Erica Hughes

Office Manager - Medical Sales at DP Medical Systems Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Chessington, England, United Kingdom, UK
Languages
  • English Full professional proficiency
  • Afrikaans Elementary proficiency

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Credentials

  • Introduction to Data Analysis Using Excel
    Rice Business - Jones Graduate School of Business
    Aug, 2019
    - Nov, 2024

Experience

    • United Kingdom
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Office Manager - Medical Sales
      • Mar 2015 - Present

      This is a very busy & varied role involving intensive coordination of multiple projects over ever changing priorities. > Logging all sales activity such as leads, opportunities, assets, products and uploading documents onto Salesforce. > Generation of medical equipment quotes for the NHS, primary care and private hospitals. > Purchasing some lines of stock and monitoring stock levels against ordering trends. > Generation of all company invoices, sales orders and some purchase orders. > HR duties - including new starter packs, online Health & Safety training, logging of sick days and holidays, updating employee training records. > Responsible for logging and coordinating attendance at external exhibitions for Area Managers with exhibition organisers. > Diary management of Area managers. > Flight and hotel bookings. > Administering and organising inhouse exhibitions from start to finish juggling all the requirements within given time scales including advert creation & booking in industries magazines, delegate booking forms, catering, application for CPD points status for delegates and all related communications. > Facilities management. Show less

  • Sauflon Pharmaceuticals
    • Twickenham, United Kingdom
    • Product Executive/Artwork Coordinator
      • May 2011 - Jan 2015

      > Responsible for Italy, Germany, Portugal, Spain: setting up privately branded packaging of contact lenses and lens care solution ranges. > Setting up Bills of materials for new privately branded products, as well as ‘Change to’ BOM’s due to design or component change of existing products. > Managing introduction of new designs for ranges of products, issuing instructions to Production team on the burn out of the ‘old’ design packaging components. > Instruction to Creative team on text to be applied to component artwork profiles, ensuring adherence to master text and conformity to MDD (Medical Device Directive) relating to CE mark. > Invoicing customers for artwork proof creation, amendments and colour plates > Generating sales/product reports > Reviewing, and approving final artworks prior to going to print. > Set up of a new sister office based in Portugal to cover Spain & Portugal Previous Duties: > Liaison with Business Development Managers on new product launches. > Setting up and running Marketing Mailer campaigns by sending trial contact lenses to targeted patients with personalised letters using mail merge. > Printing, binding, laminating PDF artwork marketing material for advertising campaigns. Show less

    • United States
    • Religious Institutions
    • 1 - 100 Employee
    • Temporary Administrative Assistant
      • Jan 2011 - Jan 2011

      General office administration duties, filing and updating records. Collating information on utilities for various properties owned by society. General office administration duties, filing and updating records. Collating information on utilities for various properties owned by society.

    • Temp Receptionist
      • Jul 2010 - Aug 2010

      - Answered switchboard - diverted calls - Sorted and distributed incoming mail and franked outgoing mail. - Meeting and greeting visitors - Managed board room time slot bookings on Outlook - Ensured board rooms stocked with refreshments and took stock of supplies - Answered switchboard - diverted calls - Sorted and distributed incoming mail and franked outgoing mail. - Meeting and greeting visitors - Managed board room time slot bookings on Outlook - Ensured board rooms stocked with refreshments and took stock of supplies

    • PA to Managing Director
      • Mar 1993 - Jul 2010

      • Typed quotations, correspondence and e-mails, electronic and manual filing. • Data Entry on Excel spreadsheets (cash flows). • Sourced lucrative markets for produce and negotiated supply contracts; increased sales by 10%. • Purchased stationery, farm inputs and equipment. • Built and managed MS Access database for staff medical records. • Managed staff of 120 farm labourers. • Managed two small farm grocery stores: stock procurement, stock check and sales tax returns. • Typed quotations, correspondence and e-mails, electronic and manual filing. • Data Entry on Excel spreadsheets (cash flows). • Sourced lucrative markets for produce and negotiated supply contracts; increased sales by 10%. • Purchased stationery, farm inputs and equipment. • Built and managed MS Access database for staff medical records. • Managed staff of 120 farm labourers. • Managed two small farm grocery stores: stock procurement, stock check and sales tax returns.

    • Business Development Manager (Laboratory Division)
      • Aug 1990 - Feb 1993

      • Managed client base, targeting universities, pharmacies, hospitals, pathology and industrial laboratories. • Prepared verbal and written quotations for imported and stock items. • Liaison with freight agents on shipments. • Advice to customers on product usage. • Read medical journals keeping up to date on medical trends. • Prepared monthly projected sales figures, monthly reports and weekly sales figures. • Represented the company on a stand at a Medic Africa Conference. • Attended courses and seminars on sales and marketing. • Achieved sales targets and increased sales by 5% yearly in economic slump. Show less

Education

  • Girls High School, Harare, Zimbabwe
    Cambridge GCE AS Level, Geography, Chemistry, Mathematics, Biology, English
  • Harare Polytechnic, Zimbabwe
    Higher National Diploma in Science Technology, Analytical Chemistry, Chemistry, Laboratory Techniques

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