Experience

Miller-Motte College

• United States
• Higher Education
• 1 - 100 Employee

• Director of Admissions

  • Jul 2018 - Present

  • Conceptualize and develop strategic processes that support annual enrollment management initiatives to achieve recruitment and enrollment cycle goals • Screen candidate application materials to ensure qualifications are met • Organize High School recruitment collaborative feeder program with Penn Foster to enrollment pipeline to meet enrollment goals • Monitor and provide metrics on enrollment management performance with 5 representatives using weekly coaching, trainings and phone evaluations • Liaise with Admissions, Financial Aid, Registrar, Enrollment Marketing and Creative Services offices to create cohesive brand and transactional communications Achievements: Received Triple Crown Winner Award for six consecutive terms. (2019 Start Budget, Run Rate and Show Rate achieved over 55%) Show less



Miller-Motte Technical College

• Education Administration Programs
• 1 - 100 Employee

• Assistant Director Of Admissions

  • Jan 2017 - Sep 2018

  • Accurately explain educational programs, expected outcomes, student services, and financial consideration to prospective graduate enrollees, parents, and educators• Schedule and conduct interviews/follow up meetings (in person and via phone), pursuing the most qualified candidates for enrollment• Participate in recruitment activities including: open houses, regional presentations, training sessions, orientation programs, career days, to improve community relations• Implement referral program to increase lead generation for a more viable pool of applicants Show less

• Senior Financial Services Officer

  • Sep 2017 - Jul 2018

  • Advise prospective and current students regarding financial aid options including the availability of Title IV Programs, VA Certifying Rep for Chapters 33, 35, 31.• Collaborate with Admissions department to directly contact enrolled students to ensure financial aid process completion and packaged• Build estimates, awards, reconcile ledgers, post awards accurate per current Department of Education federal and state guidelines and compliance standards• Answer student and parent questions regarding completion of the Free Application for Federal Student Aid and Direct Loan Entrance/Exit Counseling • Implement video conferencing (i.e. Google Hangouts/meet) to assist with customer service and guidance through financial aid process for both active and incoming studentsAchievements: Implemented outreach to drive submissions of completed FAFSA to assist in retention efforts and maintained over 88% completion rate. Show less

• Admission Representative

  • Dec 2015 - Jan 2017

  • Conduct pre-admissions interviews with prospective students to determine eligibility via outbound calls (80-100 daily)• Organize and schedule campus tours, facilitate campus events, registration and new student orientations with interdepartmental collaboration quarterly• Advise potential students of outcomes and industry trend for permanent career changes and screen admission documents to meet admissions criteria eligibility• Conduct new students 14-day follow-up initiatives to ensure their positive transition to being an active student Show less



University of Phoenix

• United States
• Higher Education
• 700 & Above Employee

• Marketing Support Coordinator

  • Feb 2012 - Dec 2015

  • Manage digital presence on website and social media outlets to increase interest and respond within 3-24 hours to requests for information to over 300,000 followers• Prepare marketing reports to include tracked sales data and competitor activity • Organize marketing initiatives, event planning logistics, executed marketing and advertising campaigns, edited documents for spelling, grammar and layout mistakes• Present weekly reports, post-event analysis, and strategy proposals to managementAchievements: Developed new business proposals, marketing agendas. Implement new marketing sourced sponsorship opportunities. Show less

• Financial Advisor

  • Mar 2006 - Feb 2012

  • Generate new clients using a personal, face-to-face approach that built trust and emphasized personal service to the individual investor • Restructure financial portfolios and meet financial goals while achieving daily and monthly collection goals• Provide resourceful financial consultation and debt resolutions to clients and preserve debt recovery process completion• Market and promote company financial services and products per policy and procedures• Manage delinquent client bankcard accounts and process collections to build account to reduced or zero balance Show less