Eric Weiland

Global Service Director at Alfa Wassermann Separation Technologies
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Contact Information
us****@****om
(386) 825-5501
Location
Rockaway, New Jersey, United States, US
Skills

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Eric is an extraordinary individual. He has a business maturity beyond his years in addition to being a talented engineer/designer. It will be interesting to watch the progression he makes through his career. Best of luck Eric!

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Credentials

  • Cultivating Mental Agility
    LinkedIn
    Mar, 2021
    - Nov, 2024

Experience

  • Alfa Wassermann Separation Technologies
    • United States
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Global Service Director
      • Apr 2016 - Present

      Managing a global team of field service engineers in preventative maintenance, emergency maintenance, and installation services of High-Speed Zonal Ultracentrifuges utilized at pharmaceutical industries globally for vaccine manufacturing. Serve as Project Manager for system sales from after bid approval through system installation. Responsible for international customer communication and relations ensuring the customer’s needs are met and relayed to engineering and new product development teams. -Implemented new processes and strategies within the Service Department including -Department budget tracking -Parts failure and analysis system -Customer satisfaction metrics through customer surveys -Field Desk application for service reporting -Coordinate and schedule customer site visits for service activities -Created contract pricing spreadsheets and assist sales with service contract generation -Collaborate with legal department in review of quality agreements and NDA’s -Direct FAT, SAT, and IQ/OQ activities -Draft SOP’s and Design Documents for internal processes and system support -Conduct internal audits in preparation for company ISO and FDA audits -Communicate with engineering, manufacturing, and production to develop efficient designs and processes -Manage RCA & CAPA processes -Travel to customers globally to provide operator training, discuss available products, and gather customer feedback

    • Mechanical Engineer
      • Jul 2011 - Apr 2016

      Worked with a cross-functional team to design and build High-Speed Zonal Ultracentrifuges.-Designed and patented an inline mitigation system to reduce bearing failures due to water ingress-Sourced and integrated a replacement VFD in response to obsolescence -Designed and built custom ultracentrifuge systems for various customers-Assisted production with assembly of systems for Factory Acceptance Testing-Conducted Factory Acceptance Testing-Provided troubleshooting support to Field Service Engineers and customers

  • Kadant Systems Inc.
    • Design Engineer
      • May 2010 - May 2011

      Designed vibration resistant support beams for doctor blades in various applications and positions Completed several capital projects selecting appropriate doctor blades and designing brackets for customers

  • Thin Air Inc.
    • Computer Drafter
      • May 2008 - Aug 2009

      Drafted welded lawn and garden products using weldments and sheet metal features in SolidworksCreated full technical drawings with details for manufacturing in China

  • Biztech Inc
    • Product Designer
      • May 2007 - Dec 2007

      · Worked directly with customers to design various products for stereo lithography using Solidworks · Operated stereo lithography machine and prepared prototypes for customers

Education

  • Worcester Polytechnic Institute
    MS, Mechanical Engineering
    2010 - 2011
  • Worcester Polytechnic Institute
    BS, Mechanical Engineering
    2006 - 2010

Community

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