Erica Harper

Office Coordinator at Project Open Hand
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Contact Information
us****@****om
(386) 825-5501
Location
Lithonia, Georgia, United States, GE

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Experience

    • United States
    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • Office Coordinator
      • Dec 2012 - Present

      Administers various human resources plans and procedures for all company personnel; assists in development and implementation of personnel policies and procedures; prepares and maintains employee handbook and policies and procedures manual. Participates in developing department goals, objectives, and systems. Administers compensation program; monitors performance evaluation program and revises as necessary. Performs benefits administration to include claims resolution, change reporting, approving invoices for payment, and communicating benefit information to employees. Develops and maintains affirmative action program; files EEO-1 report annually; maintains other records, reports, and logs to conform to EEO regulations. Conducts recruitment effort for all exempt and nonexempt personnel, students, and temporary employees; conducts new-employee orientations; monitors career pathing program, writes and places advertisements. Handles employee relations counseling, outplacement counseling, and exit interviewing Show less

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Administrative Assistant
      • Jan 2009 - Dec 2012

      Create and organize a new filing system, maintain files, scan documents, coordinate files in transit, and prevent misfiling. Deliver and ship interoffice mail, complete large printing projects such as image duplication, laminating, spiral and tape binding, and perform facility maintenance requests Create and organize a new filing system, maintain files, scan documents, coordinate files in transit, and prevent misfiling. Deliver and ship interoffice mail, complete large printing projects such as image duplication, laminating, spiral and tape binding, and perform facility maintenance requests

    • Administrative Assistant
      • Mar 2006 - May 2009

      •Relieve management of administrative detail, all projects •Coordinate work flow •Update and chase delegated tasks to ensure progress to deadlines •Take initiative in manager's absence •Keep projects on schedule •Maintain procedures manual to ensure consistent performance of routines Communication•Compose correspondence/reports for own or manager's signature •Arrange essential mail in priority action order for boss •Check deadlines on incoming requests and put preliminary work in play •Process replies on own initiative or from bosses' dictation or notes •Research, draft or abstract reports Phone•Handle all inquiries within my capacity •Arrange "callbacks" to protect boss's time •Provide back-up materials for callbacks •Route calls elsewhere as needed •Do phone surveys/inquiries as needed Appointments/Meetings•Maintain calendar; ascertain which events require boss's presence -Prepare agenda in advance -Arrange meeting facilities -Act as recording secretary; prepare action minutes •Assure discreet handling of all business Visitors•Screen to control interruptions •Provide back-up data as needed •Arrange amenities as needed •As arranged, "rescue" boss from laggards •Schedule visits away from boss's area to protect priority/private tasks Travel•Arrange travel through internal or outside agents •Arrange travel cash in advance •Prepare itinerary, trip file and supplies •Prepare expense report tools for boss •Complete expense reports after trip Data Management•Improve/tighten storage/retrieval systems •Update and manage index Routines•Update secretarial/clerical desk manual •Routinely re-order department supplies •Update mail/phone directories Projects•Handle administrative detail, all projects •Seek greater role in projects within administrative and other areas of competence •Seek training on projects outside my range Supervision•As required, recruit, hire, train and supervise part-time or full-time, paid, or unpaid/volunteer secretarial or clerical staff Show less

Education

  • University of Phoenix
    Early Childhood Education
    2009 - 2012
  • Lithonia High School
    Diploma
    2001 - 2004

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