Experience

TrueCar, Inc.

• United States
• Technology, Information and Internet
• 300 - 400 Employee

• Client Success Manager - Major Accounts

  • Apr 2015 - Present

• Account Manager - Dealer Groups

  • Feb 2014 - Apr 2015

• Account Manager

  • May 2012 - Feb 2014



Howard Engineering Corporation

• National Sales Manager

  • Jan 2003 - Nov 2011

  Direct all sales and marketing activities related to the core business of remanufactured transmissions and engines. Manage key accounts with extended warranty companies, dealers and independent repair shops. Travel as necessary to further business development and relations. Coordinate and direct staff to make outbound calls to stay in touch with customers at all levels. Increased sales by 82% over time by seeking out new customers and aggressively pursuing key decision makers and researching automotive model sales and trends and expanding the product line. Reached this position through years of dedication to the company and the customers and always working with fellow employees, managers and officers to protect and grow the business as a whole. Create the annual forecast of sales and revenue broken down by average sales price and daily average sales by individual market segments (extended warranty companies, dealers and independent repair shops). Produce the annual product/price catalog. Handle all direct mail marketing and advertisements in specific trade publications.Manage and oversee Customer Service and Warranty Departments. Provide support and work closely with staff, Production/Manufacturing and customers to resolve issues, meet special requests and facilitate customer satisfaction. Show less

• Inside/Outside Sales

  • Jan 2000 - Jan 2003

  Make sales calls to existing and potential new customers to keep them informed of new products and up to date with the latest product/price catalog. Assist the National Sales Manager with all tasks related to marketing and promotions. Work with Production, Customer Service and Warranty Departments to meet customers' needs and help investigate and resolve concerns regarding applications or shipping delays.



Taylor Transport

• Independent Contractor

  • Jan 1997 - Jan 2000

  Worked as an independent contractor shipping transmissions and engines throughout Southern California for Howard Engineering Corporation coordinating all deliveries with Howard Engineering and core retrievals with dealers and independent repair shops. Worked as an independent contractor shipping transmissions and engines throughout Southern California for Howard Engineering Corporation coordinating all deliveries with Howard Engineering and core retrievals with dealers and independent repair shops.