Experience

Perlman & Perlman, LLP

• United States
• Legal Services
• 1 - 100 Employee

• Compliance Specialist

  • Feb 2022 - Present



AssetMark

• United States
• Financial Services
• 500 - 600 Employee

• Account Operations Specialist 2 - Gold Team

  • Nov 2016 - Feb 2022

  -Conduct training for new hires via side by sides. -Perform Quality Assurance (QA) review of new hire work. -Create and manage standard operating procedures (SOP). -Accurately process transactions such as transfers, withdrawals, and maintenance requests for advisors. -Consistently exceed company quality and production standards. -Exhibit a sense of accountability and urgency on behalf of clients by resolving complex requests in a timely manner. -Demonstrate the ability to work in a high volume situation with time constraints and to adapt within a fluid work environment. -Leverage online resources and past experience to independently meet challenges and provided viable alternative solutions as needed. - Promoted to Gold Team to work with high net worth clients. Show less



Vanguard

• United States
• Financial Services
• 700 & Above Employee

• Processing Associate

  • Apr 2015 - Jul 2016

  Responsible for responding accurately to financial adviser and investor written and internet inquiries. -Obtained Series 6 and Series 63 licenses. -Consistently completed requests accurately and in accordance with Vanguard policies, procedures, and legal requirements in change of ownership situations. -Exhibited a sense of accountability and urgency on behalf of clients by resolving complex requests in a timely manner. -Demonstrated the ability to work in a high volume situation with time constraints and to adapt within a fluid work environment. -Leveraged online resources and past experience to independently meet challenges and provided viable alternative solutions as needed. Show less



Pima Medical Institute

• United States
• Higher Education
• 700 & Above Employee

• Student Physical Therapist Assistant

  • Aug 2014 - Jan 2015



Capital Group

• United States
• Financial Services
• 700 & Above Employee

• Senior Investor Relations Specialist

  • Dec 2007 - Jan 2014

  Responsible for responding accurately to financial adviser and investor phone and written inquiries. -Provided service to clients and financial advisors regarding a wide variety of product and account inquiries, redemptions, contributions and purchases. -Processed written requests for account maintenance, contributions and statement mailings related to Non-Qualified, College America and Retirement accounts. -Educated and consulted on company products, services, policies, procedures and applicable regulations and legal requirements; consistently exceeding department expectations for quality and service. Show less



Robert Half

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Staffing Manager

  • 2006 - 2007

  Recruited qualified candidates in accordance with a high level of screening standards. Conducted interviews, administered proficiency tests, checked professional references and background information. Evaluated skill sets and qualifications of applicants, in order to match them with suitable open positions. Analyzed salary and wage reports to determine competitive compensation. Negotiated employment contracts with new and existing clients. Recruited qualified candidates in accordance with a high level of screening standards. Conducted interviews, administered proficiency tests, checked professional references and background information. Evaluated skill sets and qualifications of applicants, in order to match them with suitable open positions. Analyzed salary and wage reports to determine competitive compensation. Negotiated employment contracts with new and existing clients.



Arizona Capitol Times

• Advertising Sales

  • 2004 - 2006

  Serviced clients by managing their display, recruitment and online advertising needs for an independent weekly newspaper covering Arizona government. Increased sales revenue by 15% from 2004 – 2006. Assisted with the promotion, development and maintenance of a weekly Employment section in the newspaper and online. Developed new client relationships through phone calls, emails and other networking opportunities. Serviced clients by managing their display, recruitment and online advertising needs for an independent weekly newspaper covering Arizona government. Increased sales revenue by 15% from 2004 – 2006. Assisted with the promotion, development and maintenance of a weekly Employment section in the newspaper and online. Developed new client relationships through phone calls, emails and other networking opportunities.