Erica Gongora
Program Manager at Children's Book Council Of Australia- Claim this Profile
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Bio
Nick Smith
Erica is a driving force within our seminars. She is respectful but contributes fully and encourages discussion and debate among her peers. She can challenge the ideas of others in a way that is positive and helps them develop their ideas rather than stop them. Her passion for the subject and critical analysis is self evident - even when she has found something difficult she pauses, reassesses and perseveres. I was lucky enough to work with her on a group project and she helped decide the allocation of workload between myself and another colleague based on competing challenges to our time. Outside of the seminars Erica's friendliness, positive outlook and desire to experience new things means she effortlessly builds relationships.
Nick Smith
Erica is a driving force within our seminars. She is respectful but contributes fully and encourages discussion and debate among her peers. She can challenge the ideas of others in a way that is positive and helps them develop their ideas rather than stop them. Her passion for the subject and critical analysis is self evident - even when she has found something difficult she pauses, reassesses and perseveres. I was lucky enough to work with her on a group project and she helped decide the allocation of workload between myself and another colleague based on competing challenges to our time. Outside of the seminars Erica's friendliness, positive outlook and desire to experience new things means she effortlessly builds relationships.
Nick Smith
Erica is a driving force within our seminars. She is respectful but contributes fully and encourages discussion and debate among her peers. She can challenge the ideas of others in a way that is positive and helps them develop their ideas rather than stop them. Her passion for the subject and critical analysis is self evident - even when she has found something difficult she pauses, reassesses and perseveres. I was lucky enough to work with her on a group project and she helped decide the allocation of workload between myself and another colleague based on competing challenges to our time. Outside of the seminars Erica's friendliness, positive outlook and desire to experience new things means she effortlessly builds relationships.
Nick Smith
Erica is a driving force within our seminars. She is respectful but contributes fully and encourages discussion and debate among her peers. She can challenge the ideas of others in a way that is positive and helps them develop their ideas rather than stop them. Her passion for the subject and critical analysis is self evident - even when she has found something difficult she pauses, reassesses and perseveres. I was lucky enough to work with her on a group project and she helped decide the allocation of workload between myself and another colleague based on competing challenges to our time. Outside of the seminars Erica's friendliness, positive outlook and desire to experience new things means she effortlessly builds relationships.
Credentials
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Event Management for Beginners
Event Operations AustraliaJan, 2019- Oct, 2024 -
Administrative Assistant/Secretary
Escola Pia GranollersMay, 2018- Oct, 2024 -
Cambridge Advanced Certificate
Cambridge English Language AssessmentMay, 2016- Oct, 2024 -
Paediatric Infant and Child First Aid course – Level 3 (12hours)
ProTrainings Europe LtdMar, 2017- Oct, 2024
Experience
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Children's Book Council Of Australia
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Australia
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Book and Periodical Publishing
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1 - 100 Employee
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Program Manager
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Nov 2022 - May 2023
● Oversee the implementation of Award Force, a SaaS platform tailored for award management, and ensure its smooth operation. ● Review and update the current Awards Policy, offering expert advice and writing necessary changes. ● Revise and refine the current Judging Criteria, ensuring they align with the updated policy and reflect best practices. ● Develop user guides to support staff and stakeholders in effectively using the new software.
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Awards & Team Administrator
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Jun 2022 - Nov 2022
● Manage the process of receiving and reviewing over 550 awards entries annually, ensuring that each title meets the eligibility criteria and maintaining accurate database records. ● Act as a primary point of contact for authors, agents, publishers, and judges, providing prompt and effective assistance as needed. ● Compile reports on surveys and webinars and circulate them to relevant stakeholders. ● Support the National Office Team and National Board by managing emails, phone calls… Show more ● Manage the process of receiving and reviewing over 550 awards entries annually, ensuring that each title meets the eligibility criteria and maintaining accurate database records. ● Act as a primary point of contact for authors, agents, publishers, and judges, providing prompt and effective assistance as needed. ● Compile reports on surveys and webinars and circulate them to relevant stakeholders. ● Support the National Office Team and National Board by managing emails, phone calls, and other miscellaneous tasks, utilising the Microsoft 365 suite as needed. ● Create and schedule engaging social media content for Meta Business, including campaigns such as the 2022 Bravo! Campaign, the 2022 Book Week Campaign, and the 2023 Book Week Theme Release Campaign. ● Provided support during the CBCA 14th National Conference 2022 held in Canberra, including managing the event shop.
