Experience

Beige Capital

• Financial Services
• 1 - 100 Employee

• customer service

  • Jan 2016 - Present

  Promote the bank’s products, develop and maintain close banking relationships with the banks customers in order to satisfy their needs effectively and facilitate market development and penetration. Intensive deposit mobilisation and cross selling of the bank’s products in order to meet/exceed targets. Develop and grow customers’ business to maintain relationships and retain good clients. Package credit facilities for customers. Source for quality risk assets (loans) for the company and maintain adequate information on credit delivery to ensure a healthy loan book, bearing in mind the acceptable Loan/Deposit Ratio (LDR). Package credit facilities for customers Source for transactions that will be profitable to the company. Manage facilities granted to customers to ensure they are repaid when due. Bring to the attention of the bank issues that may affect the performance of credit facilities or the relationship with the customer in general. Deepen existing relationships to increase share of customer’s business. Ensure that quality of service delivery to customers is always at the highest level and influence the development of new products. Prepare daily/weekly sales, call plans, call memos and service reports on all transactions. Prepare monthly portfolio performance reports and participate in monthly performance reviews. Show less