Experience

Renewal By Andersen of Central New York

• United States
• Construction
• 1 - 100 Employee

• Business Manager

  • Feb 2017 - Present

  As Business Manager, accountable for all Post-Sales processes. Deliver a World Class Homeowner experience resulting in a 92.5 rating through Medallia Survey's. As Business Manager, accountable for all Post-Sales processes. Deliver a World Class Homeowner experience resulting in a 92.5 rating through Medallia Survey's.



Altaquip

• Consumer Services
• 1 - 100 Employee

• Service Center Manager

  • Mar 2013 - Nov 2016

  National service provider of commercial and residential small engine repair services. Received 1st place award for outstanding customer service and 3rd place award for Service Center Manager of the year 2014. Focused on Operational Excellence and Continuous Improvement has resulted in meeting and exceeding performance metrics. National service provider of commercial and residential small engine repair services. Received 1st place award for outstanding customer service and 3rd place award for Service Center Manager of the year 2014. Focused on Operational Excellence and Continuous Improvement has resulted in meeting and exceeding performance metrics.



Edward Joy Electric

• United States
• Utilities
• 1 - 100 Employee

• Operations / Finance

  • Feb 2012 - Oct 2012

  Accountable for daily operations and finance data entry for Inventory receipts, Accounts Payable/Receivable and various weekly/monthly system reports. Accountable for daily operations and finance data entry for Inventory receipts, Accounts Payable/Receivable and various weekly/monthly system reports.



TJ Sheehan Distributing

• United States
• 1 - 100 Employee

• Inventory Control Coordinator

  • Jan 2009 - Jan 2012

  Perform daily inventory cycle counts, research adjustments, and product receiving for this multi million dollar A/B and Craft Beer distributor servicing central and western NY. Perform monthly inventory cycle counts to exceed 100% of all SKU’s Ensure inventory receipts are properly entered to maintain inventory control Labeled all product in warehouse to facilitate accurate picking by staff Perform daily inventory cycle counts, research adjustments, and product receiving for this multi million dollar A/B and Craft Beer distributor servicing central and western NY. Perform monthly inventory cycle counts to exceed 100% of all SKU’s Ensure inventory receipts are properly entered to maintain inventory control Labeled all product in warehouse to facilitate accurate picking by staff



PM HRC Inc

• Operations Consultant

  • Feb 2006 - Dec 2008

  This position was held while actively seeking a position after being downsized. This position was held while actively seeking a position after being downsized.



Preferred Sourcing, LLC

• United States
• Wholesale Import and Export

• Team Leader

  • Dec 2006 - Sep 2007

  Lead inspection project teams to sort product and provide quality control for automotive parts. Lead inspection project teams to sort product and provide quality control for automotive parts.



SourceOne Healthcare Technologies, Inc

• Distribution Center Manager

  • Jan 2003 - Nov 2005

  A national Distributor of medical supplies and equipment with annual revenues of over 1 Billion Dollars, SourceOne acquired the former company Diagnostic Imaging and Health Care Products (HCP) to form the largest distributor of medical supplies and equipment. As Distribution Center Manager for the Liverpool Distribution Center, the fourth largest in the country supporting an 60 Million-Dollar revenue stream, oversaw all warehouse and distribution staff throughout New York State. Accomplishments: Successfully integrated the Albany, Syracuse, and Rochester distribution centers into a new 110,000 sq. ft. warehouse/distribution center in Liverpool, NY Managed inventory for many of the Upstate New York Hospitals through the use of weekly needs assessment programs Worked closely with senior management to deliver operational and service improvements while maintaining expense lines Managed a staff of 45 people responsible for over 700 deliveries per week in New York, Pennsylvania, Massachusetts, and Vermont Show less



S&W X-Ray/Diagnostic Imaging Inc

• General Manager

  • Jul 1997 - Dec 2002

  As General Manager for the Syracuse office, with revenues of 12 Million Dollars Annually, responsibilities included all functions relevant to successful and profitable operations of the Distribution Center. Main focus was on monthly financial Profit and Loss performance, Service revenues, and Inventory controls. Oversaw the service department and engineers to maximize service revenue agreements and contracts, equipment installations, and project management to meet strict customer deadlines. Negotiated shipping terms and conditions with common carriers to maximize freight cost savings. Purchased Film, Barium, Chemistry, Disposable Paper Products, and OEM Equipment and Parts for the Medical Industry including pricing agreements and contracts. Accomplishments follow: Selected as one of the top leaders to participate in an evaluation of my leadership skills through NCC Assessment Technologies. The test group consisted of 30 participants out of 4,000 employees within the company. The Syracuse office was ranked in the top 5 offices in the country with the highest Gross Profit Margin and Profitability under my direct leadership. Effectively managed our total operating expenses below forecast. Significant achievement in managing Accounts Receivable Aging resulting in a decline of balances over 60 and 90 days, and higher monthly collection. Reduced overtime through creative scheduling of distribution and service staff. Achieved overall customer satisfaction rating of 98% for the last 12 months. Show less



Wynit Inc

• United States

• Operations Officer

  • Oct 1990 - Jul 1997

  Primary responsibilities as operations officer was to work with management staff to assure that all departments including the warehouse operate efficiently, have adequate staffing to meet business demands, and decrease operating cost while increasing productivity. Accomplishments: Reduced telecommunications expense by 33% or $20,000 Researched and implemented new insurance carrier for workers compensation and all business liability insurance resulting in a 20% to 30% savings in annual premium Responsible for a major relocation/expansion of our office, $1 Million dollar warehouse inventory, telecommunications equipment, and computer operating systems. Transition was seamless to our customer base. Show less