Eric Tillman
eCommerce Content Coordinator and Copywriter at The SG Companies- Claim this Profile
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Topline Score
Bio
Credentials
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Project Management Basics
GoSkills.comSep, 2020- Nov, 2024 -
Microsoft PowerPoint
GoSkills.comFeb, 2019- Nov, 2024 -
Microsoft Excel - Advanced
GoSkills.comJan, 2019- Nov, 2024
Experience
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The SG Companies
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United States
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Wholesale
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1 - 100 Employee
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eCommerce Content Coordinator and Copywriter
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Feb 2021 - Present
• Maintains company storefront on eCommerce platforms: Amazon Seller Central, Walmart Seller Center, Shopify, and ChannelAdvisor • Establish and maintain ChannelAdvisor database and integrations between various B2B eCommerce platforms • Create and maintain about text, landing page text, and product descriptions with a focus on accuracy, brand voice, and search engine optimizaztion (SEO) • Maintain B2B relations between warehouse and logistics partners as well as eCommerce partners in the retail space • Work in tandem with internal and external marketing teams to drive customer engagement and search engine optimization Show less
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Zappos Family of Companies
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United States
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Retail
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700 & Above Employee
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Senior Copywriter
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Oct 2015 - Oct 2020
• Completed all listed Copywriter expectations.• Developed product description templates and guidelines for department use.• Provided training to new hires to the Content department and members of related internal teams.• Participated in interview and hiring process.• Participated in teams focusing on improving SEO practices throughout the department as a whole.• Provided SEO-rich content and eCommerce management for our subsidiary company CONCEPTS INTL through the Shopify platforn, Show less
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eCommerce Copywriter
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Dec 2013 - Oct 2015
• Wrote SEO-rich copy, including product descriptions, brand page text, and on-site marketing initiatives• Corrected errors between catalog and inventory by liaising between external vendors and Zappos warehouse teams.• Maintained strong relationships with vendors through trade show attendance and regular communication in order to provide thorough, accurate product information.• Maintained strong relationships with internal customers including Merchandising, Customer Loyalty Team, Legal, and Photo Studios. Show less
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Customer Loyalty Team & Resource Desk
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Aug 2012 - Dec 2013
• High-end customer service in an eCommerce setting with a focus on team leadership, internal troubleshooting, and customer deescalation.
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Education
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College of Southern Nevada