Experience

SkillSource Learning Partners

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Career Coach

  • Oct 2018 - Present

   Career planning, exploration and training services to SkillSource customers.  Marketing, building business relationships with local employers.  Assist customers with resumes, skill assessment’s, screening applications to meet specific employer. Coordination projects-based learning, creating and instructing workshops/seminars, recruiting programs.  Filling, entering and maintaining customers records in multiple management information’s systems.  Career planning, exploration and training services to SkillSource customers.  Marketing, building business relationships with local employers.  Assist customers with resumes, skill assessment’s, screening applications to meet specific employer. Coordination projects-based learning, creating and instructing workshops/seminars, recruiting programs.  Filling, entering and maintaining customers records in multiple management information’s systems.



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Retail Sales Manager

  • Oct 2015 - Feb 2019

   Create a work environment where motivated people can excel. Execute store initiatives related to sales, service, and customer experiences.  Coach Reps on “opportunities” with key sales and reputation metrics, recognize teams on positive performance against key sales.  Perform role plays with Reps on a regular basis to make sure that Reps are performing the right steps on a Great experience.  Resolve or escalate any billing or service issues.  Create a work environment where motivated people can excel. Execute store initiatives related to sales, service, and customer experiences.  Coach Reps on “opportunities” with key sales and reputation metrics, recognize teams on positive performance against key sales.  Perform role plays with Reps on a regular basis to make sure that Reps are performing the right steps on a Great experience.  Resolve or escalate any billing or service issues.



Big Bend Community College

• United States
• Higher Education
• 100 - 200 Employee

• Public Relations Specialist

  • Jan 2013 - Aug 2015

   Demonstrate the right customer behaviors defined by delivering an Extraordinary Experience.  Setting objectives for the PR team and monitoring teams members’ performance.  Maximizing brand presence on various channels (social media, web ) Cultivating and maintaining relationships with different college clubs and professors  Develop and execute strategies that are intended to create and uphold a positive public image.  Demonstrate the right customer behaviors defined by delivering an Extraordinary Experience.  Setting objectives for the PR team and monitoring teams members’ performance.  Maximizing brand presence on various channels (social media, web ) Cultivating and maintaining relationships with different college clubs and professors  Develop and execute strategies that are intended to create and uphold a positive public image.