Eric Miller

Management Analyst at NITAAC (National Institutes of Health Information Technology Acquisition and Assessment Center)
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Location
Washington DC-Baltimore Area

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Experience

    • Management Analyst
      • Jul 2021 - Present

      I serve as a Management Analyst with the U.S. Department of Health and Human Services, National Institutes of Health, Office of Acquisition and Logistics Management, NIH Information Technology Acquisition and Assessment Center (NITAAC) Being with DHHS/ NIH makes me a valuable member of the NIH Information Technology Acquisition and Assessment Center (NITAAC) team. My roles and responsibilities consist of: -Working with senior management officials to research, evaluate, and interpret policies and procedures for the NIH and the NITAAC program. -Provides advice to management regarding all administrative support work programs, including presenting management options and alternatives in securing resources and services necessary to achieve goals and objectives. -Conducts complex studies or special projects, and leads or participates in field visits. -Preparing a variety of comprehensive status reports, management summaries, and briefing papers which identify problems, assess the overall condition of work completed or in progress and outlines issues, solutions, and recommendations. -Initiates and executes administrative/management projects. -Functions as the Contracting Officer Representative (COR) for in house contract team who that are IT/ Cyber/ Cloud related with over 100 contractor staff. -Reviews deliverable, ensures deliverables meet milestones and established goals and verifies and approves vouchers for payment. -Process modifications and reports for all three GWACs (CIO-SP, CIO-SP3, CIO-CS) Show less

    • Government Administration
    • 700 & Above Employee
    • Program Analyst
      • Mar 2019 - Jul 2021

      I served as a Program Analyst with the U.S. Department of Homeland Security, U.S. Coast Guard, Resource Manangment and Governance Division/ C5I Acquisition Governance Support Branch. Being a Coast Guard civilian makes me a valuable member of the Coast Guard team. My roles and responsibilities consist of: -Analyzing and evaluating portions of the Information Technology Acquisition Review (ITAR) process for all Coast Guard IT acquisitions and spending in support of the ITAR Coordinator. -Participating in the analysis and evaluation of USCG IM/IT project implementation plans to ensure adequate resources are available to support all maintenance and logistics aspects before proceeding from the development/ procurement phase to the production/operational phase. -Participating in providing technical guidance in submissions for all IM/IT related resources. -Evaluating and assimilates information concerning administrative and program management processes. -Analyzing and evaluates on a quantitative or qualitative basis the entire or segments of the Information Technology -Acquisition Review (ITAR) process for all Coast Guard IT acquisitions sand spending in support of the ITAR Coordinator. -Assisting with the development and review of sensitive information including pre-decisional and/or embargoed IT budget, workforce and organizational changes. -Negotiating for the acceptance of agency positions on key Government-wide policy initiatives. Show less

    • United States
    • Government Administration
    • 700 & Above Employee
    • Business Opportunity Specialist
      • Sep 2018 - Mar 2019

      I served as a Business Opportunity Specialist with the U.S. Small Business Administration in the Washington Metropolitan Area District Office My roles and responsibilities consisted of: - Building effective relationships with a portfolio of small business CEOs; gaining awareness of the needs, goals and challenges faced by firms and recommending options and solutions. - Program Compliance and 8 (a) Business Development - completing all assigned 8 (a) Annual Reviews and Mentor Protégé/Joint Venture agreements and other programmatic support activities such as offer letters, change of ownership requests, waivers, and resolving contracting issues. - Implement and optimize impact and effectiveness of the 8(a) Business Development Program, Small Disadvantaged Business Certification Program (SBD), Historically Underutilized Business Zone (HUBZone), Women/Economically Disadvantaged Owned Small Business (WOSB/EDWOSB) Program, Service Disabled Veteran (SDVOSB) and Veteran Owned Small Business (VOSB) Program and other small business certification and assistance programs. - Training and Outreach - Public speaking is required to conduct or participate in training and outreach activities such as training 8(a) participants, contracting officers, and SBA Resource Partners. - Provide training and entrepreneurial coaching to small businesses regarding federal socioeconomic government contracting programs requiring certification. - Small Business Opportunity Assistance - provide assistance with small businesses, procuring entities, collaborative partners, resource partners and the general public regarding SBA programs and services. - Business Development - reviews firms' annual business plans and assists with increasing revenue and business development. Show less

    • United States
    • Armed Forces
    • 700 & Above Employee
    • Contract Specialist
      • Apr 2018 - Sep 2018

