Experience

Lotus International Company

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Tongfang Warranty/Parts/Inspection/Au Optronics Panel Repair

  • Jun 2012 - Present

  Inspect incoming returns for cosmetic and operational defects Test HDMI, Component, and Composite video inputs on LCD and LED televisions to verify correct function Record test and inspection data and create tracking numbers on PC for completed orders using barcode scanner and label printer Disassemble LCD and LED televisions to repair any loose parts and connections and re-assemble when complete Pack and send warranty replacement parts such as circuit boards to fulfill customer requests Pack and send warranty replacement LCD and LED televisions to fulfill customer requests Enter LCD and LED panels into system and create tracking numbers on PC using bar code scanner and label printer Help inspect screens for defects and using pattern generator and determine where to send for next level of repair Help replace defective LCD and LED back lights and damaged polarizer film in clean room Remove defective tabs and prep glass surface for application of new tabs Bond new tabs to glass using glass bonding machine in clean room Show less



RadioShack

• United States
• Blockchain Services
• 700 & Above Employee

• Store Support Services

  • Aug 2001 - Oct 2012

  Visually inspect electronics returns prior to packaging and shipping them to central warehouse Update and complete Plan-o-grams, diagrams of store and merchandise layouts Complete price audits, verifying any incorrect data using barcode scanner and in-house database to retag Ensure the store electronics are in working order and operational Load screen savers/screen shots onto display laptops Visually inspect electronics returns prior to packaging and shipping them to central warehouse Update and complete Plan-o-grams, diagrams of store and merchandise layouts Complete price audits, verifying any incorrect data using barcode scanner and in-house database to retag Ensure the store electronics are in working order and operational Load screen savers/screen shots onto display laptops



The Leona Group

• Detroit, Michigan

• Computer Technician Intern

  • Jan 2011 - Dec 2011

  Receive hands on training with the lateset software and hardware Ultilize online helpdesk to indentify, diagnose, and repair computer issues in educational enviroment Provide consistant, high-quailty customer service through follow-up Receive hands on training with the lateset software and hardware Ultilize online helpdesk to indentify, diagnose, and repair computer issues in educational enviroment Provide consistant, high-quailty customer service through follow-up



Walmart

• United States
• Retail
• 700 & Above Employee

• Electronics Sales Associate

  • Sep 2006 - Mar 2011

  Provide consistent, high-quality customer service identifying specific electronics per individual needs Price and replace electronics merchandise Work with POS system to complete cash transactions Provide consistent, high-quality customer service identifying specific electronics per individual needs Price and replace electronics merchandise Work with POS system to complete cash transactions



BDS Connected Solutions, LLC.

• United States
• Advertising Services
• 700 & Above Employee

• Sony Product Representative

  • Oct 2005 - Jan 2006

  Sony high definition television and digital camera demonstrations and assisted sales for this CA based company Sony high definition television and digital camera demonstrations and assisted sales for this CA based company