Erica Monteleone, SHRM-CP
Learning Coach at Mahwah High School- Claim this Profile
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Bio
Credentials
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SHRM - Certified Professional (SHRM-CP)
SHRM Executive Network
Experience
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Mahwah High School
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United States
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Primary and Secondary Education
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1 - 100 Employee
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Learning Coach
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Jun 2019 - Present
● Launched district wide program to support proper technology integration and mindful instructional delivery ● Facilitate monthly training sessions to strengthen culture and develop meaningful learning techniques ● Formed a peer mentor program to optimize talent and to identify and address skill gaps ● Monitor and ensure ongoing program success through collect data, analysis, and strategic recommendations● Present optimization proposals to current programing with suggested design improvements and material Show less
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Virtual & Classroom Instructor
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Jun 2019 - Present
● Design and deliver innovative, high-quality learning experiences for colleagues and other stakeholders● Lead educational instruction, content development and training initiatives both virtually and in person ● Develop and implement strategic plans and programs aligned with learning objectives ● Collaborate cross-functionally across internal teams to provide support and deliver content● Act as liaison between stakeholders to troubleshoot, ensure a positive experience, and resolve concerns ● Facilitate group learning sessions and trainings providing knowledge, resources, and support ● Create dynamic learning environment fostering teamwork, engagement, and impactful outcomes● Exceed learning performance objectives increasing academic benchmark performance by 70% Show less
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Curriculum Developer
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Jun 2019 - Present
● Develop college-level business and personal law and financial literacy content curriculum ● Collaborate with SMEs scoping topics aligned with learning objectives ● Create and implement learning repository providing digital and offline content access ● Utilize digital tools such as Articulate Storyline to create aesthetically engaging E-learning content
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Nordstrom
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United States
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Retail
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700 & Above Employee
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Retail Management Intern/Sales Associate
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Sep 2017 - Sep 2019
● Managed retail sales team operations, inventory, training and sales initiatives ● Instructed team members on customer-centric sales and service techniques ● Facilitated group and individual training sessions providing knowledge and resources ● Applied consultative approach addressing customers’ lifestyle purchase needs ● Forged strong relationships resulting in new and incremental revenue and loyalty ● Exceeded team and individual sales objectives averaging 40K+ monthly revenu ● Managed retail sales team operations, inventory, training and sales initiatives ● Instructed team members on customer-centric sales and service techniques ● Facilitated group and individual training sessions providing knowledge and resources ● Applied consultative approach addressing customers’ lifestyle purchase needs ● Forged strong relationships resulting in new and incremental revenue and loyalty ● Exceeded team and individual sales objectives averaging 40K+ monthly revenu
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Century 21 Stores
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United States
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Retail
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700 & Above Employee
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Buying Intern
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Jun 2017 - Sep 2017
● Assisted with retail merchandise selection and distribution buying initiatives ● Collaborated with buying team negotiating product availability, pricing and distribution strategies ● Utilized vendor management system analyzing and reconciling P.O. discrepancies ● Forged strong relationships with cross-functional team members and vendor ● Assisted with retail merchandise selection and distribution buying initiatives ● Collaborated with buying team negotiating product availability, pricing and distribution strategies ● Utilized vendor management system analyzing and reconciling P.O. discrepancies ● Forged strong relationships with cross-functional team members and vendor
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Savills
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United Kingdom
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Real Estate
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700 & Above Employee
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Administrative Assistant
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Jun 2010 - Aug 2016
● Served as primary point of contact and liaison between management, personnel, clients, and vendors ● Managed executive calendars, coordinated meetings and appointments, and facilitated conference calls ● Maintained databases for multiple clients such as Google, and Pitney Bowes, in Harbor Flex and Pro-lease ● Delivered exceptional customer service to high profile clients through written and verbal communication ● Constructed and submitted expense reports, invoices, and purchase orders for the team office personnel Show less
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Education
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New Jersey City University
Master of Arts - MA, Secondary Education and Teaching -
Rowan University
Bachelor of Science - BS, Marketing