Experience

Gordon State College (official)

• United States
• Higher Education
• 100 - 200 Employee

• Financial Aid Counselor

  • Mar 2023 - Present

  • Demonstrates a comprehensive understanding and knowledge of financial aid at the federal, state and institutional levels. • Reviews student’s eligibility for federal, state, and institutional programs and ensures student’s files are accurate and completed in a timely manner. • Manages federal and state processes or programs, including but not limited to awarding, application download and tracking, CFlags, private loans, consortium agreements, HOPE and Zell Miller scholarships, HERO Scholarship, Federal Work Study, Return to Title IV, private scholarships, etc. • Ability to understand and research issues related to various federal and state systems including but not limited to: CPS, NSLDS, and COD. • Reviews and analyzes daily exception reports to resolve issues and complete student files. • Reviews and audits completed work to ensure accuracy and compliance, recommends changes based on workflow and productivity issues. • Participates in annual trainings and professional development to keep abreast of new information and program changes. Show less



Clayton State University

• United States
• Higher Education
• 700 & Above Employee

• Student/Graduate Assistant

  • Aug 2018 - May 2023

  • Responsible for the daily mail correspondence and delivery to department members. • Greet, welcome, and direct guests entering the facility. • Answered and redirected phone calls to the appropriate receiver. • Assisted professors with instructional needs to provide resources for students. • Responsible for the daily mail correspondence and delivery to department members. • Greet, welcome, and direct guests entering the facility. • Answered and redirected phone calls to the appropriate receiver. • Assisted professors with instructional needs to provide resources for students.



Delta Community Credit Union

• United States
• Financial Services
• 700 & Above Employee

• Senior Bank Teller

  • Dec 2021 - Feb 2023

  • Processed transactions accurately and efficiently in accordance with established regulations and bank policies and procedures. • Handled daily operations with check cashing deposits, withdrawals, and foreign exchange. • Ability to identify customers needs and refer financial products and services. • Managed credit, operational, reputational, regulatory and legal risks related to personal interactions, customer transactions and financial exposures. • Reconciled cash drawer by proving cash transactions, counting and packaging currency and coins. • Maintained customer confidence and protects bank operations by keeping information confidential. Show less