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Volunteer
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May 2019 - Dec 2022
● Design, edit, and format the Judges' Report to a high standard, ensuring it is visually appealing and easy to read. ● Organise and shelve the books' entries systematically to facilitate the awards administrator's tasks, ensuring that books are easily accessible when required. ● Prepare mail-outs to judges and charities. ● Write high-quality book reviews for Reading Time, a prominent children's book review platform. ● Design, edit, and format the Judges' Report to a high standard, ensuring it is visually appealing and easy to read. ● Organise and shelve the books' entries systematically to facilitate the awards administrator's tasks, ensuring that books are easily accessible when required. ● Prepare mail-outs to judges and charities. ● Write high-quality book reviews for Reading Time, a prominent children's book review platform.
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Doree Embroidery and Screen Printing Services
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Australia
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Retail Apparel and Fashion
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1 - 100 Employee
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Acting Office Manager
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Jun 2021 - Jun 2022
● Organise and manage administrative duties across the office team. ● Provide support to the Production Managers by coordinating with the design department, scheduling orders, and communicating with clients to meet deadlines. ● Use exceptional attention to detail to input and oversee multiple purchase orders from various stakeholders. Preparation of quotes and invoicing. ● Provide excellent customer service and effective communication via phone and email. ● Organise and manage administrative duties across the office team. ● Provide support to the Production Managers by coordinating with the design department, scheduling orders, and communicating with clients to meet deadlines. ● Use exceptional attention to detail to input and oversee multiple purchase orders from various stakeholders. Preparation of quotes and invoicing. ● Provide excellent customer service and effective communication via phone and email.
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Medimobile Pty Ltd
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Australia
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Medical Practices
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1 - 100 Employee
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Program Coordinator
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Jan 2020 - May 2021
● Coordinate and manage multiple inbound and outbound sales with over 500 stakeholders, including government organisations and schools. ● Ensure outstanding customer service to existing and new customers. ● Maintain clients' data integrity in Medimobile's CRM. ● Setting over 200 nurses' schedules to attend on-site Flu Vaccination Programs in locations across Australia to vaccinate over 40,000 participants. ● Ensure to complete the daily assigned tasks while using exceptional time… Show more ● Coordinate and manage multiple inbound and outbound sales with over 500 stakeholders, including government organisations and schools. ● Ensure outstanding customer service to existing and new customers. ● Maintain clients' data integrity in Medimobile's CRM. ● Setting over 200 nurses' schedules to attend on-site Flu Vaccination Programs in locations across Australia to vaccinate over 40,000 participants. ● Ensure to complete the daily assigned tasks while using exceptional time management skills to maximise efficiency while adapting and reacting quickly to new priorities and challenges. ● Provide excellent attention to detail while working in a fast-paced environment. Show less ● Coordinate and manage multiple inbound and outbound sales with over 500 stakeholders, including government organisations and schools. ● Ensure outstanding customer service to existing and new customers. ● Maintain clients' data integrity in Medimobile's CRM. ● Setting over 200 nurses' schedules to attend on-site Flu Vaccination Programs in locations across Australia to vaccinate over 40,000 participants. ● Ensure to complete the daily assigned tasks while using exceptional time… Show more ● Coordinate and manage multiple inbound and outbound sales with over 500 stakeholders, including government organisations and schools. ● Ensure outstanding customer service to existing and new customers. ● Maintain clients' data integrity in Medimobile's CRM. ● Setting over 200 nurses' schedules to attend on-site Flu Vaccination Programs in locations across Australia to vaccinate over 40,000 participants. ● Ensure to complete the daily assigned tasks while using exceptional time management skills to maximise efficiency while adapting and reacting quickly to new priorities and challenges. ● Provide excellent attention to detail while working in a fast-paced environment. Show less
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Story Dogs
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Australia
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Non-profit Organizations
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1 - 100 Employee
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Volunteer
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Aug 2020 - Nov 2020
Not for profit organisation that aims to improve children’s reading skills through a literacy program that involves dogs to encourage reading. ● Designed and planned the structure and content for corporate fundraising events. ● Created and wrote the materials for the event (Letters, emails, leaflets, posters, etc) ● Created content for the website - https://www.storydogs.org.au/woof-for-story-dogs Not for profit organisation that aims to improve children’s reading skills through a literacy program that involves dogs to encourage reading. ● Designed and planned the structure and content for corporate fundraising events. ● Created and wrote the materials for the event (Letters, emails, leaflets, posters, etc) ● Created content for the website - https://www.storydogs.org.au/woof-for-story-dogs
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Coty
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Netherlands
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Personal Care Product Manufacturing
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700 & Above Employee
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Registration Associate Junior
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Jun 2018 - Feb 2019
Coty is a multinational beauty company making cosmetics and fragrances. Its portfolio includes brands such as Rimmel or Max Factor. The team was formed by 25 international people under the direction of 2 supervisors. ● Prepared technical material substance data files for over 400 cosmetic products of Coty’s Consumer Beauty division, to meet compliance standards. ● Managed spreadsheets, databases and in-company software systems. ● Responsible for the revision of the data entered… Show more Coty is a multinational beauty company making cosmetics and fragrances. Its portfolio includes brands such as Rimmel or Max Factor. The team was formed by 25 international people under the direction of 2 supervisors. ● Prepared technical material substance data files for over 400 cosmetic products of Coty’s Consumer Beauty division, to meet compliance standards. ● Managed spreadsheets, databases and in-company software systems. ● Responsible for the revision of the data entered in Microsoft Office Excel. Reviewed over 10,000 entries and 5,000 files. ● While being in a fast-paced environment, delivered timely and accurate registration files prepared in strict compliance with global regulations while prioritising by being detail-oriented to meet tight deadlines and to ensure accuracy and worldwide standards. ● Used strong written communication skills to frequently communicate with international project managers, chemists, Third Party Manufacturers, R&D and marketing teams. ● Planned, organised and led a small team of 6 people to assure the accuracy of work and achieve the desired work outcomes. ● Prepared weekly personal and project progress reports.
