Eric Okonski
Project Coordinator at SOVI Creative- Claim this Profile
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English Native or bilingual proficiency
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Polish Native or bilingual proficiency
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French -
Topline Score
Bio
Credentials
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Google My Business
Google Digital Academy (Skillshop)Mar, 2021- Oct, 2024 -
The Strategy of Content Marketing
CourseraJul, 2020- Oct, 2024 -
Advanced Google Analytics
Google Analytics AcademyMar, 2021- Oct, 2024 -
Google Analytics for Beginners
Google Analytics AcademyMar, 2021- Oct, 2024 -
Klaviyo Product Certified
KlaviyoMar, 2021- Oct, 2024
Experience
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SOVI Creative
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Canada
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Technology, Information and Internet
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1 - 100 Employee
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Project Coordinator
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Mar 2021 - Present
- Managing projects and tasks for various clients via Shopify & Klaviyo platforms. - Ensuring cross-communications between various specialized departments (Marketing, Development, Design etc.). - Clerical work (Ticket & task assigning & scheduling) - Monthly revenue reporting for managers & clients. - Planning meetings & updating clients/Project Managers. - Website QA testing: Functional testing, localization testing, payment testing, performance testing, usability testing, accessibility testing. - Creating and executing email marketing campaigns & promotions (Klaviyo, Shopify etc.) Show less
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Archdiocese of Toronto
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Canada
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Religious Institutions
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100 - 200 Employee
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Freelance Video Editor
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Apr 2022 - Jan 2023
Created videos for the Archdiocese Securities Made Simple series. Compiled, edited and modified raw footage and audio clips to create desired end product for client using Adobe apps (Premiere pro etc.) Created videos for the Archdiocese Securities Made Simple series. Compiled, edited and modified raw footage and audio clips to create desired end product for client using Adobe apps (Premiere pro etc.)
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Freelance
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Egypt
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Human Resources
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1 - 100 Employee
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Social Media Coordinator
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Dec 2020 - Mar 2021
• Development and curation of engaging content for social media platforms • Assistance in the creation and editing of written, video, and photo content • Social Media Calendar creation + maintenance • Assistance in the development and management of social media marketing • Development and curation of engaging content for social media platforms • Assistance in the creation and editing of written, video, and photo content • Social Media Calendar creation + maintenance • Assistance in the development and management of social media marketing
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Air Canada
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Canada
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Airlines and Aviation
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700 & Above Employee
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Concierge
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Jul 2019 - Jun 2020
• Identified and reviewed Top Tier/International Business Class reservations in advance of flight departure and/or arrival to ensure that all special service requests have been actioned. • Ensured system wide “personal service” follow-up through communication with the worldwide network of Air Canada Concierges. • Greeted and assisted all high value/high profile customers. • Monitored connections and proactively initiated re-bookings as required. • Worked closely with Super Elite reservations desk and Customer Relations to facilitate Super Elite customer needs and to resolve service failures. • Maintained and updated Concierge library of reference material and daily log. • Developed a network of contacts and resources that provide assistance in accommodating the diverse requests of our top tier customers. • Offered the highest level of customer service at the Concierge desk by assisting with any inquires our members may have including day of travel requests such as check-in, upgrades, connection assistance, re-booking, lost items, or local information. Show less
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Artsmarketing Services Inc.
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Canada
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Non-profit Organizations
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1 - 100 Employee
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Fundraiser
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Jan 2019 - Feb 2019
- Raised funds for both The Royal Ontario Museum and Plan International. - Engaged in weekly self-evaluation meetings with the Campaign Manager and Senior Director of Development. - Raised funds for both The Royal Ontario Museum and Plan International. - Engaged in weekly self-evaluation meetings with the Campaign Manager and Senior Director of Development.
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QuadReal Property Group
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Canada
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Real Estate
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700 & Above Employee
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Guest Services Representative
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Oct 2015 - Dec 2018
- Responded to customer requests via telephone and face-to-face interactions.- Dealt with the selling of Cloverdale Mall gift cards, as well as special promotions, some of which were directly in support of retailers within the facility.- Managed documentation and contracts regarding rental services.- Enter details such as rental information and daily logging of activities, at the desk and within the mall, on an excel spreadsheet.- Worked directly with Security, Operations, as well as Housekeeping, to achieve optimal service for guests.- Supported Marketing with implementation and execution of special events such as: Free Electronic Waste Disposal Day (2015), Canadian Breast Cancer Foundation initiative Branches of Strength and Courage (2016), Bee Friendly Initiative (2016), March Break Kids Event (2017+2018), Easter Bunny Event (2017 + 2018), and Relish the Foodie Event (2018). Show less
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Marketing Intern
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Feb 2018 - Mar 2018
- Coordinated and participated in promotional activities and events.- Dealt with the technical aspects of online marketing, such as accessing the back-end of the website.- Edited and updated store promotions.- Worked with social media websites, managing the social media calendar and further developing new engaging content.- Managed, organized, and evaluated information and data such as programs summaries and individual transaction summaries.
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Payless ShoeSource
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United States
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Retail
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Retail Sales Associate
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Dec 2014 - Oct 2015
- Worked collaboratively in a team environment. - Developed positive customer relationships through excellent service. - Helped customers with questions, problems and complaints, in-person and via telephone. - Maintained an up-to-date knowledge of product and service offerings to serve as an informational resource to customers and team members. - Worked collaboratively in a team environment. - Developed positive customer relationships through excellent service. - Helped customers with questions, problems and complaints, in-person and via telephone. - Maintained an up-to-date knowledge of product and service offerings to serve as an informational resource to customers and team members.
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Parks, Forestry and Recreation
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Government Administration
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Lift Operator
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Nov 2011 - Mar 2014
- Oversaw and operated the lifts efficiently and effectively. - Provided appropriate action when necessary to either escalate or de-escalate situations at hand. - Made a secure environment for the customers, allowing them to comfortably enjoy the facilities. - Oversaw and operated the lifts efficiently and effectively. - Provided appropriate action when necessary to either escalate or de-escalate situations at hand. - Made a secure environment for the customers, allowing them to comfortably enjoy the facilities.
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Education
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2014 - 2018
University of Guelph-Humber
Bachelor of Business Administration - BBA, Marketing
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