Eric Pitzul

Directeur des opérations informatiques at Orizon Mobile
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Contact Information
us****@****om
(386) 825-5501
Location
CA
Languages
  • English Native or bilingual proficiency
  • French Native or bilingual proficiency
Skills

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Credentials

  • Ubiquiti UEWA
    Ubiquiti Networks
    Aug, 2018
    - Sep, 2024
  • Ubiquiti UBRSS
    Ubiquiti Networks
    Jun, 2018
    - Sep, 2024
  • 3CX Advanced Certified Engineer V16
    3CX
    Apr, 2018
    - Sep, 2024
  • 3CX Basic Certified Engineer V16
    3CX
    Mar, 2018
    - Sep, 2024
  • 3CX Intermediate Certified Engineer V16
    3CX
    Mar, 2018
    - Sep, 2024

Experience

  • Orizon Mobile
    • Canada
    • Telecommunications
    • 1 - 100 Employee
    • Directeur des opérations informatiques
      • May 2019 - Present

      Gestion de l'infrastructure TIGestion des opérations TI interne et externeGestion de l'équipe de support informatique et de téléphonie IP

    • Chargé de Projet/Project Manager
      • Dec 2017 - May 2019

      Project Manager for IT/TelephonyPlanning and deployment of IP telephone systems (3CX)Planning and deployment of entreprise Wifi systems (Unifi)Planning and deployment of point to point microwave systems

    • Répartiteur Technique
      • Aug 2017 - Dec 2017

      Manage technicians schedulesTechnician timesheet verificationHandle workshop repairs and contact customers for updatesCoordinate with sales team for new installations and assuring quality service for customers

  • Groupe Madysta
    • Canada
    • Telecommunications
    • 1 - 100 Employee
    • Team Lead/Wireless Technicien
      • Jul 2016 - Jul 2017

      Team Leader for the Telus Spark project. - Managed employee schedules for the project. (8 to 20 employees, depending of the week) - Provided on hand support for technicians on the field for issues. - Analyzed the completed work to ensure it met customer standards. - Maintained a good relationship with the client Wireless Technician - Removal and installation of 3G/LTE equipment - Fiber testing (OTDR) - Coaxial testing (DTF, RL) Team Leader for the Telus Spark project. - Managed employee schedules for the project. (8 to 20 employees, depending of the week) - Provided on hand support for technicians on the field for issues. - Analyzed the completed work to ensure it met customer standards. - Maintained a good relationship with the client Wireless Technician - Removal and installation of 3G/LTE equipment - Fiber testing (OTDR) - Coaxial testing (DTF, RL)

  • Rogers Communications
    • Canada
    • Telecommunications
    • 700 & Above Employee
    • Network Technician
      • Apr 2012 - Mar 2016

      Maintaining the network by troubleshooting problems and doing regular maintenance. Upgrading the network for better customer experience. Troubleshooting of Ericsson and Huawei cell-site equipment, power plants (Emerson, Ericsson), antenna systems (Kathrein, Powerwave, Ericsson, JayBeam, Andrew), Cisco switches, micro-wave antenna systems (Ericsson, Harris, Ceragon), Fujitsu MUX (Flashwave 4100,4500,7200 and 7500) Installation of Ericsson and Huawei cell-site equipment (all cables, shelf and specific connections) 24/7 availability during on-call rotation. Extra availability for emergencies (storms, power outage, big network outages) Knowledge of HVAC systems (can analyse and troubleshoot issues) Used to driving long distances to reach different cell-site locations, in all weather conditions. Show less

  • Morneau Shepell
    • Canada
    • Human Resources Services
    • 700 & Above Employee
    • Level 1 Help-Desk
      • Jan 2011 - Apr 2012

      Prise d’appel pour soutien informatique (à l’interne) - Problèmes liés au compte utilisateur - Problèmes liés au logiciel de la suite Office - Problèmes liés au système Windows XP, Windows 7 - Problèmes liés aux imprimantes - Problèmes liés aux infections par virus ou “malware’’ Préparation d’équipement informatique - Configuration des postes de travail - Configuration des téléphones IP Gérer un parc informatique de grande envergure - Gestion des billets soumis par les utilisateurs - Création et modification des utilisateurs dans Active Directory - Création et modifications des accès dans Active Directory - Création et modification d’image système pour divers départements Show less

  • Radian Communications Svc
    • United States
    • Wireless Services
    • Senior Test Technician
      • Jun 2007 - Oct 2010

      Installation of Ericsson RBS equipment Commissioning of Ericsson RBS equipment Installation of Ericsson RBS equipment Commissioning of Ericsson RBS equipment

Education

  • Ecole de formation professionnel de Châteauguay
    Soutien Informatique, Computer Support, DEP, Professionnal Diploma
    2005 - 2007
  • Collège Charles-Lemoyne
    High-School
    1998 - 2001

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