Experience

Raytheon

• Test Operator

  • Jul 2020 - Present



Captivate, LLC

• Lowell, MA

• Electronics Test Technician

  • Jan 2018 - Apr 2020



Reliable IT

• 4 Gill St. Woburn, MA 01801

• AV Helpdesk Technician (internship)

  • Feb 2016 - Apr 2016

  Remotely connecting to customer's computers (using Citrix GoToAssist or Teamviewer) to remove virus and malware threats Support Sophos Antivirus software: Installing, uninstalling and trouble shooting account issues Customer follow-up upon completion Complete accurate tickets using Autotask Remotely connecting to customer's computers (using Citrix GoToAssist or Teamviewer) to remove virus and malware threats Support Sophos Antivirus software: Installing, uninstalling and trouble shooting account issues Customer follow-up upon completion Complete accurate tickets using Autotask



UPS

• Sorter/Auditor

  • Oct 1997 - Aug 2012

  Auditor: accurately processing documentation and completing data entry for on-time international delivery •Sorter: accurately handling and sorting packages to correct location by zip code Auditor: accurately processing documentation and completing data entry for on-time international delivery •Sorter: accurately handling and sorting packages to correct location by zip code



Ira Toyota

• Oil Change Technician

  • Sep 2003 - May 2005

  Responsible for routine vehicle maintenance, including changing breaks, tires and performing oil changes. Responsible for routine vehicle maintenance, including changing breaks, tires and performing oil changes.



Town & Country Fine Jewelry Group

• Jewelry Inspector

  • Sep 1992 - Aug 1997

  Responsible for inspecting a variety of jewelry pieces in the Q.C. department of large jewelry factory. Responsible for inspecting a variety of jewelry pieces in the Q.C. department of large jewelry factory.