Eric Li

Paiza Club-Food and Beverage Assistant Manager at Sands China
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Contact Information
us****@****om
(386) 825-5501
Location
MO

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Experience

    • China
    • Hospitality
    • 700 & Above Employee
    • Paiza Club-Food and Beverage Assistant Manager
      • Sep 2016 - Present

      -Working and monitor team in food and beverage in High limited and Junket area -Provide VIP service in Casino food and beverage -Coordinate with casino colleagues to make sure appropriate service can be delivered to the guest in casino area -Monitor team member daily work and grooming standard -Arrange Team member work schedule -Micros Simphony POS Training for team member, create and manage POS system -Assist manager to analysis P&L (Profit and Loss) Report -Administration work in department- virtual roster and time manager approval -Manage and update food and beverage menu Show less

    • Hong Kong
    • Hospitality
    • 1 - 100 Employee
    • Guest Service Ambassador
      • Dec 2014 - Sep 2016

      - Work as guest service centre and answer guest enquires from email or phone. - Handle all services manner from in house guests or outsider. - Cooperate with travel agent to handle some reservation or amended booking from guest’s enquiries. - Work as guest service centre and answer guest enquires from email or phone. - Handle all services manner from in house guests or outsider. - Cooperate with travel agent to handle some reservation or amended booking from guest’s enquiries.

    • Macao
    • Hospitality
    • 700 & Above Employee
    • Housekeeping and Environmental services Supervisor
      • May 2013 - Aug 2014

      - Directly supervise the team in environment services. Majority in pest control and recycling in Galaxy Macau. - Coordinate closely with the departmental staff to ensure the delivery of guest services; - Meet regularly with other superiors or contractors to reviews the works and services. - Directly supervise the team in environment services. Majority in pest control and recycling in Galaxy Macau. - Coordinate closely with the departmental staff to ensure the delivery of guest services; - Meet regularly with other superiors or contractors to reviews the works and services.

    • Sandwiches hand and café attendant:
      • Jul 2012 - Mar 2013

      - It is about general food preparation and coffee making in coffee shop

    • Kitchen Steward
      • Oct 2010 - Mar 2013

      - It is about general cleaning duties within kitchen or food preparation area and scullery, assisting who are cooking, assembling and preparing ingredients for cooking and general pantry duties.

Education

  • 澳門大學
    Master's degree, International Integrated Resort Management
    2017 - 2020
  • 澳洲格里菲斯大學
    Bachelor's degree, International Tourism and Hotel Management
    2010 - 2012

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