Erica Horn
Senior BDR, Team Lead at Plotly- Claim this Profile
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Bio
Experience
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Plotly
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Canada
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Technology, Information and Internet
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1 - 100 Employee
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Senior BDR, Team Lead
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Mar 2022 - Present
- Leading Outbound process development and adoption - Driving best practices for sales support tools - Lead email and campaign content creator - inbound, outbound, events - Innovating to bring new strategies and tools for targeting and engagement - Leading Outbound process development and adoption - Driving best practices for sales support tools - Lead email and campaign content creator - inbound, outbound, events - Innovating to bring new strategies and tools for targeting and engagement
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Mapbox
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United States
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Software Development
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400 - 500 Employee
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Account Manager
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2020 - Mar 2022
Promoted to full-cycle Account Manager. Ran start-to-finish book of business: inbound, outbound, renewals, new deals and customer success.
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Business Development, Team Lead
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2019 - 2020
Promoted to assist in training and onboarding new SDR's. Responsible for leading weekly SDR meetings and consulting best practices for sales tools. Promoted a knowledge-sharing and teamwork atmosphere.
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Outbound SDR
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2018 - 2019
Hybrid inbound and outbound role. Responsible for top of the funnel organization to bring quality leads and booked calls to AE team. Exceeded quota month-over-month. Name top performing SDR.
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Filld
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United States
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Transportation/Trucking/Railroad
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1 - 100 Employee
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Logistics Specialist - Lead
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2016 - 2018
Responsible for fulfillment 1000+ daily orders: -Processing Filld app orders into WorkWave order routing system -Maintaining and planning efficient routes for drivers to orders -Managing communication between drivers, management, development, and sales teams -Troubleshooting and solving technical errors, issues and emergencies as they arise -Proficient use of company and affiliate software: Admin, CSRT, WorkWave, Slack, Deputy, G-Suite Responsible for fulfillment 1000+ daily orders: -Processing Filld app orders into WorkWave order routing system -Maintaining and planning efficient routes for drivers to orders -Managing communication between drivers, management, development, and sales teams -Troubleshooting and solving technical errors, issues and emergencies as they arise -Proficient use of company and affiliate software: Admin, CSRT, WorkWave, Slack, Deputy, G-Suite
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Lighthouse Realty and Propery Management
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Santa Cruz, Ca
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Property Manager, Brokers Assistant
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2016 - 2017
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Ceiba College Prep
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Watsonville, CA
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Teacher
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2013 - 2015
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Mount Hermon Camp and Conference Center
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United States
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Recreational Facilities
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1 - 100 Employee
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Principal: Outdoor Science School
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2011 - 2013
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Education
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California Baptist University
Bachelor's degree, Kinesiology and Exercise Science