Eric Lane
Senior Consultant at Strata Information Group- Claim this Profile
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Spanish Elementary proficiency
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Sign Languages Elementary proficiency
Topline Score
Bio
Larry Pakowski, Ed.D.
Eric is not only detail-oriented and knowledgeable about local, state, and federal financial aid rules and regulations, but he was also able to quickly learn the culture and practices or our institution to make realistic recommendations regarding process changes and improvements. He was easy to work with and I sincerely appreciated his willingness to teach our staff what was being done (and why) while he worked, all while keeping our administration in the loop with regard to his findings and progress. I would highly recommend the Eric's consultation services to those Colleges in need of a professional with a robust knowledge-base and highly technical skill set.
Lisa Collier
Eric was instrumental in helping my team move forward in providing students automated and personalized communication to expedite their financial aid awards. His help allowed my department to analyze our current procedures. Eric provided the expertise to automate financial aid and ensure we remained focused on our students' success.
Larry Pakowski, Ed.D.
Eric is not only detail-oriented and knowledgeable about local, state, and federal financial aid rules and regulations, but he was also able to quickly learn the culture and practices or our institution to make realistic recommendations regarding process changes and improvements. He was easy to work with and I sincerely appreciated his willingness to teach our staff what was being done (and why) while he worked, all while keeping our administration in the loop with regard to his findings and progress. I would highly recommend the Eric's consultation services to those Colleges in need of a professional with a robust knowledge-base and highly technical skill set.
Lisa Collier
Eric was instrumental in helping my team move forward in providing students automated and personalized communication to expedite their financial aid awards. His help allowed my department to analyze our current procedures. Eric provided the expertise to automate financial aid and ensure we remained focused on our students' success.
Larry Pakowski, Ed.D.
Eric is not only detail-oriented and knowledgeable about local, state, and federal financial aid rules and regulations, but he was also able to quickly learn the culture and practices or our institution to make realistic recommendations regarding process changes and improvements. He was easy to work with and I sincerely appreciated his willingness to teach our staff what was being done (and why) while he worked, all while keeping our administration in the loop with regard to his findings and progress. I would highly recommend the Eric's consultation services to those Colleges in need of a professional with a robust knowledge-base and highly technical skill set.
Lisa Collier
Eric was instrumental in helping my team move forward in providing students automated and personalized communication to expedite their financial aid awards. His help allowed my department to analyze our current procedures. Eric provided the expertise to automate financial aid and ensure we remained focused on our students' success.
Larry Pakowski, Ed.D.
Eric is not only detail-oriented and knowledgeable about local, state, and federal financial aid rules and regulations, but he was also able to quickly learn the culture and practices or our institution to make realistic recommendations regarding process changes and improvements. He was easy to work with and I sincerely appreciated his willingness to teach our staff what was being done (and why) while he worked, all while keeping our administration in the loop with regard to his findings and progress. I would highly recommend the Eric's consultation services to those Colleges in need of a professional with a robust knowledge-base and highly technical skill set.
Lisa Collier
Eric was instrumental in helping my team move forward in providing students automated and personalized communication to expedite their financial aid awards. His help allowed my department to analyze our current procedures. Eric provided the expertise to automate financial aid and ensure we remained focused on our students' success.
