Erica Brown
Emergency Dispatcher at City Of Strongsville- Claim this Profile
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Bio
Experience
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City Of Strongsville
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United States
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Government Administration
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1 - 100 Employee
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Emergency Dispatcher
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Aug 2018 - Present
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City of North Ridgeville, Ohio
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United States
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Government Administration
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1 - 100 Employee
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Police Dispatcher
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Mar 2017 - Aug 2018
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Ulta Beauty
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United States
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Retail
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700 & Above Employee
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Prestige Advisor
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Jan 2016 - Jul 2017
Provided exceptional Customer Service. Answered Phones/Provide Customer Service – forward, product lookup, appointments. Focused on achieving sales quotas for every day operations and special events. Provided makeup applications and suggested beauty products to customers. Processed and stocked shelves of weekly shipments. Performed daily/nightly housekeeping requirements. Skilled in cash handling/register operations. Responsible for opening/closing operations of store. Provided exceptional Customer Service. Answered Phones/Provide Customer Service – forward, product lookup, appointments. Focused on achieving sales quotas for every day operations and special events. Provided makeup applications and suggested beauty products to customers. Processed and stocked shelves of weekly shipments. Performed daily/nightly housekeeping requirements. Skilled in cash handling/register operations. Responsible for opening/closing operations of store.
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Coleys CNC Machining
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Vermilion, Ohio
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Human Resources Administrative Assistant
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Sep 2014 - Jun 2015
Assist company executives – President, Vice President, Operations Manager, and Human Resources Manager. Answer Phones/Provide Customer Service – screen, forward, page, took messages. Handles all mail sorting and distribution. Prepares proposals, set up new job files. Kept inventory and ordered office supplies. Selected and ordered company apparel and miscellaneous promotional items for events. Event Coordinator for holiday parties, birthdays, etc. Handles all travel accommodations and schedules meetings/conference calls for executives. Performs data entry for customer orders Manages all record keeping and filing of customer information. Successfully accomplished smooth transition to new HR training. Assist Human Resources Manager for a staff of 50+ employees. Developed and retained relationships with local colleges/vocational schools in recruitment efforts. Maintains personnel files and records, assuring completeness and confidentiality of files. Conducts new hire employee orientations including processing of all required paperwork. Schedules training courses for staff. Provides assistance and follow-up on company policies and procedures. Assists all HR issues with integrity, sensitivity, and fair-mindedness. Show less
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Clark-Reliance®
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United States
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Automation Machinery Manufacturing
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1 - 100 Employee
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Human Resources Assistant (Summer Intern)
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May 2012 - Aug 2012
General office duties – filing, copying, organizing/sorting. Maintained personnel files and records, assuring completeness and confidentiality of files. Answering phone calls/providing customer service. General office duties – filing, copying, organizing/sorting. Maintained personnel files and records, assuring completeness and confidentiality of files. Answering phone calls/providing customer service.
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PolyOne
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United States
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Chemical Manufacturing
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700 & Above Employee
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Marketing Research Assistant
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May 2011 - Nov 2011
Conducted Excel spreadsheets and PowerPoint presentations of product research. Made potential customer calls. Conducted Excel spreadsheets and PowerPoint presentations of product research. Made potential customer calls.
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Education
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Lorain County Community College
Associate of Business, Business Administration and Management, General -
Lorain County Community College
Associate of Arts (A.A.), Psychology -
Lorain County Joint Vocational School District
Certificate of Business, Marketing/Marketing Management, General