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HR assisstant
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May 2018 - May 2018
Coty is a multinational beauty company making cosmetics and fragrances. Its portfolio includes brands such as Bourjois, Gucci or Hugo Boss. The Granollers factory employs almost 900 people. ● Provided general administrative support to the Human Resources team. Tasks included drafting HR documentation, filing, scanning and other office tasks. ● Registered up to 20 new employee contracts a week. ● Updated and translated the Employee's Handbook in both Spanish and English.
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Book Aid International
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United Kingdom
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Non-profit Organizations
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1 - 100 Employee
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Warehouse Volunteer
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Jul 2017 - Sep 2017
● Autonomously packed books for shipments while completing the procedures of an online system. ● Carefully picked books from the warehouse following a pre-selection list and the warehouse classification system. ● Utilised a scanning device to shelve new stocks according to their genre and the storing scheme. ● Autonomously packed books for shipments while completing the procedures of an online system. ● Carefully picked books from the warehouse following a pre-selection list and the warehouse classification system. ● Utilised a scanning device to shelve new stocks according to their genre and the storing scheme.
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Nature's Nursery
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United Kingdom
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Individual and Family Services
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Nursery Nurse
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Sep 2016 - May 2017
Day childcare nursery that offers outstanding care and a positive learning environment for children aged 3 months to 5 years old. The nursery had a capacity at the time of 70 children. ● Providing a safe learning environment and superior care for children. ● Maintained flexibility to prioritise tasks and incorporate management queries within the daily objectives and planned activities. ● Performed as a Team Leader several times, which required agility, taking initiative and… Show more Day childcare nursery that offers outstanding care and a positive learning environment for children aged 3 months to 5 years old. The nursery had a capacity at the time of 70 children. ● Providing a safe learning environment and superior care for children. ● Maintained flexibility to prioritise tasks and incorporate management queries within the daily objectives and planned activities. ● Performed as a Team Leader several times, which required agility, taking initiative and directing others. ● When communicating with parents, empathised with their concerns and dealt with them in an honest and professional manner. ● Ensured Health and Safety policies and procedures were implemented. Show less Day childcare nursery that offers outstanding care and a positive learning environment for children aged 3 months to 5 years old. The nursery had a capacity at the time of 70 children. ● Providing a safe learning environment and superior care for children. ● Maintained flexibility to prioritise tasks and incorporate management queries within the daily objectives and planned activities. ● Performed as a Team Leader several times, which required agility, taking initiative and… Show more Day childcare nursery that offers outstanding care and a positive learning environment for children aged 3 months to 5 years old. The nursery had a capacity at the time of 70 children. ● Providing a safe learning environment and superior care for children. ● Maintained flexibility to prioritise tasks and incorporate management queries within the daily objectives and planned activities. ● Performed as a Team Leader several times, which required agility, taking initiative and directing others. ● When communicating with parents, empathised with their concerns and dealt with them in an honest and professional manner. ● Ensured Health and Safety policies and procedures were implemented. Show less
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Mokolodi Nature Reserve
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Botswana
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Hospitality
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1 - 100 Employee
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Volunteer
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Sep 2015 - Dec 2015
Contributed on the Conservation team routines of the park: fed various animals, monitored White Rhino, did fence patrols and game counting. Also, participated in a Flora Survey, collecting data and introducing it to a database and designed and conducted conservation lesson plans for local school children. Contributed on the Conservation team routines of the park: fed various animals, monitored White Rhino, did fence patrols and game counting. Also, participated in a Flora Survey, collecting data and introducing it to a database and designed and conducted conservation lesson plans for local school children.
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Education
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2016 - 2017
University of Reading
Master's degree, Children's and Adolescent Literature -
2011 - 2015
Universitat de Barcelona
Bachelor of Education (B.Ed.), Elementary Education and Teaching
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