Eric Spencer

Client Relations + Logistics Manager at Design Expediting Services International
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Contact Information
us****@****om
(386) 825-5501
Location
Dallas, Texas, United States, US

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Experience

    • United States
    • Warehousing
    • 1 - 100 Employee
    • Client Relations + Logistics Manager
      • Dec 2014 - Present

    • Logistics Project Coordinator
      • Dec 2014 - Dec 2014

    • United States
    • Religious Institutions
    • 1 - 100 Employee
    • Music Director
      • Apr 2012 - May 2015
    • Director of Music and Fine Arts
      • Sep 1999 - Jun 2011

      Responsible for all aspects of music and arts in the church and accountable to the Pastor and church Tasked to perform the continuing objectives of development and growth, both spiritual and physical in the TBOC Music and Fine Arts Ministry Responsible for the assembling and coordination of the music and fine arts staff Oversees five choirs, praise and worship team, dance troop, and mime ministry, as well as a full band and choir directors Play piano and organ as well as direct Responsible for all aspects of music and arts in the church and accountable to the Pastor and church Tasked to perform the continuing objectives of development and growth, both spiritual and physical in the TBOC Music and Fine Arts Ministry Responsible for the assembling and coordination of the music and fine arts staff Oversees five choirs, praise and worship team, dance troop, and mime ministry, as well as a full band and choir directors Play piano and organ as well as direct

    • Retail
    • 700 & Above Employee
    • Business Relationship Manager/Trainer
      • Oct 1997 - Nov 2009

      Business Relationship Manager 02/07 – 11/09 Responsible for contract office supplies sales to $9 million dollar territory in Dallas-Ft. Worth area. Primarily responsible for JC Penney and their 1100 stores, Fannie Mae, Texas Industries, Nexen Petroleum, Essilor of America, Merrill Corporation, among other local and national accounts Developed and maintained relationships with key procurement personnel through consistent contact Collaborated with sales management to identify opportunities for new business shares within existing customer accounts and develop strategies to present benefits to customer Managed customer item files and communicate merchandise class trends to customers as they occur as well as during quarterly and annual account pricing reviews Responsible for managing large store-opening kit deliveries for JC Penney stores nationwide. Responsible for providing many facets of customer service to key contacts. Assisted customers with accounting problems, delivery issues, and reporting. Web Implementation Specialist 03/03 – 01/07 Provided support and direction to Enterprise and Commercial sales teams in the area of online ordering for Metropolitan Dallas, North Texas, East Texas, Oklahoma, Arkansas and Northern Louisiana Accompanied sales representatives on prospective and new customer calls to introduce the web shopping application through live, full-scale demonstration of site features and benefits. Determined needs of customer to appropriately design account architecture Instrumental in new account implementation and rollout. Facilitated setup of online ordering account, setup of user profiles including the assigning of ordering preferences based on account architecture, communicating account business rules to locations nationwide on national accounts, onsite and webcast customer training Technology Specialist 03/01 – 03/03 Installation Project Manager & Inside Technology Sales 08/98 – 02/01 Customer Service Representative 12/97 – 07/98 Show less

Education

  • Texas A&M University-Commerce

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