Eric Miller

Software Development Manager at Finance of America Home Improvement
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Contact Information
us****@****om
(386) 825-5501
Location
Lancaster, South Carolina, United States, US

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Experience

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Software Development Manager
      • May 2022 - Present

    • United States
    • Banking
    • 700 & Above Employee
    • Technology Delivery Lead
      • Nov 2021 - May 2022

    • United States
    • Financial Services
    • 700 & Above Employee
    • Information Technology Manager
      • Jan 2018 - Dec 2021

      • Lead team of 12 full time employees and 10 contractors responsible for physical access control technology• Define team goals and performance expectations• Interface with business partners on large scale hardware and software replacement effort• Manage third party vendor relationships related to physical access control systems

    • Business Systems Consultant/Technical Project Manager
      • Nov 2010 - Jan 2018

      • Provided daily technical project management for two applications (Partnerships and Electronic In/Out Board)• Created and maintained project plans for full SDLC development projects• Managed development, infrastructure, compliance, and disaster-recovery projects• Reported status to senior management and business partners• Partnered with business leadership on project scope creation, annual application roadmaps, and issue resolution• Coached and mentored all direct reports

    • Technical Analyst
      • Jul 2008 - Nov 2010

      • Gathered and document requirements for enhancements and bug fixes to HR applications• Authored functional and technical design documents, as well as unit test plans, in accordance with Wachovia’s SDLC process• Developed java code and SQL queries for enhancements, bug fixes, and ad-hoc reporting• Managed project schedules for bug fixes and minor system enhancements• Participated in discussions regarding enhancements to Wachovia’s development lifecycle

    • United States
    • Aviation & Aerospace
    • 700 & Above Employee
    • Technical Project Manager
      • Jun 2007 - Jul 2008

      • Managed redesign of Goodrich external website through full SDLC process• Scheduled work tasks and provide technical leadership for group of three contractors• Gathered requirements through meetings with the business and marketing communities• Performed unit testing and assist with QA and CAT testing• Developed Java code, Vignette content type definitions, and Vignette Portal components for use with the new Goodrich external website

    • Senior Web Developer/Business Analyst
      • Jun 2006 - Jun 2008

      • Assisted business teams with requirements definition for enhancement projects• Prototyped website changes for numerous business user groups• Scheduled enhancement and bug fix requests from the business community• Reported status of enhancements and bug fixes to business community and technical management• Supported maintenance efforts and production environment for Goodrich intranet and external website• Developed and supported security mechanism for interfacing with third party Talent Management application• Designed new reports for Java-based Cost of Quality intranet application Show less

    • United States
    • Financial Services
    • 700 & Above Employee
    • Senior Web Developer/Technical Lead
      • May 2003 - Jun 2006

      • Led junior developers through the requirements, analysis, design, and development phases of multiple projects• Provided technical guidance to business counterparts in use case requirements sessions• Assisted project managers with task scheduling• Created activity, sequence, and object diagrams in Rational Rose to define our application architecture• Developed Java components, JSP’s, Javascript, and Java Beans for the UI on multiple web-based Java applications

    • Technical Lead
      • May 2001 - May 2003

      • Provided technical leadership for a group of two to six developers• Interfaced with business team to determine requirements and scope of projects• Assessed technical projects to aid in project scheduling• Participated in change control board meetings with technical and business management• Created Java (J2EE, JSP, JDBC, Javascript and Java Beans) and C code for enhancements to Vanguard websites• Reviewed design documents and code before submitting software to the testing group Show less

    • Senior Web Developer
      • Sep 1999 - May 2001

      • Developed C libraries to assist team members on the Your Employer Plan project• Documented logical and physical design of software using both custom Vanguard templates and UML• Wrote and debugged Java code for several projects on the object-oriented High Net Worth website

    • Software Development
    • 1 - 100 Employee
    • Software Engineer
      • Aug 1997 - Sep 1999

      • Interacted with external clients to assess points of pain and schedule bug fixes • Debugged, enhanced, and created new C code for the Foreign Exchange Options system • Authored low level design documents for new enhancements to this system • Created SQL commands imbedded in C code in order to access tables within a Sybase database • Interacted with external clients to assess points of pain and schedule bug fixes • Debugged, enhanced, and created new C code for the Foreign Exchange Options system • Authored low level design documents for new enhancements to this system • Created SQL commands imbedded in C code in order to access tables within a Sybase database

    • United States
    • Financial Services
    • 700 & Above Employee
    • Programmer Analyst
      • Jul 1996 - Aug 1997

      • Interacted with traders and analysts to gather requirements for enhancements to the PARA application • Provided daytime support for the application’s users and overnight support for batch processing • Developed and tested C code for the energy swaps and options areas in the PARA application • Interacted with traders and analysts to gather requirements for enhancements to the PARA application • Provided daytime support for the application’s users and overnight support for batch processing • Developed and tested C code for the energy swaps and options areas in the PARA application

  • Bell Atlantic
    • Greater Philadelphia Area
    • Programmer
      • May 1995 - Jun 1996

      • Developed and tested C code for the Billing Instructions window in the SSNS application • Designed the Billing Instructions window using UIM/X • Interfaced with requirements staff to ensure proper window functionality • Developed and tested C code for the Billing Instructions window in the SSNS application • Designed the Billing Instructions window using UIM/X • Interfaced with requirements staff to ensure proper window functionality

  • Prudential Securities
    • Greater New York City Area
    • Software Programmer
      • Jun 1994 - May 1995

      • Created, modified, and tested COBOL code for the monthly statements system • Produced and enhanced JCL to run production jobs • Submitted written reports to management upon completion of projects • Created, modified, and tested COBOL code for the monthly statements system • Produced and enhanced JCL to run production jobs • Submitted written reports to management upon completion of projects

Education

  • Northeastern University
    Master of Science - MS, Computer Science
    1992 - 1994
  • City University of New York-Brooklyn College
    Bachelor of Science - BS, Computer Science
    1988 - 1992

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