Experience
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Strata Information Group
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Senior Consultant
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Dec 2012 - Present
*Building on 22+ years of extensive Colleague Financial Aid application and technical experience, assist Colleges with technical solution and workflow development. *Provide project management leadership to assist with implementation of solutions. *Manage IT programming/administrative computing staff *Colleague ERP product manager *Subject Matter Expert assisting in Colleague to Workday integration *Evaluate internal processes and procedures / Business Process Analysis. *Detect productivity levels and provide recommendations for improvement. *Provide implementation project management support and technical training. *Perform usage assessments for Colleges and recommend best practices. *Work in cross-functional team environment *Create customized solutions through use of database reporting and software rules. *Course development, training and mentoring in person and web based. *Document and train on all Financial Aid software functional areas such as Communications Management, Automatic Packager & Satisfactory Academic Progress. *Travel to client site for one on one training, consulting and work flow development. *Build well written, clear client facing communication *Workday training coordinator
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North Carolina Community College System
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Higher Education
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100 - 200 Employee
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Business Systems Analyst
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Nov 2008 - Dec 2012
*Provided application and business process support for all 58 NC Community Colleges. *Performed usage assessments for Colleges and recommend best practices. *Worked in cross-functional team environment *Created customized solutions through use of database reporting and software rules. *Building on 13 years of extensive Colleague Financial Aid application and technical experience, assist Colleges with technical solution and workflow development. *Ensured documentation for regulatory and software changes is updated and current. *Consulted with Colleges on issues and requests that require customized solutions. *Course development, training and mentoring in person and web based. *Project management of specialty area specific tasks. *Provided Tier II technical and application support for Colleague Financial Aid Module. *Business analyst work includes writing business requirements for Financial Aid projects. *Collaborated with software release team and provide updates for software releases and changes. *Consulted with software development team building and documenting template software changes. *Documented and train on all Financial Aid software functional areas such as Communications Management, Automatic Packager & Satisfactory Academic Progress. *Traveled to client site for one on one training, consulting and work flow development. *Built well written, clear client facing communication
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Credit Suisse
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Switzerland
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Banking
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700 & Above Employee
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Technical Support Analyst
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Nov 2007 - Nov 2008
Supported numerous UNIX and NT systems globally. *Oracle, Sybase, and MS SQL Server database queries and updates. *Ensured documentation for procedure changes is updated and current. *Coordinated rollout and testing of new releases. *Provided training and mentoring to new team members. *Created and maintained XML schema for automated jobs. *Worked in global team environment. *Projected management of specialty area specific tasks. *Maintained and administered Disaster Recovery systems and applications. *Managed shift turnover updates and problems. *Light business analyst work for small area specific projects. *Worked closely with development to ensure requested software updates are completed.
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Datatel, Inc
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Washington D.C. Metro Area
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Senior Technical Analyst
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Aug 1998 - Nov 2007
*Supported over 600 System Administrators in fast paced, high stress environment. *Resolved O/S issues related to UNIX, Windows, and Macintosh *Fixed permissions, parameters, in support of large ERP systems (Colleague/Benefactor) *Debugged general UNIX shell scripts also provided alternative login/startup scripts. *Scripted crons jobs, .login profiles, rules, paragraphs. *Made minor programming changes via proprietary CASE tool (Envision) *Provided RDBMS support to over 800 DBA's (Unidata, Oracle, SQL Server, ACCESS) *Provided on site consulting and training to end users and client IT staff. *Provided telephone consulting regarding involving application setup issues. *Assisted with data conversions and software patch installations. *Created support solutions and 'bug' documents to assist in troubleshooting. *Supported communication and XML issues related to Dept. of Ed interface. *Installed, configure and administer Unix-based server software *Supported NCCCS Colleague R18 Software Migration/Implementation
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EIS International, Inc.
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Washington D.C. Metro Area
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Programmer / Analyst
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Oct 1996 - Aug 1998
Provided frontline O/S, hardware and software support to 1300+ call center operations. *Created customized reporting programs for clients. *Coded customized scripts and screens in Visual Basic *Installed SCO and OS5 Operating Systems on HP servers. *Enhanced and repaired system applications. *Provided SA support for downed servers, kernel tuning and O/S troubleshooting. *Installed, configure and administer Unix-based proprietary software. *Installed and supported T1 hardware and software. *Provided PBX troubleshooting support assisting IT staff in isolating problems. *Analyzed user settings, environment variables, login paragraphs, and permissions.
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Marine Corps Recruiting
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Armed Forces
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700 & Above Employee
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3043 - Supply Admin Clerk IIMEF
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Jun 1990 - May 1996
3043 Reserve Supply Admin Clerk. Worked with 6ESB - Peoria, IL; as well as G-2 RMAGTF, IIMACE, IIMEF - CLNC. *Learned basic leadership principles *Provided unit budget management *Accounts Payable and Fixed Assets Accounting processes *10 key data entry *Electronic spreadsheet formatting *Assisted with logistics support *Price/Cost analysis *Inventory management and record keeping *Assisted with procurement of needed supplies *Planned shipments of needed supplies for remote training exercises
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Education
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2011 - 2014
North Carolina State University
BA, Leadership in the Public Sector -
1990 - 1994
Quincy University
BS, Computer Science/Communications
Community
