Eric Li
Paiza Club-Food and Beverage Assistant Manager at Sands China- Claim this Profile
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Bio
Experience
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Sands China
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China
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Hospitality
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700 & Above Employee
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Paiza Club-Food and Beverage Assistant Manager
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Sep 2016 - Present
-Working and monitor team in food and beverage in High limited and Junket area -Provide VIP service in Casino food and beverage -Coordinate with casino colleagues to make sure appropriate service can be delivered to the guest in casino area -Monitor team member daily work and grooming standard -Arrange Team member work schedule -Micros Simphony POS Training for team member, create and manage POS system -Assist manager to analysis P&L (Profit and Loss) Report -Administration work in department- virtual roster and time manager approval -Manage and update food and beverage menu Show less
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Le Méridien Hong Kong, Cyberport
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Hong Kong
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Hospitality
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1 - 100 Employee
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Guest Service Ambassador
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Dec 2014 - Sep 2016
- Work as guest service centre and answer guest enquires from email or phone. - Handle all services manner from in house guests or outsider. - Cooperate with travel agent to handle some reservation or amended booking from guest’s enquiries. - Work as guest service centre and answer guest enquires from email or phone. - Handle all services manner from in house guests or outsider. - Cooperate with travel agent to handle some reservation or amended booking from guest’s enquiries.
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Galaxy Macau
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Macao
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Hospitality
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700 & Above Employee
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Housekeeping and Environmental services Supervisor
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May 2013 - Aug 2014
- Directly supervise the team in environment services. Majority in pest control and recycling in Galaxy Macau. - Coordinate closely with the departmental staff to ensure the delivery of guest services; - Meet regularly with other superiors or contractors to reviews the works and services. - Directly supervise the team in environment services. Majority in pest control and recycling in Galaxy Macau. - Coordinate closely with the departmental staff to ensure the delivery of guest services; - Meet regularly with other superiors or contractors to reviews the works and services.
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SUSTAINABLE CATERING SERVICES PTY LTD
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Australia
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Hospitality
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Sandwiches hand and café attendant:
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Jul 2012 - Mar 2013
- It is about general food preparation and coffee making in coffee shop
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Kitchen Steward
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Oct 2010 - Mar 2013
- It is about general cleaning duties within kitchen or food preparation area and scullery, assisting who are cooking, assembling and preparing ingredients for cooking and general pantry duties.
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Education
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澳門大學
Master's degree, International Integrated Resort Management -
澳洲格里菲斯大學
Bachelor's degree, International Tourism and Hotel Management