Experience

DoverStaffing, Inc

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Administrative Assistant

  • Sep 2017 - Present



Housing Authority of Fulton County

• Greater Atlanta Area

• Portability Finance Specialist

  • Nov 2014 - May 2017

  Perform the posting of monthly payments to tenant’s accounts. ▪ Review tenant’s accounts to determine if the correct payments are being received in relationto rent calculations. ▪ Review HUD-forms 50058 and 52665 for accuracy e.e. name, social security number, current rent calculations, administration fees, recertifications for timeless. ▪ Perform various analyses of tenant’s accounts for correct balances and payments, contacting PHA’s when payments are not received, working with HCV occupancy specialists to resolve any tenant’s issues, mail monthly billngs to PHA. ▪ Developed a thorough knowledge of the general operation and procedure of the Public Housing Agency’s laws, rules/regulations, policies and procedures. ▪ Ability to establish and promote effective working relationshi[ps with other Public Housing Agency’s employees and the general public. ▪ Prepares analysis of tenant’s accounts, as required. ▪ Performs other duties as requested.



Housing Authority of Dekalb County

• Decatur, Georgia

• Inspection Administrator

  • May 2012 - Sep 2014

  Prepare HAP contract and ensure execution and processing in a timely manner. ▪ Calculate HUD-required rental contribution for eligible tenant families. ▪ Review landlord/owner leases for compliance with program requirements. ▪ Responsible for supporting the daily operation and administration of inspections. ▪ Oversight of daily operations including issuing proposed terminations and applying abatement's. ▪ Conduct a professional company image through in person, phone and email interactions by exhibiting prompt and courteous service all awhile providing accurate information through a first touch resolution approach. ▪ Responsible for communicating company vision, mission, policies and procedures to clients.



Tenet Healthcare

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Insurance Verifier/ Scheduler/Patient Access Representative

  • Apr 2007 - Nov 2011

  Verification of insurance benefits and securing per-certifications/authorizations on all patients. ▪ Scheduled patients for Imaging ordered by physicians. ▪ Created pre-registered accounts and registered patients in a pleasant, professional, and timely manner, being sensitive to guest services. ▪ Identified appropriate payer source for routing of revenue generated during the patients stay. ▪ Obtained pre-certification and/or authorization to meet individual payer payment authorization protocols. ▪ Handled all routine patient inquiries related to the registration process. ▪ Conducted patient/guarantor interviews, explained hospital policies, financial responsibilities, and patient bill of rights.



Atlanta Housing

• United States
• Government Administration
• 100 - 200 Employee

• Senior Administrative Assistant

  • Apr 2001 - Dec 2005

  Assisted/supported the Director of Administration, Director of Operations, and Senior Vice President for the Housing Choice Programs (formally Section 8) ▪ Demonstrated professional discretion while dealing with sensitive situations and concerned customers. ▪ Responsible for submission and reviewing of criminal backgrounds for over 12,000 participants/applicants. ▪ Composed, facilitated and maintained spreadsheets and database to provide accurate records for criminal backgrounds conducted on over 12,000 participants and applicants. ▪ Assisted with the initial set up of new vendors for payments and brief them on property leasing ▪ Updated, researched and entered all new and existing vendors and verify the authenticity of legal documents to prevent fraudulent vender's. ▪ Assisted with the managing of the Landlord and Participant Customer Service Centers. ▪ Maintained calendar, set-up travel arrangements and oversee general office needs (filing, answering phones, etc.)