AMS lead & Account manager

• Oct 2021 - Present

• Create AMS procedures and establish service standards.• Establish and lead PMO team, mentor service managers.• Implement customer service and ITSM platform to enhance customer experience.• Build and manage a central resource pool, and oversee team building efforts.• Manage resource suppliers and develop an internal resource team.• Engage in business development efforts to acquire new AMS customers.• Seek project opportunities within existing clients.• Develop and manage project budgets and margins.• Oversee project management for major projects. Show less

SAP Consultant

• Dec 2020 - Oct 2021

Being worked in Inossem major responsible for SAP system SD module delivery & deployment. The major role is consultant and managing consultant with key activities such as investigate and analyze business process, fingure to-be process , configure and design functions, organize 3-levels test & training, system security and role implementation.

SAP Consultant

• Nov 2018 - Apr 2020

BMW SAP innovation project (China) SAP Lab S4 HANA OP & cloud design BMW SAP innovation project (China) SAP Lab S4 HANA OP & cloud design

SAP Consultant

• Mar 2018 - Nov 2018

Contitech Fluid SAP SHANGHAI Roll-out project Role: SD & PM consultant Continentals Japan & Manila hyper care project (Asia) Role: SD & LE consultant Contitech Fluid SAP SHANGHAI Roll-out project Role: SD & PM consultant Continentals Japan & Manila hyper care project (Asia) Role: SD & LE consultant

SAP Consultant

• Mar 2014 - Mar 2018

Mainly involved on two projects: 1) Hanwell holdings SAP implementation project Role : SD consultant 2) Scoma trading SAP implementation project Role : SD consultant Mainly involved on two projects: 1) Hanwell holdings SAP implementation project Role : SD consultant 2) Scoma trading SAP implementation project Role : SD consultant

ERP Analyst

• Mar 2012 - Mar 2014