      I served as a Contract Specialist with the Department of Defense, Department of the Army, U.S. Army Contracting Command at Fort Belvoir Army Base. Below is a list of my roles and responsibilities: -Serve as a Contract Specialist, negotiate the pre-award, and post-award phases of contracts to procure a variety of sophisticated communications-electronics (C-E) equipment, components and services at any stage of development from research to full production. -Resolve inadequacies of problem areas with project engineer, legal advisor, cost accountant, maintenance engineer, material manager, etc., as appropriate. -Negotiate changes in the terms of the contract to include specifications, delivery schedules, payment, etc. -Determine contractor adherence to legal, financial, production and delivery requirements; submission of periodic technical and progress reports; responsibility regarding timely delivery, loss, destruction or damage to Government property; shipping and material discrepancies, or similar problems. - Submit the protest file with all recommendations to the contracting officer for review and approval. - Perform detailed analysis of proposals received, ensuring strict compliance with specifications on advertised procurements, and reviews for adequacy and sufficiency of the contractual document prior to recommending award. -Monitor services contracts that are Firm Fixed Price, Indefinite Delivery-Indefinite Quantity, and cost+ price. -Develop acquisition strategies, conduct technical reviews and develop cost benefit analysis to determine the most effective methods of meeting program/project goals. - Obtain necessary reports, evaluates and makes a determination of contractor responsibility. - Analyze requirements and recommend necessary revisions to requesting activities to clarify requirements. - Recommend the acquisition strategy, determining milestones, and drafting the acquisition plan. -Perform all pre-award contracting functions related to fixed-priced. Show less

    • United States
    • Government Administration
    • 300 - 400 Employee
    • Budget Policy Specialist/ Pathways
      • Mar 2018 - Apr 2018

      I served as a Budget/ Policy Specialist with the Executive Office of the President, Office of Management and Budget, Office of Federal Financial Management. Highlights: One of my biggest projects was compiling data via excel spreadsheet with reporting's of recommendations from all agencies Office of Inspector General in adherence to the Government Charge Card Prevention Act of 2012. I compiled reports/ data from Fiscal Year 2016 and 2017 as well as drafted correspondence that was sent to the U.S. Congress for review. Below is a list of my roles and responsibilities: -Performing basic financial management and policy duties as directed by higher graded staff members. -Providing analysis of financial management policy issues to identify significant factors, trends, financial management issues, and other effects and recommend solutions. -Conducting outreach, provides technical assistance, and engages with key stakeholders and partner organizations within OMB, Federal agencies, and external partners including state, local, tribal governments, nonprofits, universities, auditors, and congress. -Coordinating interagency policy development processes and oversees project plans for government-wide implementation of new policy. -Assisting in the review and analysis of agency submissions, studies, research materials, and other information related to assigned areas. -Facilitating internal Office of Management and Budget (OMB) and interagency communication. Show less

    • United States
    • Government Administration
    • 700 & Above Employee
    • Budget Technician/ Pathways
      • Jul 2017 - Mar 2018

      I served as a Budget Technician in the Accounting and Finance department with DOI, NPS, National Mall & Memorial Parks (NAMA) Below is a list of my roles and responsibilities: • Assist in preparation and maintenance of an annual budget. • Adjusts, revises, and updates current year operating budget. • Determines and assigns appropriate account information to major projects/activities. • Drafts procedural guidance for submission of annual estimates of funding needs. • Makes financial reviews throughout the Fiscal Year ensuring that allocations are not exceeded and that surpluses/shortages are identified. • Tracks obligations, expenditures, and accounts receivables, and reconciles in-house records with accounting reports. • Prepares expenditure transfers and other adjustment vouchers to effect changes to information entered into the official accounting system. As well as creates spreadsheet to track expenditures, payments, and other financial records. -Performs budget formulation work involving review and preparation of annual funding needs for one or more future budget years for assigned, relatively stable organizations, activities, and/or accounts. -Performs budget execution and administration work involving the monitoring of obligations incurred and the actual expenditures of funds. -Provides advice, assistance, and guidance on budgeting and related information. -Conducts analyses, reviews, and special studies of budget and/or related information for assigned programs/organizations. -Uses automated budgetary system(s) and computer-generated products in accomplishing budgeting assignments. Includes.... FBMS, OTCNet, EMIS, Sharepoint administration, DOILearn. -Expert in all Microsoft Office Applications (Excel, Word, Powerpoint, Access, etc....) Analytic Functions -Run business reports using Oracle SQL Developer, Discoverer, MicroStrategy, Tableau, and Salesforce as needed. -Collaborate with the Data Warehouse team to build and run scheduled reports. Show less

