Erica Brown

Customer Retention Specialist at LIME
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Contact Information
us****@****om
(386) 825-5501
Location
Maryland, United States, US

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Bio

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Experience

  • LIME
    • Telecommunications
    • 700 & Above Employee
    • Customer Retention Specialist
      • Jan 2007 - Present

      I have in-depth knowledge of products and services in order to retain all possible churns via exit interviews.

    • Customer Retention Specialist
      • 2007 - Present

    • Customer Retention Specialist
      • 2007 - 2015

    • Customer Retention Specialist
      • 2007 - 2015

    • Customer Retention Specialist
      • 2007 - 2015

  • Entrepreneur
    • Sales & Marketing
      • Aug 2005 - Dec 2006

      Import & Sold Ravelco Anti-Theft Device for vehicles that was new to the Jamaica Market. Import & Sold Ravelco Anti-Theft Device for vehicles that was new to the Jamaica Market.

  • Westin Casuarina Hotel, Grand Cayman
    • Customer Service
      • Jan 2004 - Aug 2005

      Answer and dispatched all incoming calls. Assist Guests with General Information of the Cayman Island. Took Meal Orders. Wrote nightly. Answer and dispatched all incoming calls. Assist Guests with General Information of the Cayman Island. Took Meal Orders. Wrote nightly.

Education

  • Northern Caribbean University
    Bachelor of Science (B.Sc.), Human Resources Management and Services
    2007 - 2011
  • Jonathon Grant High, St Catherine, Jamaica
    Certificate, CXCs
    1995 - 1997

Community

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