Experience

Finest City Improv

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Corporate Trainer

  • Jan 2012 - Present

  • Creating non-judgmental and safe creative spaces. • Listening Skills: Teaching the concept of listening to understand, not to respond. • Corporate Facilitation: Taught communication skills, active listening, teamwork, collaboration, having fun, and building confidence in leaders. • Experienced with working with very large groups of up to 200 people, as well as smaller intimate group sizes. • Worked with organizations like the University of San Diego, Archer Education, JJ Virgin, San Diego School District, Cajon Valley Union School District, Over the Edge Brain Cancer Research, and Green Flash Brewing to improve their communication, listening, meeting, collaboration, and teamwork skills. Show less



Trader Joe's

• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Assistant Manager

  • Apr 2002 - Nov 2021

  • Emotionally intelligent and empathetic. Created programs to help with employee engagement and retention: in- store food and wine tastings, store outings, and activities for the crew. • Created culture and built morale: Opened two new locations in San Diego. • Human Resource Skills & Experience: Recruiting, hiring, on-boarding, training and developing, write-ups, individual performance reviews, and terminations. Experienced with worker’s comp and leaves of absence. Proficient in Presagia and official WC processes and documentation. • Payroll: Highly proficient at daily timekeeping (attention to meal and rest periods, raw punches, absentees, and tardy), bi-weekly processing of store payroll to corporate. Extensive knowledge of payroll systems like Dayforce and Kronos. • Business Administration: receiving invoices and deliveries, adapting the schedule to absences, and general store documentation. Daily Log: Written each day dictating the needs of each crewmember and the needs of the store. Balancing lunch breaks, employee and store needs, adapting to absentees, sick calls, and budget needs, all while adhering to CA meal and rest period regulations • COVID-19: Created new practices and adapted existing ones for working during a pandemic. Dealt with putting 20% of the crew on medical LOA’s and helping the rest of the crew with personal and professional matters during a highly stressful time. Helped keep employee retention at 60% during this time as well. Show less