Erica Jackson

Director of Operations at Family Practice Center
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Contact Information
us****@****om
(386) 825-5501
Location
GE
Languages
  • English Native or bilingual proficiency
Skills

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Bio

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5.0

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Katrina Beckett, MHA, CNMT

I have worked with Erica at two companies. She is an excellent communicator. She is very effective at managing and motivating her staff. Erica is very business minded and good at troubleshooting issues to find resolve. She makes a great addition to any team.

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Credentials

  • CPR Certified
    American Red Cross
    Feb, 2018
    - Nov, 2024

Experience

  • Family Practice Center
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Director of Operations
      • Jun 2022 - Present

  • Southeast Medical Group
    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Practice Manager
      • Sep 2021 - Jun 2022

  • Piedmont Urgent Care
    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Practice Manager
      • Jan 2019 - Aug 2021

  • Skin Cancer & Dermatology Institute
    • Medical Practices
    • 1 - 100 Employee
    • Practice Administrator
      • Jul 2017 - Mar 2018

  • Georgia Plastic & Reconstructive Surgery
    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Office Manager
      • Feb 2015 - Jul 2017

  • Emory Healthcare
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Office Manager
      • May 2013 - Oct 2014

  • WellStreet Urgent Care
    • Greater Atlanta Area
    • Practice Manager
      • Aug 2012 - May 2013

      MULTIPLE SITE MANAGER Oversee 15+ employees at two sites including scheduling, payroll and human resources. Provide performance updates, monthly performance reviews, coordinate quarterly and semi-annual reporting for multiple doctors. Conduct staff meetings, maintain employee files, and provide performance evaluations for employees. Direct contact for marketing, advertising and public relations. Conduct compliance meetings and trainings for employees for OSHA/HIPPA Prepare policies and procedures for the company as it is a start-up company Look at ways to establish best practices between 8 centers to provide consistency across the company. Show less

  • Northside Urgent Care
    • Practice Manager
      • Oct 2001 - Aug 2012

      Multiple Site Manager 6/2009-8/2012 Oversight of 20+ employees at two sites including scheduling, payroll and human resources. Prepare and maintain budget for two clinics, provide performance updates, monthly performance reviews, coordinate quarterly and semi-annual reporting for 10+ doctors. Organize weekly composite performance report for two sites, including old accounts receivable, patient tracking information, and trending appointment scheduling ratios. Direct contact for marketing, advertising, and public relations. Manage marketing budget, develop marketing tools, and serve as community liaison. Conduct staff meetings, maintain employee files, and provide performance evaluations for employees. Responsible for reducing costs and increasing productivity by managing expenditure reports and monitoring invoices. Show less

Education

  • Ohio University
    Bachelor of Science (B.S.), Health Services Administration
    1997 - 2001

Community

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