Erica Horn

Senior BDR, Team Lead at Plotly
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Contact Information
us****@****om
(386) 825-5501
Location
Winthrop, Washington, United States, US

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Experience

    • Canada
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Senior BDR, Team Lead
      • Mar 2022 - Present

      - Leading Outbound process development and adoption - Driving best practices for sales support tools - Lead email and campaign content creator - inbound, outbound, events - Innovating to bring new strategies and tools for targeting and engagement - Leading Outbound process development and adoption - Driving best practices for sales support tools - Lead email and campaign content creator - inbound, outbound, events - Innovating to bring new strategies and tools for targeting and engagement

    • United States
    • Software Development
    • 400 - 500 Employee
    • Account Manager
      • 2020 - Mar 2022

      Promoted to full-cycle Account Manager. Ran start-to-finish book of business: inbound, outbound, renewals, new deals and customer success.

    • Business Development, Team Lead
      • 2019 - 2020

      Promoted to assist in training and onboarding new SDR's. Responsible for leading weekly SDR meetings and consulting best practices for sales tools. Promoted a knowledge-sharing and teamwork atmosphere.

    • Outbound SDR
      • 2018 - 2019

      Hybrid inbound and outbound role. Responsible for top of the funnel organization to bring quality leads and booked calls to AE team. Exceeded quota month-over-month. Name top performing SDR.

    • United States
    • Transportation/Trucking/Railroad
    • 1 - 100 Employee
    • Logistics Specialist - Lead
      • 2016 - 2018

      Responsible for fulfillment 1000+ daily orders: -Processing Filld app orders into WorkWave order routing system -Maintaining and planning efficient routes for drivers to orders -Managing communication between drivers, management, development, and sales teams -Troubleshooting and solving technical errors, issues and emergencies as they arise -Proficient use of company and affiliate software: Admin, CSRT, WorkWave, Slack, Deputy, G-Suite Responsible for fulfillment 1000+ daily orders: -Processing Filld app orders into WorkWave order routing system -Maintaining and planning efficient routes for drivers to orders -Managing communication between drivers, management, development, and sales teams -Troubleshooting and solving technical errors, issues and emergencies as they arise -Proficient use of company and affiliate software: Admin, CSRT, WorkWave, Slack, Deputy, G-Suite

    • Property Manager, Brokers Assistant
      • 2016 - 2017

  • Ceiba College Prep
    • Watsonville, CA
    • Teacher
      • 2013 - 2015

    • United States
    • Recreational Facilities
    • 1 - 100 Employee
    • Principal: Outdoor Science School
      • 2011 - 2013

Education

  • California Baptist University
    Bachelor's degree, Kinesiology and Exercise Science
    2006 - 2010

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