Eric Ryan
Sr. Network Engineer at Caspian Technologies- Claim this Profile
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Topline Score
Bio
Credentials
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Cisco Certified Network Associate Routing and Switching (CCNA)
CiscoFeb, 2011- Nov, 2024 -
Cisco Certified Network Associate Security (CCNA)
CiscoJun, 2018- Nov, 2024 -
Cisco Certified Network Professional (CCNP)
CiscoApr, 2013- Nov, 2024
Experience
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Caspian Technologies
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Sr. Network Engineer
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Mar 2023 - Present
Network Management with LogicMonitor, Cisco networking, Fortinet Firewalls, and Aruba. Network Management with LogicMonitor, Cisco networking, Fortinet Firewalls, and Aruba.
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Sprint
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United States
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Telecommunications
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700 & Above Employee
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Network Engineer
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Jul 2013 - Jun 2022
Network Engineer II. Worked on the Fedline Project supporting the Federal Reserve customers. Completed Fortinet Firewall installs, Network Change Request, and reporting for the project. Worked with Sprint Managed Network customers to complete Cisco Router Installations, Hardware and IOS upgrades, and configuration changes to support the customer’s network.
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Noc Technician II
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Nov 2007 - Jul 2013
Provide level II support to Sprint IP Managed Network clients worldwide. Trouble shoot physical layer issues, and configuration issues on Routers and Firewalls. Work with all Cisco Routers platforms and hardware. Assist with Sprint and International Technicians replacing hardware and troubleshooting physical layer problems.
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NOC Technician II
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Nov 2007 - Jul 2013
NOC Technician II. Provide level II support to Sprint IP Managed Network clients worldwide. Trouble shoot physical layer issues, and configuration issues on Routers and Firewalls. Work with all Cisco Routers platforms and hardware. Assist with Sprint and International Technicians replacing hardware and troubleshooting physical layer problems.
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Florida Network Solutions
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Apopka, FL
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Owner
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Mar 2005 - Nov 2007
Setup Local Area Networks and Wide Area Networks, Wireless Networks, and Voice Over IP technologies. Conducted Repairs, upgrades, and reloaded personal computers with Windows Software. Contract work for Bright House Installing Cable TV and High Speed Internet Connections. Including Voice Over IP, High Definition TV systems, Home Theater Applications, and Equipment. Contract work for Cable Direct Systems installing Satellite Head End systems and Home Theater systems. Setup Local Area Networks and Wide Area Networks, Wireless Networks, and Voice Over IP technologies. Conducted Repairs, upgrades, and reloaded personal computers with Windows Software. Contract work for Bright House Installing Cable TV and High Speed Internet Connections. Including Voice Over IP, High Definition TV systems, Home Theater Applications, and Equipment. Contract work for Cable Direct Systems installing Satellite Head End systems and Home Theater systems.
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STAR Systems
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Maitland, FL
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Network Technician
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Mar 2002 - Mar 2005
Create, configure, implement, maintain, and provide second and third-level client support for all incoming or outgoing data. Worked with Phone Companies to install Frame Relay and ISDN data circuits. Configure client and host end Cisco and Motorola routers. Designed production database for all client contact, data circuits, and assigned IP address information. Conducted Disaster Recovery testing along with client testing. Create, configure, implement, maintain, and provide second and third-level client support for all incoming or outgoing data. Worked with Phone Companies to install Frame Relay and ISDN data circuits. Configure client and host end Cisco and Motorola routers. Designed production database for all client contact, data circuits, and assigned IP address information. Conducted Disaster Recovery testing along with client testing.
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STAR Systems
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Maitland, FL
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Network Administration
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1999 - 2002
Create, configure, implement, maintain, and provide first-level client support for all incoming or outgoing data. Have thorough knowledge of data communication protocols, transmission media, and a variety of communication equipment. Have a basic understanding of front-end-processors, and end user equipment Create, configure, implement, maintain, and provide first-level client support for all incoming or outgoing data. Have thorough knowledge of data communication protocols, transmission media, and a variety of communication equipment. Have a basic understanding of front-end-processors, and end user equipment
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Senior Help Desk Coordinator
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1998 - 1998
Coordinated all ATM activity, resolve all PC issues, and provide answers for 1st and 2nd level issues that occur with the ATM Terminal Driving clients. Provided customer service and problem resolution. Provided PC Support in a timely manner for clients attempting to gain access to the Report Distribution System, including issues such as logon access and availability of reports. Supported Telecommunication in trouble-shooting ATMs and dial-up PCs.
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Help Desk Coordinator
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1997 - 1998
Worked with BASE24, IBM, and Tandem in a Help Desk environment, monitoring Diebold, NCR, and Fujitsu ATM’s. Dispatched technicians to service the ATM when faults occurred. Designed and updated database software with Microsoft Access.
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Fuji Color Processing Inc.
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Orlando, FL
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Database Administrator
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1997 - 1997
Worked through a Job Placement Agency. Ran daily, weekly, and monthly processes on a UNIX database. Designed automated price lists, updated product files, and ran invoices for all customers. Worked through a Job Placement Agency. Ran daily, weekly, and monthly processes on a UNIX database. Designed automated price lists, updated product files, and ran invoices for all customers.
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US Army
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United States
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Armed Forces
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700 & Above Employee
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92A - Automated Logistical Specialist
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Oct 1991 - Oct 1996
The Automated Logistical Specialist is primarily responsible for supervising and performing management or warehouse functions in order to maintain equipment records and parts. Instructed users on the fundamentals of computer operation. Programmed and diagnosed computer systems using MS DOS applications. Conducted daily, weekly, and monthly processes on supply automated systems. Ensured peripheral devices, CD-ROMs, printers, modems, and other computer equipment were operational and… Show more The Automated Logistical Specialist is primarily responsible for supervising and performing management or warehouse functions in order to maintain equipment records and parts. Instructed users on the fundamentals of computer operation. Programmed and diagnosed computer systems using MS DOS applications. Conducted daily, weekly, and monthly processes on supply automated systems. Ensured peripheral devices, CD-ROMs, printers, modems, and other computer equipment were operational and installed correctly. Show less The Automated Logistical Specialist is primarily responsible for supervising and performing management or warehouse functions in order to maintain equipment records and parts. Instructed users on the fundamentals of computer operation. Programmed and diagnosed computer systems using MS DOS applications. Conducted daily, weekly, and monthly processes on supply automated systems. Ensured peripheral devices, CD-ROMs, printers, modems, and other computer equipment were operational and… Show more The Automated Logistical Specialist is primarily responsible for supervising and performing management or warehouse functions in order to maintain equipment records and parts. Instructed users on the fundamentals of computer operation. Programmed and diagnosed computer systems using MS DOS applications. Conducted daily, weekly, and monthly processes on supply automated systems. Ensured peripheral devices, CD-ROMs, printers, modems, and other computer equipment were operational and installed correctly. Show less
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