Experience

White Investment

• Egypt
• Real Estate
• 1 - 100 Employee

• Member Board of Directors

  • Jun 2013 - Present

  An extended family commercial real estate development company. Primary holdings are shopping centers in East Millcreek (Canyon Rim Center) and Sandy Utah (Alta View Shopping center) originating in the 1960’s by a grandfather. Responsibilities include oversight of new tenant lease agreements, lease renewals, pad expansions, dividend decisions, financial performance, marketing analysis, LOI’s, common area maintenance (CAM), and general operational service contracts. An extended family commercial real estate development company. Primary holdings are shopping centers in East Millcreek (Canyon Rim Center) and Sandy Utah (Alta View Shopping center) originating in the 1960’s by a grandfather. Responsibilities include oversight of new tenant lease agreements, lease renewals, pad expansions, dividend decisions, financial performance, marketing analysis, LOI’s, common area maintenance (CAM), and general operational service contracts.



Rug Doctor

• Manufacturing
• 100 - 200 Employee

• National Account Manager

  • Jan 2021 - Sep 2023

  National Account Manager to over ~20 grocery and hardware retail stores working directly with buyers, managing over ~3,500 locations with combined sales of $15M. Key responsibility is to build a strong relationship with the buyer, negotiating and managing the contract from beginning to end, and be responsive to all needs. Present in person and remote sales reviews. Manage contractual compliance, performance, and renewals. Prepare for and submit RFP’s. Strategize positions for strength and weakness, evaluating the competitive landscape. Present incremental sales opportunities. Offer insights into business, consumer, and economic trends to remain competitive. Broker terms, and address service deficiencies. Address contract challenges and look for remedies. Coordinate obligations and expectations for field execution. Analyze seasonal trends to mitigate impact on the relationship. Forecast product offerings, and demand for product and equipment supply. Negotiate pricing changes and submit new item forms. Promote ecommerce initiatives and their benefits. Report performance directly to directors for review and direction. Program manager across all department teams with a final legal review. Key accounts include - Albertsons, Menards, Ace Hardware, True Value, Raley's, Bashas', Save Mart, Stater Brothers, Hy-Vee, Associated Foods, Fleet Farm, Blain's Farm and Fleet, Cub Foods, Bi-mart, Times Market, and Foodland...• Renegotiated contract margins having clawed back $6.5M in new terms.• Negotiated entire program offerings for contract concessions in over 300+ retail locations.• Re-established divisional relationship previously expired for a national retailer.• Implemented a cost change initiative goal in all 22+ national / regional grocery chains.• Proactively initiated SAP buyer report changes to reflect detailed store profitability never implemented. Show less

• Regional Operations Manager

  • Jan 2019 - Dec 2020

  Operations Manager for 7 District Managers and their teams covering over 9 mid-western states, ~8,000 retail locations, ~40 Service Reps and service trucks, ~20 storage warehouses, ~60 employees, directing operations of $20M in sales. Ensured all operations and personnel executed regional goals and directives reporting directly to the Senior Director of Field Operations. Required to tour the region, train new district managers and their teams to achieve their sales and service goals. Direct and improve operational efficiencies, the workflow, the supply chain management, and service execution standards established. Conduct performance reviews, and mentor District Managers in their finding, hiring, training, mentoring of new and existing employees, and if needed their discipline. Ensure all delivery trucks are DOT compliant, safe, and managed according to fleet policies. Ensure an effective and efficient supply chain distribution is met. Create new supply chain product availability if needed. Oversee all LTL shipments and full truck deliveries in accordance with company efficiency goals. Direct at often create new training materials and vetted best service practices are being met. Engage in strategic planning with other regions and the senior director of operations. Plan and execute the management of new projects. Had full financial accountability for top line sales regional profitability. • Implemented warehouse drop ship locations into the supply chain creating 5% greater time efficiency. • Navigated rapid furloughs during Covid, downsizing in a stressful and limited-service environment.• Initiated new testing for Digital Rental displays, necessary to remain relevant in a touchless process.• Rolled out best service practices regionally for greater service efficiency saving 25% time per stop.• Downsized warehouses, creating a more efficient use of space and workflow. Show less



Rug Doctor

• Manufacturing
• 100 - 200 Employee

• District Manager

  • 1998 - 2018

  District Manager sales, service and operations in both Utah and Virginia (02-07). Responsibilities include overseeing the intermountain west and east coast states with over ~1,000 retail locations, ~6 warehouses, and a team of ~7-11 service reps and trucks. Routinely made outside sale contact for prospective new accounts, profitability reviews for existing stores, and presented potential incremental opportunities for secondary displays with store managers. Trained service reps to fill and execute all purchase orders. Train daily through our “work-withs” program to improve sales approaches, plan better service routes, and ensure all service standards are met. Manage proper load-outs, and receiving of inventory and equipment, both LTL trucks and full truck loads into warehouse. Expert forklift operator warehouse organizer, to prepare outgoing supply shipments to satellite’s, prepare shipments and BOL’s. Manage time, perform, and pass corporate QC audits. Build employee morale, mentor struggled employees, recruit, hire, review performance, discipline, and reward. Execute all companywide project initiatives as planned in the time allotted. Operations were an “all hands-on deck” approach, including myself, where I was expected to fill in during labor shortages. Setting new accounts, open new stores, moving storage warehouses, repairing rental equipment and performing all warehouse activities. • Created first on-line training series video to expedite new hire training and visual retention. • Make sales calls to prospective accounts, and conduct sales reviews with managers to improve display profitability in retail space. • Conduct store service reviews, influencing new scoring standards for highest service effectiveness possible. • Lead team, consistently finishing in the top 85th percentile in national service audits. • Planned and executed a project relaunch of our innovation assets and re-branding rolled-out 2019. Show less