Eric Ryan

Information Technology System Analyst at University of Michigan Health-West
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Credentials

  • Leadership: An Inside-Out Perspective
    Grand Rapids Area Chamber of Commerce
    Nov, 2014
    - Nov, 2024
  • Emerging Leadership Series
    Grand Rapids Area Chamber of Commerce
    Aug, 2014
    - Nov, 2024

Experience

  • University of Michigan Health-West
    • United States
    • Hospitals and Health Care
    • 500 - 600 Employee
    • Information Technology System Analyst
      • Sep 2018 - Present

  • Holland Hospital
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • IT Project Manager
      • Jun 2015 - Aug 2018

  • Spectrum Health
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Client Technology Tech Lead
      • Oct 2011 - Jun 2015

      I worked for Spectrum Health in the Information Services department (IT) supporting United and Kelsey Hospitals as well as many ambulatory and business sites. My main duties included team leadership, project management, asset management, customer service/support, customer education and Physician/Provider on-boarding. Other duties included software analysis, AS/400 and UNIX system administration, iPad support and education management, telecommunications, telehealth support, video conferencing, writing technical documentation, and other areas as needed.

  • Spectrum Health United
    • Greenville, MI
    • Engineer 1
      • Sep 2010 - Oct 2011

      Customer Service Software Analysis Customer Education Hardware/Software support Project Management AS/400 Administrator Asset Management/Procurement Telecommunication support Software Licensing Customer Service Software Analysis Customer Education Hardware/Software support Project Management AS/400 Administrator Asset Management/Procurement Telecommunication support Software Licensing

  • Spectrum Health Continuing Care
    • Greater Grand Rapids, Michigan Area
    • Analyst 2
      • Jul 2008 - Sep 2010

      Customer Service Software Analysis Customer Education Hardware/Software support Project Management HIS Administrator Asset Management/Procurement Telecommunication support Customer Service Software Analysis Customer Education Hardware/Software support Project Management HIS Administrator Asset Management/Procurement Telecommunication support

  • Spectrum Health United
    • Analyst 2
      • May 2004 - Jul 2008

      Software AnalysisSoftware LicensingCustomer EducationHardware/Software supportProject ManagementAS/400 - HIS AdministratorUNIX AdministratorAsset Management/Procurement

    • PC Technician
      • Nov 2000 - May 2004

      Customer EducationHardware/Software supportProject ManagementAS/400 - HIS AdministratorUNIX AdministratorAsset Management/Procurement

Education

  • Cornerstone University
    Business Administration
    2010 - 2013
  • Grand Rapids Community College
    2001 - 2005

Community

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