Eric Van Osten
Product Owner at Voice Systems Engineering- Claim this Profile
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Bio
Credentials
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Project Managment Professional (PMP)
Project Management InstituteOct, 2014- Oct, 2024 -
Agile Certified Practitioner
Project Management InstituteApr, 2017- Oct, 2024
Experience
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Voice Systems Engineering
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United States
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Consumer Services
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1 - 100 Employee
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Product Owner
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Jun 2023 - Present
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Wolters Kluwer Health
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United States
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Information Services
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700 & Above Employee
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Senior Product Owner, CoursePoint
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Mar 2021 - Feb 2023
• Maintained and developed the flagship digital nursing education offering, CoursePoint, by engaging in cross-functional teamwork and Agile/scrum methodology • Led the launch of a new platform, Common Course Management, in which instructors can combine CoursePoint with other products in the portfolio to allow for a streamlined user experience • Provided solutions to customer escalations • Created documentation for internal stakeholders • Awards Received: 2022 SIIA CODiE Finalist (2022); Health, Literacy, Research, and Practice High Performance Recognition Award (2021); 2021 SIIA CODiE Finalist (2021) Show less
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Axiom
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United States
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Investment Management
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1 - 100 Employee
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Program Manager
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Feb 2020 - Feb 2021
• Promoted coordination between members of the PM group and adjacent cross-functional groups • Fostered client relationships for detail-driven events in the pharmaceutical sales industry • Created roadmaps of deliverables and go-to-market activities using Microsoft Project. • Supported growth potential to internal processes • Performed Veeva submissions • Promoted coordination between members of the PM group and adjacent cross-functional groups • Fostered client relationships for detail-driven events in the pharmaceutical sales industry • Created roadmaps of deliverables and go-to-market activities using Microsoft Project. • Supported growth potential to internal processes • Performed Veeva submissions
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F.A. Davis Company
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United States
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Book and Periodical Publishing
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1 - 100 Employee
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Digital Solutions Lead
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May 2016 - Feb 2020
• Led new process for maintenance of existing products following Agile methodology • Performed the roles of Scrum Master and Product Owner for the company’s three online platforms that hosted about 50 products• Managed the development and maintenance of the company’s lead offering, Davis Advantage• Launched the first product, DosageCalc 360, on the company’s newest platform that would allow the hosting of more advanced products• Provided solutions to customer escalations• Created documentation for internal stakeholders• Award Received: Book of the Year Award, AJN: American Nursing Journal (2016) Show less
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Technology Product Specialist
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May 2015 - May 2016
• Provided digital product expertise to internal and external customers• Coordinated with cross-functional teams to facilitate clear internal communications• Trained sales reps and customer support team on new/enhanced digital offerings• Provided online demonstrations, onboarding, and user guides for potential/existing customers
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Project Manager, Digital Product Operations
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Mar 2014 - May 2015
• Documented the Agile digital product development processes through standard operating procedures• Provided training for colleagues new to digital production• Award Received: Professional Gratitude Award, Wolters Kluwer Health (2015)
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Program Manager
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Jan 2012 - Mar 2014
• Performed the roles of Scrum Master and Product Owner, utilizing Agile methodology• Developed a suite of digital nursing education products with a concentration on an educational electronic health record, DocuCare• Awards Received: Digital Innovation of the Year, Wolters Kluwer Health (2012); Book of the Year Award, American Journal of Nursing (2012)
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Product Manager
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Jun 2009 - Jan 2012
• Worked with SMEs to create content for high-revenue print and online nursing education products• Maintained production schedules for published products and ancillary components
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Editor-in-Chief/Managing Editor
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Jun 2005 - Jun 2009
I was responsible for the editorial content, development, art, and production of two print and online publications: RFID Product News and Package Design Magazine. I was responsible for the editorial content, development, art, and production of two print and online publications: RFID Product News and Package Design Magazine.
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NAVTEQ
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Traffic Editor
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Jan 2009 - May 2009
In this role, I collected road traffic information in 50 cities in the U.S. to blast to news outlets and individual GPS subscribers for real-time GPS usage. In this role, I collected road traffic information in 50 cities in the U.S. to blast to news outlets and individual GPS subscribers for real-time GPS usage.
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Associate Editor
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Sep 2000 - Jun 2005
At this company, I supported editorial staff to produce and market four subscription print and online publications focusing on the jewelry-making niche. At this company, I supported editorial staff to produce and market four subscription print and online publications focusing on the jewelry-making niche.
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Director of Publisher Relations/Graphic Designer
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May 2001 - May 2002
This company sold magazine subscriptions at a reduced price through school fundraisers. My job was two-fold, working in the business and artistic ends. I was in charge of negotiating monetary contracts between American Publishers and over 900 magazine titles, as well as designing and editing catalogs of the offerings twice a year and all of the company’s promotional materials. This company sold magazine subscriptions at a reduced price through school fundraisers. My job was two-fold, working in the business and artistic ends. I was in charge of negotiating monetary contracts between American Publishers and over 900 magazine titles, as well as designing and editing catalogs of the offerings twice a year and all of the company’s promotional materials.
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Education
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Temple University
Bachelor's degree, Communications