Experience

First Republic Bank

• United States
• Banking
• 700 & Above Employee

• Senior Technical Writer

  • Jul 2021 - Present



BNY Mellon

• United States
• Financial Services
• 700 & Above Employee

• Senior Technical Writer

  • Aug 2018 - Nov 2019

  Created technical documentation for Cloud migration of 70,000 employees worldwide from on-premise infrastructure to Microsoft cloud M365 as per bank-wide digital initiative. Created technical documentation for Cloud migration of 70,000 employees worldwide from on-premise infrastructure to Microsoft cloud M365 as per bank-wide digital initiative.



Morgan Stanley

• United States
• Financial Services
• 700 & Above Employee

• Senior Technical Consultant

  • Oct 2017 - Jun 2018

  Created technical documentation for multiple work streams in Capital Markets during re-engineering of trading systems. Delivery of content using Wiki sites. Created technical documentation for multiple work streams in Capital Markets during re-engineering of trading systems. Delivery of content using Wiki sites.



Citi

• United States
• Financial Services
• 700 & Above Employee

• Senior Technical Consultant

  • Feb 2017 - Oct 2017

  Created SDLC technical documentation for Compliance AML big data behavioral modeling in a Cloudera HIVE Apache Spark HDFS big data environment. Created SDLC technical documentation for Compliance AML big data behavioral modeling in a Cloudera HIVE Apache Spark HDFS big data environment.



BNP Paribas

• France
• Banking
• 700 & Above Employee

• Senior Technical Consultant

  • Jul 2015 - Sep 2016

  Created SDLC technical documentation for Asset & Liability Management (ALM) IT work stream. Worked with Treasury, Finance and IT to document all aspects of IHC for U.S. Liquidity reporting (U.S. LCR, Collateral Management, Stress testing, QRM, ILM and 5G submission) for all entities within combined U.S. Operations. Documented operational procedures related to Production Go Live of Liquidity Reporting Platform (User Access Control; IT Security Procedures; Change Management; Patch Management). Developed user-facing guidance for first-time users of balance sheet reporting platform. Show less



MUFG

• Japan
• Financial Services
• 700 & Above Employee

• Senior Technical Consultant

  • Apr 2015 - Aug 2015

  Created and updated all IT policy and procedures documentation to comply with FFIEC banking guidelines. Documented IT operational procedures including Event management, Incident management and Vulnerability management to address audit findings. Clarified English language wording in procedures documents that were translated from Japanese. Created and updated all IT policy and procedures documentation to comply with FFIEC banking guidelines. Documented IT operational procedures including Event management, Incident management and Vulnerability management to address audit findings. Clarified English language wording in procedures documents that were translated from Japanese.



Lloyds Banking Group

• United Kingdom
• Financial Services
• 700 & Above Employee

• Senior Technical Consultant

  • Mar 2014 - Feb 2015

  Performed Gap analysis of technical documentation for missing SDLC documentation. Suggested process improvements for document templates. Documented systems related to Anti Money Laundering(AML), PEGA Customer Sanctions, Payment Screening, Know Your Customer (KYC) and Actimize Transaction Monitoring. Wrote process documentation for Legal and Compliance departments. Created Cyber Security Preparedness documentation for NYS bank examiners. Performed Gap analysis of technical documentation for missing SDLC documentation. Suggested process improvements for document templates. Documented systems related to Anti Money Laundering(AML), PEGA Customer Sanctions, Payment Screening, Know Your Customer (KYC) and Actimize Transaction Monitoring. Wrote process documentation for Legal and Compliance departments. Created Cyber Security Preparedness documentation for NYS bank examiners.



Moody's Investors Service

• United States
• Financial Services
• 700 & Above Employee

• Senior Technical Writer

  • May 2013 - Oct 2013

  Created technical design documentation for Moody’s services in SOA. Documented the integration of external functionality using web services. Documented data-use cases and data usage patterns for a centralized Data Virtualization Layer (DVL) repository for the Enterprise Architecture group. Created Service Oriented Architecture (SOA) Developer's Guide for Service and Application developers Created Best Practices documentation for enterprise-wide data access as part of SOA strategy.. Assisted EA Group in paradigm shift to “data by reference” as a foundational strategy. Red Hat Enterprise MRG messaging; Google Protocol Buffers; Virgo OSGi server; AMPQ. Show less



Medidata Solutions

• United States
• Software Development
• 700 & Above Employee

• Senior Technical Communicator

  • Nov 2005 - Dec 2012

  Created Regulatory Compliance documentation and web site for auditors of Medidata Clinical Trials software including Drug Safety Documented SOAP XML APIs for collection and retrieval of Clinical Trials data. Excellent working knowledge of world wide Regulatory Affairs Oversaw and mentored colleagues in creating SDLC documentation. Administered Xerox DocuShare EDMS for all R&D documents. As a member of multiple Agile development teams, I participated in writing user stories, planning poker, and daily SCRUM. Managed documentation projects from start to finish including gather information, planning, writing, and review. Provided Content Curation and Content Strategy for Google sites Medidata Knowledgebase. Show less