Eric Wandai
Customer Support Specialist at Findigs, Inc.- Claim this Profile
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English. Professional working proficiency
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Kiswahili Professional working proficiency
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French Limited working proficiency
Topline Score
Bio
Sammy Shoshian
To Whom It May Concern, I had the pleasure of working with Eric Wandai for four years in the Data Entry at CloudFactory LTD I have worked with many bright, young professionals, but Eric's talent and problem-solving skills stand out among his peers. I remain impressed with his driven work ethic and ability to work creatively under pressure. During the time we worked together, his skills and understanding of our company’s brand and mission helped our team successfully run several PR campaigns. In addition to his professional qualifications, Eric has personal qualities that make him well-suited to leadership. He's naturally fallen into the role of "point person" that many of us go to with questions. He's not afraid to take risks and often suggests new directions to explore. Eric was instrumental in introducing our educational platform for training, for instance, a direction that has proven to be very fruitful. He's committed to quality, growth, and progress, and she inspires His team members to strive for the same. In short, Eric is a person with vision.
Hope Makwali
Eric was a pleasure to work with! He is quick to learn and was dedicated to improving the quality of work we delivered on the projects he was assigned to. He also built great working relationships with fellow team members and was overall a great team member! Glad to have worked together with him when we did!
Sammy Shoshian
To Whom It May Concern, I had the pleasure of working with Eric Wandai for four years in the Data Entry at CloudFactory LTD I have worked with many bright, young professionals, but Eric's talent and problem-solving skills stand out among his peers. I remain impressed with his driven work ethic and ability to work creatively under pressure. During the time we worked together, his skills and understanding of our company’s brand and mission helped our team successfully run several PR campaigns. In addition to his professional qualifications, Eric has personal qualities that make him well-suited to leadership. He's naturally fallen into the role of "point person" that many of us go to with questions. He's not afraid to take risks and often suggests new directions to explore. Eric was instrumental in introducing our educational platform for training, for instance, a direction that has proven to be very fruitful. He's committed to quality, growth, and progress, and she inspires His team members to strive for the same. In short, Eric is a person with vision.
Hope Makwali
Eric was a pleasure to work with! He is quick to learn and was dedicated to improving the quality of work we delivered on the projects he was assigned to. He also built great working relationships with fellow team members and was overall a great team member! Glad to have worked together with him when we did!
Sammy Shoshian
To Whom It May Concern, I had the pleasure of working with Eric Wandai for four years in the Data Entry at CloudFactory LTD I have worked with many bright, young professionals, but Eric's talent and problem-solving skills stand out among his peers. I remain impressed with his driven work ethic and ability to work creatively under pressure. During the time we worked together, his skills and understanding of our company’s brand and mission helped our team successfully run several PR campaigns. In addition to his professional qualifications, Eric has personal qualities that make him well-suited to leadership. He's naturally fallen into the role of "point person" that many of us go to with questions. He's not afraid to take risks and often suggests new directions to explore. Eric was instrumental in introducing our educational platform for training, for instance, a direction that has proven to be very fruitful. He's committed to quality, growth, and progress, and she inspires His team members to strive for the same. In short, Eric is a person with vision.
Hope Makwali
Eric was a pleasure to work with! He is quick to learn and was dedicated to improving the quality of work we delivered on the projects he was assigned to. He also built great working relationships with fellow team members and was overall a great team member! Glad to have worked together with him when we did!
Sammy Shoshian
To Whom It May Concern, I had the pleasure of working with Eric Wandai for four years in the Data Entry at CloudFactory LTD I have worked with many bright, young professionals, but Eric's talent and problem-solving skills stand out among his peers. I remain impressed with his driven work ethic and ability to work creatively under pressure. During the time we worked together, his skills and understanding of our company’s brand and mission helped our team successfully run several PR campaigns. In addition to his professional qualifications, Eric has personal qualities that make him well-suited to leadership. He's naturally fallen into the role of "point person" that many of us go to with questions. He's not afraid to take risks and often suggests new directions to explore. Eric was instrumental in introducing our educational platform for training, for instance, a direction that has proven to be very fruitful. He's committed to quality, growth, and progress, and she inspires His team members to strive for the same. In short, Eric is a person with vision.
Hope Makwali
Eric was a pleasure to work with! He is quick to learn and was dedicated to improving the quality of work we delivered on the projects he was assigned to. He also built great working relationships with fellow team members and was overall a great team member! Glad to have worked together with him when we did!
Credentials
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EF SET Certificate and has earned the English level: EF SET B2 Upper Intermediate
EF Standard English Test (EF SET)Nov, 2020- Nov, 2024
Experience
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Findigs, Inc.
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United States
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Software Development
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1 - 100 Employee
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Customer Support Specialist
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Mar 2021 - Present
-Answer tickets filed by our applicants on Intercom-Work on Income Tagging of all Applications-Forward bugs and errors in the system to the Supervisor-Work on any project given by our supervisor-Attend the Daily Video Call meetings on Zoom-Make sure to meet the set targets by our supervisor -Answer tickets filed by our applicants on Intercom-Work on Income Tagging of all Applications-Forward bugs and errors in the system to the Supervisor-Work on any project given by our supervisor-Attend the Daily Video Call meetings on Zoom-Make sure to meet the set targets by our supervisor
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Remotasks
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United States
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Information Services
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700 & Above Employee
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Community Moderator/Trainer
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Oct 2019 - Present
-Monitor and moderate Discord channels.-Give task-related guidance to Taskers via Discord.-Coordinate sensitive edge case decisions with the SFQA team on 2D and 3D tasks.-Help report spammers and cheaters.-Help moderate the Community forums.-Help identify bugs and issues.
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Support Agent
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Oct 2019 - Present
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Reviewer/ Attempter
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Dec 2017 - Present
Scalable human-in-the-loop workforce to accelerate your artificial intelligence initiatives and optimize business operations.
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CloudFactory
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United States
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Technology, Information and Internet
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700 & Above Employee
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Project Support Officer
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May 2018 - Sep 2019
(BPO)-Ensure the agreed project management methods, standards, and processes are maintained throughout the project lifecycle.-Develop and maintain the project library, filing, recording, and reporting systems.-Coordinate the production of all reports and produce project summary reports.-Advice and assist project team members in the application of project procedures, disciplines and, and reporting standards. (BPO)-Ensure the agreed project management methods, standards, and processes are maintained throughout the project lifecycle.-Develop and maintain the project library, filing, recording, and reporting systems.-Coordinate the production of all reports and produce project summary reports.-Advice and assist project team members in the application of project procedures, disciplines and, and reporting standards.
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Sama
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Machine Learning Specialist
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Sep 2017 - May 2018
(BPO)-High-Quality Annotated Data at Scale-For over a decade, hundreds of organizations have relied on Sama to deliver secure, high-quality training data and model validation for machine learning. (BPO)-High-Quality Annotated Data at Scale-For over a decade, hundreds of organizations have relied on Sama to deliver secure, high-quality training data and model validation for machine learning.
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Sales Representative
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Oct 2016 - Oct 2017
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Insight Management Consultants
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United States
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Business Consulting and Services
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1 - 100 Employee
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Cargo clerk
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Mar 2014 - Jun 2015
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Education
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2017 - 2017
Sama School
Certificate, Life Skills, Digital Literacy, Web Research & Machine Learni -
2013 - 2016
Kenya Conservatoire of Music
Diploma in music, Stringed Instruments -
2011 - 2012
Zetech Univesity
Diploma in Air Ticketing and Travel Management, Tourism and Travel Services Management -
2007 - 2010
Elite Senior School
High School
Community
