Experience

Morehead State University

• United States
• Higher Education
• 700 & Above Employee

• Collections Manager

  • Dec 2013 - Present

  • Determine referral eligibility for student accounts to various collection agencies. • Transfer eligible debts to multiple collections agencies. • Assess monthly progress of accounts in collections. • Reconcile discrepancies in account balances. • Routinely monitor bankruptcy cases and remain compliant with bankruptcy codes in collection of student accounts. • Evaluate student accounts for billing adjustments. • Arrange and monitor special payment agreements. • Assist with student retention. • Evaluate student eligibility for registration and transcripts when unpaid debt is present. • Maintain active payment and/or contact for past due accounts. Show less



Strayer University

• United States
• Higher Education
• 700 & Above Employee

• Student Accounts Representative

  • Aug 2010 - Nov 2013

  • Meet with newly enrolled students to determine financial aid eligibility and develop financing plan. • Determine eligibility for federal financial aid and packages students for financial aid according to guidelines in accordance with Federal and State regulations and enforced by Corporate. • Check National Student Loan Data System to determine students who previously attended college and determine financial eligibility. • Respond to student questions and anticipate financial concerns in a manner that is customer focused. • Counsel students, as necessary, regarding financial obligations. • Service as liaison between Admissions Advisors and student by communicating appropriate information. • Schedule student appointments and assist students with funding. • Monitor and report student account balances. • Assist with student retention. Show less



Robert Half

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Temporary Office Assistant

  • May 2010 - Jul 2010

  • Early Childhood Investment Corporation (ECIC): analyze, type and format county growth plans. • Robert Half International: Administrative Assistant, greeted and prepared interviews for new clients, answered and directed phone lines, processed paperwork in database. • Sircon: organize and mail company invoices for accounting department. • Thrun Law Firm: type and format educational briefs for various attorneys. • Early Childhood Investment Corporation (ECIC): analyze, type and format county growth plans. • Robert Half International: Administrative Assistant, greeted and prepared interviews for new clients, answered and directed phone lines, processed paperwork in database. • Sircon: organize and mail company invoices for accounting department. • Thrun Law Firm: type and format educational briefs for various attorneys.



Woodford County Public Schools

• United States
• Primary and Secondary Education
• 100 - 200 Employee

• Temporary 7th Grade Math Teacher

  • Jan 2010 - May 2010

  • Design and implement lessons. • Restructure classroom guidelines to reflect school policies and mission statement. • Assess student progress daily. • Utilize audiovisual teaching aids. • Design and implement lessons. • Restructure classroom guidelines to reflect school policies and mission statement. • Assess student progress daily. • Utilize audiovisual teaching aids.