for the greater good of the customer's organization. That is exactly what Erica brings to the table. Erica was one of the clients that would do everything in her power to ensure her firm is not only getting a good deal financially but would also go out of her way repeatedly to insure firm productivity and profitability while holding us vendors accountable. Throughout my years, I've worked with firms of all sizes, from the small practitioner working out of the home to global law firms. While I've made many friends and business relationships, Erica's passion for productivity was infectious with her colleagues, and quite frankly my team as well. In fact, in her strive to enable and maximize attorney billing I can recall reviewing one of our video conferencing solutions that she proclaimed "why doesn't every law firm use this?!?" And this was BEFORE the covid pandemic, so I can only imagine that she's still at the forefront of technology ahead of her peers. We all know law firms don't like change, but law firms like improvements, smarter business process workflow, and making life easier to get things done. And there's no one better to make that happen.
Wendy Meyer
Erica's program thoroughly exceeded my expectations. It provided a wide variety of leadership tools to help me succeed even though I'm not in management. I found the training extremely motivational and the training tools are frankly invaluable. I also enjoyed the sharing of ideas in group discussion, hearing others input sparked lively and interesting conversation. I highly recommend this course to anyone who wants to make more money and plot a course of action to help your entire company grow!
John Mooney
There are clients that you work with for a project that you never see again and there are clients that truly care about the well-being and IT health of their environments that enable both parties to have a working relationship for the greater good of the customer's organization. That is exactly what Erica brings to the table. Erica was one of the clients that would do everything in her power to ensure her firm is not only getting a good deal financially but would also go out of her way repeatedly to insure firm productivity and profitability while holding us vendors accountable. Throughout my years, I've worked with firms of all sizes, from the small practitioner working out of the home to global law firms. While I've made many friends and business relationships, Erica's passion for productivity was infectious with her colleagues, and quite frankly my team as well. In fact, in her strive to enable and maximize attorney billing I can recall reviewing one of our video conferencing solutions that she proclaimed "why doesn't every law firm use this?!?" And this was BEFORE the covid pandemic, so I can only imagine that she's still at the forefront of technology ahead of her peers. We all know law firms don't like change, but law firms like improvements, smarter business process workflow, and making life easier to get things done. And there's no one better to make that happen.
Wendy Meyer
Erica's program thoroughly exceeded my expectations. It provided a wide variety of leadership tools to help me succeed even though I'm not in management. I found the training extremely motivational and the training tools are frankly invaluable. I also enjoyed the sharing of ideas in group discussion, hearing others input sparked lively and interesting conversation. I highly recommend this course to anyone who wants to make more money and plot a course of action to help your entire company grow!
Experience
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Adams Stirling Professional Law Corporation
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United States
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Law Practice
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1 - 100 Employee
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Chief Technology Officer / CTO / Technology Consultant
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2017 - Present
Reporting to Founder/Managing Partner of law firm serving real estate clients in common interest development commercial and residential projects, charged with identifying and implementing technologies to make the Firm the undisputed high-tech leader in its field. ► Created roadmap for and implemented transition of all systems including desktop to the Cloud. Completed October 2019, enabling seamless transition to remote work for all employees during the pandemic crisis and beyond. ◊ Increased market share during the pandemic by absorbing clients from competitors unprepared for long-term remote work. ◊ Achieved $64K in annual savings by Cloud implementation vs. on-prem infrastructure (servers, software, licensing, backup, and redundancy). ◊ Enhanced employee job satisfaction and maintained high productivity through standardizing remote and office computing environments, resulting in permanent remote work for those who want it. ► Implemented Microsoft Teams Cloud Telephony in late 2020, resulting in projected 10-year savings of $280K over previous phone system, while adding user- and client-facing functionality and significantly increasing resilience. ► Renegotiated 5-year legal research contract at $240K savings beginning May 2022. ► Consulting to firm to create client-facing automation and webforms, implement Litera’s DocXtools to ensure Word document quality and consistency, and upgrade firm’s SharePoint-based intranet. Show less
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BigTech4All Consulting
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Los Angeles County, California, United States
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Founder and Principal Technology Consultant
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2013 - 2017
Developed technology strategy including comprehensive evaluation, analysis and implementation for broad client base that included law firms, wellness/fitness, and aviation/aerospace software industries. Clients included eSentio Technologies for Cooley LLP, Prototype Industries, Inc., Practice Aligned Resources LLC, SpineFit Health, and Cox, Castle & Nicholson LLP. ► Served as Interim Director of Client Services for 2000-user Cooley LLP with 1500 attorneys in 17 offices in the U.S., Asia and Europe. Enhanced end-user satisfaction with technology services by developing and implementing firm’s first-ever Quality Assurance testing protocol for technology installations and upgrades, resulting in 59% reduction in Help Desk tickets. ► Conducted in-depth technology analysis of Prototype Industries, a leading aviation software company. Reviewed processes and infrastructure, researching and making recommendations for technology vendors and services for complete high-tech build-out of the company’s new Santa Monica headquarters. ► Augmented Practice Aligned Resources’ legal services for various eDiscovery and litigation support projects. ► Conducted 24+ accredited continuing education programs for Corporate Executives, Certified Financial Planners, Certified Public Accountants, Attorneys, and Project Management professionals. Show less
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Cox, Castle & Nicholson LLP
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United States
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Law Practice
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100 - 200 Employee
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Director of Information Technology (CIO Equivalent)
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1999 - 2013
Reported to the Chair of Technology/Partner and functioned as CIO for 150-attorney transactional law firm serving real estate, finance and construction industries. Coached team of 10 IT professionals in supporting the firm’s strategic goals through technology advancements, and collaborated with Executive Management, Technology Committee, and Risk Management Partner to facilitate change. ► Developed and led IT initiatives that drove business growth, optimized efficiencies, and increased firm’s productivity ► Maximized technology system performance, reliability, security and service offerings by developing and executing cutting-edge technology strategy including creating technology policies/procedures, defining resources allocation, and gaining buy-in from multiple lines of business ► Ensured business continuity by effectively managing daily technology operations and upgrades in multiple offices as well as office remodels and buildouts ► Protected the firm’s assets by assertively negotiating and monitoring cost-effective technology contracts with multiple vendors including telecom-related vendors. Managed full project management cycle of SOW and RFP process ► Increased system efficiency, streamlined technology operations, and created concise communications to key stakeholders by developing clear management processes and procedures across all offices ► Established disaster recovery systems and technology business continuity plan including virtualized server environment, colocation facility, and outsourced 24x7 Help Desk ► Enhanced employee engagement and achieved nearly 100% retention of in-demand IT team through consistent coaching, mentoring and advocacy ► Recognized by independent, internationally known Auditor as an IT department that is “well run,” having “well above average” perception among users, and superior service delivery, despite having the leanest “IT-to-user ratio” and “lowest per-attorney budget” of any comparable firm in its database Show less
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Holland & Knight LLP
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United States
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Law Practice
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700 & Above Employee
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IT Manager
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1999 - 1999
► IT Manager - Pircher, Nichols and Meeks LLP (currently Holland & Knight LLP) ► IT Manager - Pircher, Nichols and Meeks LLP (currently Holland & Knight LLP)
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Alston & Bird
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United States
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Law Practice
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700 & Above Employee
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MIS Director
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1997 - 1999
► MIS Director - Weston, Benshoof, Rubalcava & MacCuish LLP (currently Alston & Bird LLP) ► MIS Director - Weston, Benshoof, Rubalcava & MacCuish LLP (currently Alston & Bird LLP)
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Education
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Bellarmine University
Bachelor of Arts, Classical Piano Performance, Minor: Opera
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