Experience

Portland State Athletics

• United States
• Spectator Sports
• 1 - 100 Employee

• Marketing and Social Media Coordinator

  • Dec 2020 - Present

  Working in the athletic department of Big Sky Conference member Portland State Vikings I have been able to...- Collaborate and execute social media strategy across Twitter, Instagram, and TikTok to over 95,000 followers- Responsible for live, in-game updates for Portland State University’s Football, Softball, and Men’s and Women’s Basketball programs in a time-sensitive and complex environment- Spearheaded the initiative to create the @Psuviks TikTok and increased followers and viewership exponentially. - Assist in creating graphics to post across all social media platforms via Photoshop- Assist in the development and maintenance of a comprehensive content calendar for Portland State Athletics- Assist in capturing in-game content



Hillsboro Hops

• United States
• Spectator Sports
• 1 - 100 Employee

• Box Office Assistant

  • Mar 2022 - Sep 2022

  Assisting work in the 2022 season in the Box Office for the three-time Northwest League Champion Hillsboro Hops. High-A west affiliate of The Arizona Diamondbacks where I was able to... - Provide a warm, positive experience to both first-time fans and regular attendees- Work cross-functionally with other staff to troubleshoot box office issues that may arise- Handle and count cash tills, and report final sales to front office staff- Ability to troubleshoot multiple tasks happening in real-time- Able to multi-task in a fast-paced environment



Under Armour

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Associate

  • Apr 2021 - Mar 2022

  - Worked on the sales floor where exceptional customer service was provided to bring returning and maintain loyal customers.- Ability to shift roles from a customer service role to an online replenishment role where I was able to pack online orders from UnderArmour.Com and send them to customers in a timely manner - Worked on the sales floor where exceptional customer service was provided to bring returning and maintain loyal customers.- Ability to shift roles from a customer service role to an online replenishment role where I was able to pack online orders from UnderArmour.Com and send them to customers in a timely manner



Corvallis Knights

• United States
• Entertainment Providers
• 1 - 100 Employee

• Box Office And Ticketing Lead

  • Apr 2021 - Aug 2021

  Lead Box Office Intern where I... - Collaborate on ideas to increase overall box office revenue through ticket sales via phone, website, and walk-up attendance- Services customers with clear communication and problem-solving skills to guarantee a positive experience with the brand- Worked to ensure first-time ticket buyers became repeat customers- 2021 West Coast League Champion. Lead Box Office Intern where I... - Collaborate on ideas to increase overall box office revenue through ticket sales via phone, website, and walk-up attendance- Services customers with clear communication and problem-solving skills to guarantee a positive experience with the brand- Worked to ensure first-time ticket buyers became repeat customers- 2021 West Coast League Champion.



PUMA Group

• Venezuela
• Telephone Call Centers
• 1 - 100 Employee

• Parttime Sales Associate

  • Jul 2018 - Apr 2021

  Servicing customers with clear communication and problem solving through multiple languages to leave customers satisfied with visit to the store and the brand. Maintained and kept in order back stock room of footwear and apparel. Trained new employees in front, and back of the store communicating product knowledge and expectations of the job. Servicing customers with clear communication and problem solving through multiple languages to leave customers satisfied with visit to the store and the brand. Maintained and kept in order back stock room of footwear and apparel. Trained new employees in front, and back of the store communicating product knowledge and expectations of the job.



LIDS Sports Group

• Parttime Sales Associate

  • Jul 2016 - Aug 2018

  Serviced customers by using active listening, communication, problem solving to guarantee a positive experience with the brand. Set and reached sales goals finishing in top 5 of a multi state district with hundreds of employees. Trained new employees with product knowledge, customer service. Serviced customers by using active listening, communication, problem solving to guarantee a positive experience with the brand. Set and reached sales goals finishing in top 5 of a multi state district with hundreds of employees. Trained new employees with product knowledge, customer service.