    • United States
    • Government Administration
    • 700 & Above Employee
    • Management Assistant/ Pathways
      • Nov 2016 - Jul 2017

      - I served as a Management Assistant with the IRS, Office of Chief Counsel, General Legal Services department. In GLS I help support four branches: Ethics and General Government (EGG), Claims, Labor and Personnel (CLP), Personal Contracts and Technology Law (PCTL), and Area Counsel Washington (AC WAS). Below is a list of my roles and responsibilities: • Creates and/or maintains various records of organizational and operational charts, function statements, and staff levels. Searches historical files for readily available information. • Maintains established records of management analysis data and reports, provides standard explanation of procedures and requirements, identifies clear errors in data, and compiles management data into prescribed formats. • Recognizes and extracts pertinent information from various sources (e.g., manual logs and/or software programs); prepares, verifies and maintains statistical data relating to workload and staffing for historical and forecasting analysis purposes, corrects obvious mathematical errors, and assists the staff in preparing regular and ad hoc studies for assigned office. • Assists management analyst or assigned staff member with extracting information from tracking systems in the format required for various status reports, case controls, workload studies, etc. Locates missing information. Prepares weekly, monthly, quarterly, and annual statistical reports. Is able to extract ad-hoc reports from the assigned database(s) for use in analyzing office inventory. This analysis includes case openings, case closings, and timeliness in case processing. Recognizes and recommends the need for special reports not available on assigned databases. • Receives requests for information, advises when the information can be furnished, and follows up with staff to see that it is provided. • Searches for, assembles, and summarizes information from files and documents in the office and from outside sources for the supervisor’s use. Show less

    • United States
    • Government Administration
    • 700 & Above Employee
    • Visitor Assistant
      • Feb 2016 - Aug 2016

      • As a Visitor Assistant, I serve as one of the primary points of contact for the visitors that arrive at the Capitol Visitor Center on a daily basis—as many as 12,000-15,000 visitors per day during the peak visitation period. • I have to provide exemplary customer service by welcoming and proactively engaging with visitors, responding to requests from visitors, and providing general and basic information about a variety of topics, including but not limited to, the United States Capitol and Congress, security guidelines, the amenities available in the Visitor Center, the historical significance of exhibits and artifacts on display in the Visitor Center, and the process for going on a tour of the Capitol. • Assist visitors with a variety of functions, including but not limited to, general directions and way-finding, reservation check-in and tour pass distribution, coat check services, large group coordination, distribution of listening devices, and theater loading and operations. • Provide assistance to visitors who require special attention, advising them appropriately, according to their needs. • Operate various types of equipment, such as computers, coat check carousels, two-way radios, assisted listening devices, and audio visual touch screens. Show less

    • Visitor Use Assistant/ Pathways
      • Jul 2015 - Feb 2016

      • Facilitate visitor enjoyment of the park and its resources. • Encourage visitors to develop a sense of stewardship of park resources • Engaging with visitors about park facilities and resources such as visitor centers, campgrounds and historical sites. • Researched interpretive programs, and worked in teams to gather information that would be presented in a variety of formal and informal programs including orientation talks, environmental education programs, conducted walks, demonstrations and campfire programs. • Collecting and accounting for fees and operates electronic cash register and Reconciling cash receipts, disbursements and journals. • Interacts with visitors and disseminates information • Performs traffic control at park entrances and/or related locations • Provides information about recreational opportunities and events. • Directs customers/visitors to services and facilities. Deal with visitors/customers who are difficult, hostile or distressed • Resolve customer/visitor complaints • Deal with a very high volume of personal contacts in a shift • Handles crowd control and emergency situations, such as emergency medical response and/or finding a lost family member in crowds. • Other duties may include gathering information for reports, compiling statistical data, directing traffic, patrolling the back-country, and helping to combat wild-land and structural fires. Show less

Education

  • University of North Carolina at Wilmington
    Master of Arts - MA, Liberal Studies/ Concentration: Government Administration
    2014 - 2017
  • EF Tours
    Black In France
    2013 - 2013
  • Winston-Salem State University
    Bachelor of Arts - BA, Liberal Studies/ Concentration: Communication and Media Studies
    2011 - 2013
  • Forsyth Technical Community College
    Associate of Arts and Sciences - AAS, Business Administration/ Accounting and Finance
    2009 - 2011

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