Experience

IronConnect

• United States
• Wholesale Machinery
• 1 - 100 Employee

• Inventory Consultant

  • May 2021 - Present

  Sell a newly released business-to- business platform to large truck and trailer dealers.Build rapport with dealers. Travel 25% of the time.Present the value and product to each dealer resulting in growth and sales.Maintain customer databases, remain up to date on industry-relevant information.Add value to the product by calling dealers, helping them find the equipment they need.Providing all levels of customer service. Sell a newly released business-to- business platform to large truck and trailer dealers.Build rapport with dealers. Travel 25% of the time.Present the value and product to each dealer resulting in growth and sales.Maintain customer databases, remain up to date on industry-relevant information.Add value to the product by calling dealers, helping them find the equipment they need.Providing all levels of customer service.



Hudl

• United States
• Software Development
• 700 & Above Employee

• Account Executive

  • Jun 2019 - May 2021

  • Providing support for clients by learning about and satisfying their needs. • Making cold calls or reaching out to prospects. • Following up with prospects several times throughout the sales cycle to ensure needs are being met. • Presenting and demonstrating the value of products and services to prospective buyers. • Compiling and analyzing data to find trends. • Developing sales strategies and setting quotas. • Staying current on company offerings and industry trends. • Maintaining a database of contact information. • Building long-lasting, mutually beneficial relationships with external contacts and internaldepartments to create a better customer experience. • Handling complaints and negotiations.

• Customer Success Manager

  • Jun 2019 - Apr 2020

  • Exceed call quotes in efforts to supersede renewal goals and upsell expectations within my territory. • Actively find ways to increase current customer revenue and continuously transition to meetcustomer needs. • Engage with our current users to build relationships, conduct training sessions, and health checkupsfor key accounts. • Retain current at-risk users by diffusing coaches, understanding the problem, and offeringreasonable solutions. • Keep numbers top of mind by retaining, renewing, and engaging with customers in an effort to keepcancellation and dissatisfaction low.



Heritage-Crystal Clean LLC

• United States
• Environmental Services
• 500 - 600 Employee

• Antifreeze Sales and Service Representative

  • Jan 2019 - Jun 2019

  • Acquire new business through cold calls and leads from other services provided by Heritage CrystalClean • Expand Antifreeze program within Omaha, NE • Execute a plan to expand the business beyond the Omaha area • Align work orders to minimize mileage and travel time • Anticipate product demand and assist in the ordering of those products • Ensure product availability in order to provide a rapid response time • Develop positive customer relationships through punctuality, rapid response time, and transparency

• Midwest Region- Utility Sales and Services Representative

  • Dec 2017 - Dec 2018

  • Develop new business throughout the midwest region via leads and cold call methods • Provide outstanding customer service to current, potential, and new customers • Align work orders to minimize mileage and travel time • Anticipate potential customer needs and cross-sell all pertinent lines of business • Efficiently and accurately complete all required paperwork on a daily basis • Maintain a clear driving record and adhere to DOT standards

• Environmental Sales and Service Representative

  • Mar 2017 - Dec 2017

  • Develop new business in the Des Moines Area via leads and cold call methods • Proven business development over the course of one year. Route sales increase by 22%. • Maintain positive customer relationships through punctuality, rapid response time, andtransparency • Provide waste removal services for industrial businesses within the Des Moines Area • Maintain a clean driving record and adhere to DOT standards