Experience

Jensen Distribution Services

• United States
• Wholesale
• 1 - 100 Employee

• Customer Service Representative

  • Apr 2009 - Mar 2018

  Spokane, Washington • Tracked, followed-up and resolved customer opportunities in a timely and professional manner. • Provided information and performed sales support and maintenance functions for customers and territory sales managers with knowledge of over 65,000 lines. • Exemplified second-to-none customer service for which Jensen Distribution Services is renowned. • Responded to and handled all customer service requests such as order entry, pricing, billing, credit and claims. •… Show more • Tracked, followed-up and resolved customer opportunities in a timely and professional manner. • Provided information and performed sales support and maintenance functions for customers and territory sales managers with knowledge of over 65,000 lines. • Exemplified second-to-none customer service for which Jensen Distribution Services is renowned. • Responded to and handled all customer service requests such as order entry, pricing, billing, credit and claims. • Processed vendor warranty claims of defective and returned goods in the hardware distribution industry. Show less



Spokane Police Department

• United States
• Public Safety
• 1 - 100 Employee

• Graffiti Abatement Program Coordinator

  • Sep 2008 - Jul 2013

  Spokane, Washington • Conducted anti-graffiti public awareness outreach campaigns and property crime prevention presentations. • Directed countywide graffiti paint-outs by networking and community outreach; coordinated various volunteer service organizations. • Built an excellent and trusting rapport with community stakeholders to raise program awareness. • Investigated serial criminals responsible for thousands of dollars in property damage.



Silver Images NW

• Business Owner

  • Feb 1997 - Aug 2008

  Spokane, Washington • Owned and operated a successful full service photography studio. • Ongoing development of an aggressive marketing strategy and promotional campaigns to generate over 50K in annual sales. • Managed and maintained the profit and loss statements of my operation. • Created brochures, direct mail campaigns and various advertising such as radio and magazine advertising.