Eric Oduol

ICT System Support Administrator at AAR INSURANCE KENYA LTD
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Contact Information
us****@****om
(386) 825-5501
Location
Kenya, KE

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Credentials

  • PECB Certified Provisional Data Protection Officer
    PECB
    Sep, 2022
    - Oct, 2024
  • AWS Certified Solutions Architect – Associate
    Amazon Web Services (AWS)
    May, 2022
    - Oct, 2024
  • AWS Certified Cloud Practitioner
    Amazon Web Services (AWS)
    Dec, 2021
    - Oct, 2024
  • Cisco Certified Network Associate Routing and Switching (CCNA)
    Cisco Networking Academy
    Feb, 2020
    - Oct, 2024

Experience

  • AAR INSURANCE KENYA LTD
    • Kenya
    • Insurance
    • 1 - 100 Employee
    • ICT System Support Administrator
      • Jan 2019 - Present

      In my current role, I support both infrastructure and systems to ensure stability and enhanceoptimal utilization of ICT systems. This role has enabled me to sharpen my skills in system testing,quality assurance, compliance, deployment and maintenance. I have distinguished myself withthe following achievements.Achievements: Successfully migrated AAR emails to Microsoft Office 365 cloud platform. Facilitated migration of AAR Datacenter servers to Amazon Web Services cloud platformfor utmost efficiency and availability. Successfully delivered the integration between AAR Insurance Ltd medical system(eOxegen) and Carepay Ltd service provider system (m-tiba). Timely deployment of the Non-Medical General Business System (AIMS) for AARInsurance Ltd. Successfully tested and deployed the new Insurance Medical System(eOxegen) for AARInsurance Ltd. Evaluated systems and ensured adherence to established performance standards. Participated in the implementation of system changes as per project plans. Installed and configured computer hardware, operating systems and applications. Administered and maintained LAN and WAN networks.

    • ICT Support Admin
      • Jan 2018 - Jan 2019

      Provided infrastructure level support to the company. I had the following roles: Installed and configured computer hardware, operating systems and applications. Administered and maintained LAN and WAN networks. Resolved and restored operational issues and ICT services. Carried out preventive maintenance of ICT infrastructure across all sites. Communicated system outages and subsequent resumption to all affected usersefficiently. Undertook appropriate data security and access controls with consideration of bothlocal and wide area issues. Tested new versions/enhancements of systems before deployment andmaintained manuals and documentation of changes.

    • Underwriting Assistant
      • Sep 2015 - Dec 2017

       Performed corporate business underwriting. Was assigned to the role of Risk Champion for both the Underwriting team and ICTdepartments to compile and record data for the risk register. Supported the AAR Project team in the testing and implementation of the new InsuranceMedical system (eOxegen).

Education

  • Cisco Networking Academy
    Professional Certification, Computer Systems Networking and Telecommunications
    2019 - 2020
  • JKUAT UNIVERSITY
    bachelor of business with Information Technology, Information Technology
    2012 - 2015

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